Starbucks

16222 Nordhoff St, North Hills
(818) 895-4877

Recent Reviews

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Etienne Annaert

Staff is rude. Order a simple hot coffee and they don't put a protective sleeve. Can't get anyone's attention so I reach over to grab one from behind the counter and the barista has the audacity to say next time you can just ask me for it. Is there a cost saving measure I'm unaware of where these aren't automatically included?

Atmosphere: 1

Food: 1

Service: 1

Mark W

A person that used to bother customers at this store is no longer allowed in the store so very peaceful now J was the name

Atmosphere: 5

Food: 5

Service: 5

420 cannabis advocate Mrs.B

Just a typical coffee place

Atmosphere: 4

Food: 4

Service: 5

Vardan Adamyan

here they will sell you food ((((

Atmosphere: 1

Food: 1

Service: 1

Peter Xaymountry

I stopped by this Starbucks location in the morning to get a peach green tea for my wife. I found parking easily in the small lot this store is in. I ordered a grande peach green tea and asked for light ice. I also got a grande hot chocolate as well. It didn't take long for the drink to come out. The barista made a green tea drink instead of the peach green tea and filled the cup half way with ice. I checked the cup label and it said green tea so the person who took the order didn't put it in right. My hot chocolate was also not good, so I won't be ordering it again.

Atmosphere: 3

Food: 1

Service: 1

joshua

horible drink! absolutley discusting, there is always something wrong with my drinks. NEVER GO HERE

Atmosphere: 1

Food: 1

Service: 1

Diana Ikilikyan

nice and friendly staff, I do my work here often and have not had any order quality issues. Only thing I would say is, they tend to keep this Starbucks pretty cold, and the music volume is a tad bit too loud for me ( my Apple Watch even gives warnings for too high of db in the environment every time I study here lol ) But otherwise, the employees are very friendly, quick, and efficient ! <3

Nessa aa

The customer service here is really nice and quick , the only issue I have is one of the employees who I believe is the manager, she has a very obnoxious LOUD laugh, and every time she works, its impossible to do any work even with headphones or earplugs on. Im not one to say don't laugh at work or have fun but at least note every 2 minutes, and not so loud and obnoxious. It is quite annoying.

K G

My first time coming into this location I came to use the restroom I had to go extremely bad and Starbucks was the first place I saw the lady was extremely rude and refused to give me the code to use the bathroom with out making a purchase. I tried to purchase a water or honey but she said they don’t sell water or what ever else I tried to purchase! I am a frequent Starbucks customer I should be able to use the bathroom then proceed to make a purchase this is ridiculous maybe if someone comes in and pees on the floor you guys will change this. I will not be back and I’m sure the manager could have used her discretion and allowed me to use the restroom but she chose to be an asshole.

Leonel Cuellar

THE BEST SERVICE EVER!! Sweetest people in all the Starbucks company.

Westcoins

Avoid this Starbucks, their cappuccino doesn't taste like coffee, even with 2nd shot added.
My friend said the same thing with her latte, can't taste the coffee.

Erika Pahua

Worst!!! I'm a loyal customer needed to use the restroom,And this employee Named Arely .Is the worsttttt .She denied me the restroom witch is complete bs .not supporting this Starbucks ever again..And also the over charge you like 2 $ ...

Anthony Sierra

If you ever want to order something, make sure you order the day before to at least get it on a decent time. I placed the mobile order. Arrived 15 minutes later. Still not ready. Checked in in the front. Was told my order was being made. Waited another 15 minutes. Looked at the counter and then my drink was there. No one announced that my traveler coffee was ready. But they claimed they did. Even one of the baristas while I was waiting asked me what I was waiting for and I told her that I'm waiting for my travelers.

Atmosphere: 4

Food: 5

Service: 1

Nikki R

I have mixed experiences here. Today, I picked up my caramel Frappuccino with coconut milk, and it was not good. I had to add my own flavor to it. There's nothing worse to me than a bad cup of coffee when I'm sleepy. Lately the customer service has been a lot better. I just hope that whoever made my drink today does a better job in the future.

Food: 3

Service: 5

Recommended dishes: Puppuccino

Jackson H

This is specifically about whether or not this is a good place to work or study. Music is extremely loud (was playing banda) people are very loud, there is no outdoor seating besides a large spot chairs could go. I tried bringing a chair outside after frustration and was told I could not. If you're looking to have a loud conversation with friends at 8am this is the spot, if you need to focus, no. Starbucks can't control people of course but they could have moderate volume rather than very loud music, and they could have outdoor seating.

Atmosphere: 1

Food: 5

Service: 5

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