βI placed a mobile order and went through the drive‑thru to pick it up. The employee at the window let me know it wasn’t ready yet and kindly asked me to wait a few minutes in the parking lot. I just wanted to point out that she was very friendly and provided great customer service. She even threw in something extra for the wait. I wish I had her name, but since it was an online order, it wasn’t listed on the receipt.β
βJuwan has impeccable customer service, handle confusion with ordering well, and maintained neutral and informative.while we had to wait he offered my husband his desert while we pulled to the front for the rest of the meal. I have never had anyone think of that.π―π―π―π―on Experienceβ