Starbucks

Vintage Oaks at Novato, 132 Vintage Way, Novato
(415) 898-4147

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Recent Reviews

I came here after reading reviews of folks being ignored. So I was searching for exactly that. Unfortunately, they recognized me as a customer and even asked what I would like. I hadn't been expecting to get called on, but I made up something on the spot. Coffee, black, in a cup. It worked. The food gets five stars, because coffee isn't really food (is it?). The atmosphere gets four because it's a Starbucks - what are you expecting? And the service gets five because...
No idea how this place has good reviews. Staff aren’t “unfriendly”, they're indifferent. One person at the register completely ignored us. The person that took the order put the wrong name on the drinks. Tables and floor were visibly dirty. General atmosphere was that of quiet disdain you’re forced to endure as there is no drive thru.
This Starbucks has lost its warmth. The staff is great, but that warm feeling you have in most staff you don't feel here anymore. Several years ago, they removed a large wooden table and remodeled it. I can't say I like what they've done.

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