El Pollo Loco
$ • Mexican, Fast Food, Chicken Shop
Hours:
16940 Nordhoff St, Northridge
(818) 895-1680
About El Pollo Loco
Customers' Favorites
El Pollo Loco Reviews
It was 4:30pm on a Sunday afternoon on July 14 and not overly busy. The staff appeared not very enthusiastic about being there and it showed in their poor customer service. The condiments section was empty. There was no cilantro, no lemons and of the 2 napkins receptacles one was empty and the other was just about empty. Does anyone have time to cut fresh cilantro, lemons, restock the napkins or even take an interest in the jobs anymore? It’s not like they were short handed...read full review
The food was fresh and good. The place was really clean. I will stop by for lunch next time I am in the area.
Ratings
Menu
Hours
| Monday | 10AM - 10:30PM |
| Tuesday | 10AM - 10:30PM |
| Wednesday | 10AM - 10:30PM |
| Thursday | 10AM - 10:30PM |
| Friday | 10AM - 10:30PM |
| Saturday | 10AM - 10:30PM |
| Sunday | 10AM - 10:30PM |
El Pollo Loco is a popular restaurant known for its delicious, flame-grilled chicken and mouthwatering sides. The management team is committed to excellence, creating a welcoming and well-organized environment. Customers praise the high-quality cuisine, which includes the signature chicken dish, as well as the exemplary customer service provided by the staff. The restaurant offers a consistently positive experience, making it a preferred spot for affordable, satisfying meals.
The restaurant's fresh chicken and sides are highly regarded by customers. The Double Chicken Bowl is a popular menu item, offering a guilt-free and satisfying dining experience with fair pricing. Customers appreciate the use of fresh ingredients and the overall quality of the food. The management team, particularly the manager Aracely, is known for their responsiveness and willingness to address any issues, ensuring a positive experience for all customers.