Subway

2727 Newport Blvd Suite 301, Newport Beach
(949) 675-2350

Recent Reviews

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Letty T.

Associate was rude refused to accept my valid coupon and I got overcharged!

Atmosphere: 1

Service: 1

Trent Bailey

I got the saddest and worst sandwhich with no meat an cheese they didnt even try to make it look appetizing.

Atmosphere: 1

Food: 1

Service: 1

Winston Lee

When you go to this place, I STRONGLY recommend to double-check the receipt thoroughly. If there is any wrong calculation, you should call the store manger to adjust the issue, not the lady at the front.

I visited Sunday and I ordered 6 Meals of Sunday which is Turkey 1/2 sub including drink and chips. It should be $7.99 plus tax for each. But the front lady charged me $11.98 for each. I totally understand every body can make a mistake and redo it.

However she never understood this miscalculation and insisted that she is right. I had to call the store manage by phone and the manager called her and she fixed it finally. But she did not apologize to me at all till I left the store.

Atmosphere: 1

Food: 1

Service: 1

Jim Jacobs

This location does not work with the App and any discounts. I have the Subway App. $3.99 advertised 6 inch. They do not cooperate and I was charged $7.99 for 1 six inch sub! The footlong was $6.99. These guys are rip off's! I asked why. Blamed on corporate. I don't recommend this location

Atmosphere: 3

Food: 4

Service: 3

Daria Fritts

I ordered two foot-long and she rolled them up the wrong way. She didn’t fold it in half. She rolled them up because they were flatbread and I’ve never seen that at a subway in my life and honestly, I thought it was a little bit odd so the foot-long’s didn’t look like foot-long‘s. They looked like 6 inches in the Packages, but it was actually a foot-long so I guess it was just very odd and it was just something that I wasn’t used to so if you’re all right with them being rolled up weird then I guess it’s for you. It just wasn’t my favorite thing. It was also odd to me that they packed up all of the veggies and all of the breads, even though it says that it’s open till 2 AM and it was only 12 AM.

Atmosphere: 3

Food: 2

Service: 2

Esperanza

Very bad service, there is only one employee who is a trainee who had to buy whatever he asked for because he didn't know how to do anything else, that's what he said 👎🏻this was on

Atmosphere: 1

Food: 1

Service: 1

Blu Reeves

Message to the owner... Ordered pickup instead of curbside by accident (I have a broken foot). I was notified the order was ready and called the restaurant and told the employee I have a broken foot and asked if she can bring it to me 10 ft from the door. She said "no sorry, you didn't order curbside" which I said I know It was an accident I have a broken foot though. I can see her at this point in the restaurant on the phone and she says "no I will cancel it for you or you can call someone to come pick it up for you". Regardless of policies. That's a very bad employee. March 11th 4:08 pm Hispanic woman

Atmosphere: 5

Food: 5

Service: 1

albert sargent

There’s no reason two subs should cost 35 bucks

Food: 2

Service: 2

lauren roshen

Horrible customer service. Not a single person was in the building but me and my friend and the little lady ignored us the whole time. We finally gave up and actually just left without ordering. My friend had brought a bag of chips with him that he had clearly been eating while waiting on her ...and once we chose to leave she runs after us saying we stole the chips? We told her to watch the security cameras and take our order next time. Horrible horrible subway

Atmosphere: 1

Food: 1

Service: 1

冯熹涛

Good food but bad customer service.

Atmosphere: 5

Food: 5

Service: 1

patel kishan

Terrible lady, she needs to understand that MORE veggies means MORE veggies.

Alejandro Antonio

Rude employee

Atmosphere: 1

Service: 1

Skyler Pouper

Marcos was great in all aspects !!! Needs a raise forsure. appreciate you boss man

Atmosphere: 5

Food: 5

Service: 5

Danny A

9/4/24 Monday labor day weekend holiday. 6 inch sandwich n taste very good

Atmosphere: 4

Food: 4

Service: 4

Jason

Whoever this little lady is working there is trying to scam people

First she told me my coupon was only good gor turkey or ham sandwiches, which was false and the system proved that.

Then she tried telling me I cant customize my sandwich how I want it unless I paid a $1 for each topping. She proceeded to make it how its already setup to be made. I didnt want sauces, didnt want jalapenos.

Lady absolutely just ruined my whole order.

3 people ahead of me also had some kimd of an issue with her. Insanity.

Atmosphere: 1

Food: 1

Service: 1

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