If you ever want to order something, make sure you order the day before to at least get it on a decent time. I placed the mobile order. Arrived 15 minutes later. Still not ready. Checked in in the front. Was told my order was being made. Waited another 15 minutes. Looked at the counter and then my drink was there. No one announced that my traveler coffee was ready. But they claimed they did. Even one of the baristas while I was waiting asked me what I was waiting for and I told her that I'm waiting for my travelers.
Atmosphere: 4
Food: 5
Service: 1
Nikki R
I have mixed experiences here. Today, I picked up my caramel Frappuccino with coconut milk, and it was not good. I had to add my own flavor to it. There's nothing worse to me than a bad cup of coffee when I'm sleepy. Lately the customer service has been a lot better. I just hope that whoever made my drink today does a better job in the future.
Food: 3
Service: 5
Recommended dishes: Puppuccino
Jackson H
This is specifically about whether or not this is a good place to work or study. Music is extremely loud (was playing banda) people are very loud, there is no outdoor seating besides a large spot chairs could go. I tried bringing a chair outside after frustration and was told I could not. If you're looking to have a loud conversation with friends at 8am this is the spot, if you need to focus, no. Starbucks can't control people of course but they could have moderate volume rather than very loud music, and they could have outdoor seating.
Atmosphere: 1
Food: 5
Service: 5
G G
I place an order right now for a grande caramel frappuccino with an added shot and no whip, the girl set up the payment and before I could tell her extra caramel she went to go help resolve someone else's issue. I greatly appreciate that she's working hard to resolve everything. What I don't appreciate was the girl with black hair that was making the drinks being rude when I saw her making my drink and I asked her directly if I could have extra caramel, ah yes no problem would have been nice but instead she decided to let the bad day she must be having come out of her and her response was next time you need to tell them in the front in which I said to her I would have but she was helping somebody else and I didn't want to interrupt so I'm asking you and she literally just stayed quiet the whole time like she knew she how to mess up attitude and when I walked out after getting my food from the girl that took my order who again was working twice as hard as she was the girl with the red hair, I said to her very loudly that I hope she has a better day, there is no way I was going to keep carrying that energy with me I put it back on her and I hope that in the future instead of telling people what to do next time that she should consider that next time I could be going to your competitors I don't have to be paying $7 of coffee to come here and support paying your minimum wage salary when I can be going elsewhere so be more grateful to the people that give money to your shop because without us you wouldn't have a paycheck this was at 1:50 p.m. Sunday September 1st I'm sure you guys can do the rest and figure out who she was
Atmosphere: 1
Food: 4
Service: 1
Akash Das
The worst service experience that I had at Starbucks. I placed am online order pickup, I drove 10 minutes, I waited there for 15 minutes, and when I asked the server about my order, he said it's not ready yet. After asking he printed the sticker and started making the order, in addition to that, he also forgot my second drink and I had to remind him about the second drink, and he took 5-6 minutes again to make it. Funny thing is the next day when I ordered again the same guy was there and he didn't even start making my order even though the store was not busy. Moreover, that guy shows an attitude like as if he owns the Starbucks, I asked him a question and instead of responding to that question, he repeatedly said "you shouldn't be doing that" and acted as if I am trespassing in his store. I don't wanna name any names but if the store manager reads this she will know who I am talking about. Very bad experience to be honest.
Atmosphere: 3
Food: 4
Service: 1
Alejandra Bautista
BY FAR THE BEST STARBUCKS LOCATION IN THE AREA! Everyone’s always very nice. Very quick and have never messed up my drinks! I can’t have dairy and they make sure my drink is always oatmilk. All the other locations constantly mess up and give me dairy. Today I ordered from a location down the street, they remade my drink and it was still regular 2% milk LOL. I came to this location and they re made it without hesitation for me even tho it was from another location. I love them here haha.
Atmosphere: 5
Food: 5
Service: 5
G A
I place an order right now for a grande caramel frappuccino with an added shot and no whip, the girl set up the payment and before I could tell her extra caramel she went to go help resolve someone else's issue. I greatly appreciate that she's working hard to resolve everything. What I don't appreciate was the girl with black hair that was making the drinks being rude when I saw her making my drink and I asked her directly if I could have extra caramel, ah yes no problem would have been nice but instead she decided to let the bad day she must be having come out of her and her response was next time you need to tell them in the front in which I said to her I would have but she was helping somebody else and I didn't want to interrupt so I'm asking you and she literally just stayed quiet the whole time like she knew she how to mess up attitude and when I walked out after getting my food from the girl that took my order who again was working twice as hard as she was the girl with the red hair, I said to her very loudly that I hope she has a better day, there is no way I was going to keep carrying that energy with me I put it back on her and I hope that in the future instead of telling people what to do next time that she should consider that next time I could be going to your competitors I don't have to be paying $7 of coffee to come here and support paying your minimum wage salary when I can be going elsewhere so be more grateful to the people that give money to your shop because without us you wouldn't have a paycheck this was at 1:50 p.m. Sunday September 1st I'm sure you guys can do the rest and figure out who she was
Atmosphere: 1
Food: 4
Service: 1
steve sase
Great staff
Atmosphere: 4
Food: 4
Service: 4
TriggerhappyJon
10/10 on the Hot Caramel Mochito with extra shot of expresso. I love the cheese danish as well!
Atmosphere: 5
Food: 5
Service: 5
Lillian
I was driving to CSUN. I just got off Highway 405 and realized I had time for breakfast. It was so insanely early. It was about 6:15am. So being unfamiliar with the area, I was eyeing and driving for a "fast breakfast". I eyed this Starbucks in a shopping plaza on the corner of Nordhoff and Wooley. But it doesn't have a drive thru. I made an unturn and off I went. The area seemed safe. The Starbucks had glass walls with views of the parking lot which was directly in front and along the shop. Overall the customer service was good. The food was typical Starbucks quality, served up quick and hot.
I bought some breakfast sandwiches and bottles of OJ. The sandwiches were typical Starbucks and served hot. The bottled OJ was a cold pressed brand and tasted way better than Minute Maid which seems to be the default brand at most Starbucks.
The location has indoor seating. There seems to be an outdoor side patio as well but there were no tables and chairs set up out there. Not sure if they usually do have outdoor seating and just haven't set up for the day yet.
Great space...perfect to work. Right when I walked in the staff was super welcoming and cleaning the tables (love that!). I definitely recommend this Sbux!
Atmosphere: 5
Food: 5
Service: 5
T P
App order 15 mins before, not even started when I arived... App ordering is no faster.... Frankly starbucks is slow and overpriced.... Mc Donald's and dounut shop easier.....
Service: 1
R Salgado
The guys who helped us were very friendly and the service was excellent ?Thank you ❤
If you ever want to order something, make sure you order the day before to at least get it on a decent time. I placed the mobile order. Arrived 15 minutes later. Still not ready. Checked in in the front. Was told my order was being made. Waited another 15 minutes. Looked at the counter and then my drink was there. No one announced that my traveler coffee was ready. But they claimed they did. Even one of the baristas while I was waiting asked me what I was waiting for and I told her that I'm waiting for my travelers.
Atmosphere: 4
Food: 5
Service: 1
I have mixed experiences here. Today, I picked up my caramel Frappuccino with coconut milk, and it was not good. I had to add my own flavor to it. There's nothing worse to me than a bad cup of coffee when I'm sleepy. Lately the customer service has been a lot better. I just hope that whoever made my drink today does a better job in the future.
Food: 3
Service: 5
Recommended dishes: Puppuccino
This is specifically about whether or not this is a good place to work or study. Music is extremely loud (was playing banda) people are very loud, there is no outdoor seating besides a large spot chairs could go. I tried bringing a chair outside after frustration and was told I could not. If you're looking to have a loud conversation with friends at 8am this is the spot, if you need to focus, no. Starbucks can't control people of course but they could have moderate volume rather than very loud music, and they could have outdoor seating.
Atmosphere: 1
Food: 5
Service: 5
I place an order right now for a grande caramel frappuccino with an added shot and no whip, the girl set up the payment and before I could tell her extra caramel she went to go help resolve someone else's issue. I greatly appreciate that she's working hard to resolve everything. What I don't appreciate was the girl with black hair that was making the drinks being rude when I saw her making my drink and I asked her directly if I could have extra caramel, ah yes no problem would have been nice but instead she decided to let the bad day she must be having come out of her and her response was next time you need to tell them in the front in which I said to her I would have but she was helping somebody else and I didn't want to interrupt so I'm asking you and she literally just stayed quiet the whole time like she knew she how to mess up attitude and when I walked out after getting my food from the girl that took my order who again was working twice as hard as she was the girl with the red hair, I said to her very loudly that I hope she has a better day, there is no way I was going to keep carrying that energy with me I put it back on her and I hope that in the future instead of telling people what to do next time that she should consider that next time I could be going to your competitors I don't have to be paying $7 of coffee to come here and support paying your minimum wage salary when I can be going elsewhere so be more grateful to the people that give money to your shop because without us you wouldn't have a paycheck this was at 1:50 p.m. Sunday September 1st I'm sure you guys can do the rest and figure out who she was
Atmosphere: 1
Food: 4
Service: 1
The worst service experience that I had at Starbucks. I placed am online order pickup, I drove 10 minutes, I waited there for 15 minutes, and when I asked the server about my order, he said it's not ready yet.
After asking he printed the sticker and started making the order, in addition to that, he also forgot my second drink and I had to remind him about the second drink, and he took 5-6 minutes again to make it. Funny thing is the next day when I ordered again the same guy was there and he didn't even start making my order even though the store was not busy. Moreover, that guy shows an attitude like as if he owns the Starbucks, I asked him a question and instead of responding to that question, he repeatedly said "you shouldn't be doing that" and acted as if I am trespassing in his store.
I don't wanna name any names but if the store manager reads this she will know who I am talking about.
Very bad experience to be honest.
Atmosphere: 3
Food: 4
Service: 1
BY FAR THE BEST STARBUCKS LOCATION IN THE AREA! Everyone’s always very nice. Very quick and have never messed up my drinks! I can’t have dairy and they make sure my drink is always oatmilk. All the other locations constantly mess up and give me dairy. Today I ordered from a location down the street, they remade my drink and it was still regular 2% milk LOL. I came to this location and they re made it without hesitation for me even tho it was from another location. I love them here haha.
Atmosphere: 5
Food: 5
Service: 5
I place an order right now for a grande caramel frappuccino with an added shot and no whip, the girl set up the payment and before I could tell her extra caramel she went to go help resolve someone else's issue. I greatly appreciate that she's working hard to resolve everything. What I don't appreciate was the girl with black hair that was making the drinks being rude when I saw her making my drink and I asked her directly if I could have extra caramel, ah yes no problem would have been nice but instead she decided to let the bad day she must be having come out of her and her response was next time you need to tell them in the front in which I said to her I would have but she was helping somebody else and I didn't want to interrupt so I'm asking you and she literally just stayed quiet the whole time like she knew she how to mess up attitude and when I walked out after getting my food from the girl that took my order who again was working twice as hard as she was the girl with the red hair, I said to her very loudly that I hope she has a better day, there is no way I was going to keep carrying that energy with me I put it back on her and I hope that in the future instead of telling people what to do next time that she should consider that next time I could be going to your competitors I don't have to be paying $7 of coffee to come here and support paying your minimum wage salary when I can be going elsewhere so be more grateful to the people that give money to your shop because without us you wouldn't have a paycheck this was at 1:50 p.m. Sunday September 1st I'm sure you guys can do the rest and figure out who she was
Atmosphere: 1
Food: 4
Service: 1
Great staff
Atmosphere: 4
Food: 4
Service: 4
10/10 on the Hot Caramel Mochito with extra shot of expresso. I love the cheese danish as well!
Atmosphere: 5
Food: 5
Service: 5
I was driving to CSUN. I just got off Highway 405 and realized I had time for breakfast. It was so insanely early. It was about 6:15am. So being unfamiliar with the area, I was eyeing and driving for a "fast breakfast". I eyed this Starbucks in a shopping plaza on the corner of Nordhoff and Wooley. But it doesn't have a drive thru. I made an unturn and off I went. The area seemed safe. The Starbucks had glass walls with views of the parking lot which was directly in front and along the shop. Overall the customer service was good. The food was typical Starbucks quality, served up quick and hot.
I bought some breakfast sandwiches and bottles of OJ. The sandwiches were typical Starbucks and served hot. The bottled OJ was a cold pressed brand and tasted way better than Minute Maid which seems to be the default brand at most Starbucks.
The location has indoor seating. There seems to be an outdoor side patio as well but there were no tables and chairs set up out there. Not sure if they usually do have outdoor seating and just haven't set up for the day yet.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Great space...perfect to work. Right when I walked in the staff was super welcoming and cleaning the tables (love that!). I definitely recommend this Sbux!
Atmosphere: 5
Food: 5
Service: 5
App order 15 mins before, not even started when I arived... App ordering is no faster.... Frankly starbucks is slow and overpriced.... Mc Donald's and dounut shop easier.....
Service: 1
The guys who helped us were very friendly and the service was excellent ?Thank you ❤
Atmosphere: 5
Food: 5
Service: 5
Consistent with brand.
Starbucks is always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Puppuccino
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