Chick-fil-A

35 Rowland Way, Novato
(415) 328-1771

Recent Reviews

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TJat484

Probably the worst sandwich I’ve ever been served at Chick-fil-A. Not sure if it’s just this location or if the entire chain has gone cheap on their chicken but 15 bucks for this completely flat chicken patty is sad

Food: 1

K K

Missing items from our drive through order and they would not provide a refund

Service: 1

Tess

This was my first time trying this chain I was excited to try the chick fil a sauce I've heard so much about. We ordered 3 orders of nuggets and only got sauces for 1 which was different than the sauce choices for the other 2. Probably won't be back

Atmosphere: 2

Food: 1

Service: 3

Sneaker Jona

Can’t complain about anything.

Atmosphere: 4

Food: 5

Service: 5

Kira M.

The quality has went down significantly.

Atmosphere: 2

Food: 2

Service: 3

Recommended dishes: Chick-Fil-A Nuggets Waffle Potato Fries

Sadie Ginestro

Today must have been an off night. First of all, it smelled like wet dog when walking in. We admittedly walked in at 9:55pm when they close at 10. They took our order for take-out only. No sooner had we walked to the car and sat down when realized we had fried chicken nuggets when we asked for grilled. They did answer the door and offered to check if they had some grilled chicken left and the kitchen was closed. $20 for a check nuggets meal that my kid won’t eat because it is fried and too salty. Normally we love Chick-fil-a bc my other kiddo has celiac and they have a dedicated fryer but today was a massive disappointment on many levels.

Atmosphere: 1

Food: 1

Service: 3

Devenee Rose

I had one of their parfaits, chicken wrap and waffle fries. The parfait was so good, the fries were hot so I know they were just made and the chicken wrap was fresh and delicious.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Grilled Chicken, Sauce, Chick-Fil-A Nuggets Waffle Potato Fries

Kristine R. Walsh

Do eat in .

Food: 5

Service: 5

Pamela Fugitt-Hetrick

Pouring rain and.the order takers outside couldn't have been nicer. Best nuggets and sauce selection.

Food: 5

Service: 5

Nolan Scott

I needed sweet tea so bad.

Atmosphere: 5

Food: 5

Service: 5

Emily Sanli

This is a really well run ChickfilA! I used to work at one in high school and I think this one meets the quality bar that the company aims for🙌 clean restaurant, clean bathroom, attentive employees, quick, quality service and delicious food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Nuggets Waffle Potato Fries, Chicken Burger with Cheese

Bill Blonigan

Nice! I'm astounded by the caring & thoughtful service Raphael gave my family yesterday. He noticed someone coughing & gave her honey to calm it. He recommended a new sauce that was excellent. He stopped by our table twice to check in. And, the restaurant was beautifully decorated with flowers on all tables & a nice bookshelf. Children's play area was clean & fun.

Kid-friendliness: Children's play area was safe, clean & fun.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lemonade, Sauce, Spicy Chicken Sandwich

Apple Apple

Very friendly staff

Atmosphere: 5

Food: 5

Service: 5

Jade G.

The staff is so friendly and the blonde guy placing the orders in the drive through was great and kind (I don’t remember his name)!

Atmosphere: 5

Food: 5

Service: 5

Trey Trey

so nice !!!

Atmosphere: 5

Food: 5

Service: 5

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