Chipotle Mexican Grill - Headquarters

We were at the new one in Phenix City, AL. A crew member came out to where the drinks and napkins were. He grabbed some napkins and blew his nose right there, at the drink station. Didn't walk away, did it right there where the forks and everything was. He the, without still washing his hands, grabbed a plastic cup for sauce and put soda in it for him to drink. This is so disgusting and disappointing. They have been open about a month and already the employees are bringing it down. There is no telling how they handle the food. I don't think it will take long until people start getting sick and lawsuits come forward. You better get that staff retrained and weed out those crew members. He walked around with a broom yet the entire lobby was filthy. There was one clean table and not enough room for 3 people.

DO NOT BUY CHIPOTLE GIFT CARDS if you use them on the app to order and the order never makes it to you or gets cancelled by the driver, they will not reimburse the gift card or issue you a store credit. They will give you coupons for specific items that expire in 30 days, so when they expire youre out of luck. Delivery service won't reimburse because it was done directly through chipotle, and chipotle won't reimburse in any capacity. 20 dollar gift card wasted, and their solution was a coupon for a free entree, which is valued at about 12 dollars. Completely greedy driven company.

There are very few restaurants that I would completely avoid at all cost and this is one of them. Chipotle is a corporate parasite on society and you can find out all about that by calling this number because they have outsourced customer service for United States based food business to other countries. They don't offer any help, they have a bad attitude and if you call the restaurant franchises directly, they don't like to answer the phone either. I was literally instructed by these people to claim emergency as the only way to get through to a franchise line which is ridiculous. These chains have major sanitation issues, do a Google for the event that occurred at Chipotle and Kent Ohio and you'll find out all about why and how bad it can get. Never again, not even if you paid me.

This is how my food was delivered to me. I was at work and couldn’t leave to get food they wouldn’t send me a new order issued me a refund that is going to take up to five days to receive

Damn I feel like a sucker, seeing all these other 1 star reviews, I am not surprised at all. Everything was worse-than-normal-chipotle from beginning to end. Parking sucks, location was ambiguous, empty ingredients bins and food tasted noticeable worse.

They are dirty, have no respect for customers and the pockets are horrible and small. Millenia mall

Bro I loved chipotle now I literally want to sue them I got food poisoning from you guys and I will admit it tastes so good I really hope you guys get shut down I hope I can prove you got me sick cause that pain was unbearable and I couldn't eat for 2 days without vomiting and it didn't start till chipotle poisoned me I kept the receipt I'm telling the Auburn department of health on you to this madness needs to be stopped

I originally wrote a review because Chipotle guacamole was not fresh as advertised. The very next day I ordered the same thing again with a side of guacamole and the pictures explained themselves. It was way worse and the guacamole was almost black this time. Add this review to your profits Chipotle.

DO NOT EAT HERE

This restaurant is a sorry excuse
Against my better judgment, I went to chipotle to grab some lunch and unfortunate to come across some of the rudest employees I have ever met. They were a group of people that were just not happy with their job so hard to get a hold of somebody in corporate and looks like they don’t take their Customer Service seriously seriously what a shame for them

Corporate greed is Chipotle nearly doubling the price of their burrito and quadrupling profits to $1.23 billion in the past decade. While giving its CEO 22.5 million last year and setting aside 2 billion for stock buybacks this year. Don’t cite inflation. Cit the damn greed!

-10 stars for Port Saint Lucie Florida (Traditions)
Please review the Traditions store in Port Saint Lucie, Florida, before someone gets sick! The dirtiest restaurant I have ever been in. Shame on Chipolte and the corporate leaders for not fixing their brand. How does a corporate store get such low ratings without replies?

The food is horrible quality and they keep raising prices. Haven’t eaten at this bacteria factory in two months and won’t be coming back. Your executive team sucks, your customer service sucks, your food sucks. Long story short, Chipotle sucks. Go to Cava for a quality and affordable bowl.

Visited the store in Pacific Ave in Stockton on 12/5/24 They were out of sour cream, queso, pico de gallo, Napkins and 4 soft drinks!!! WTH 🤦🏽‍♀️ we joked and said someone is getting fired and the employee shrugged her shoulders as if it wasn’t her problem nor did she care. DO BETTER!!!

Your overpriced baby size portions is a scam. Do better Chipotle