They changed their fry vendor and the new plain fries they use are flavorless, not crispy, and disgusting. Also I ordered extra crispy wings and got soggy wings. The store smelled like dirty mop water.
Food: 1
Endia Davis
I’ve been going to this location for about a year now and never had an issue. My food is always fresh and the order is correct. But today I was extremely disappointed in the customer service. I attempted to place an order on the phone but was cut off multiple times so I decided to come in. The same girl who answered the phone was at the front. Janessa was just as rude as she was over the phone. She walked past us multiple times before pushing the kiosk and saying “if y’all ready you can use the kiosk”. I told her no I will wait for someone to take my order. We waited a few more minutes and when she finally walked up, she was dry and cutting me off, just like she did over the phone and chuckled when I asked if she put in the discount. The food was fresh like always, but if she’s going to act like that with customers, she needs to be in the back or get a new job.
Food: 5
Service: 1
Holly Brooks
Manager was great, food was great, service was great!!
Atmosphere: 5
Food: 5
Service: 5
Monica Meza
Calvin is the man ! He convinced me and my friends to try new flavors and boy was I so happy he did. Don’t sleep on the peanut butter wings yall !! He had great customer service and he made our quick little dinner into a great memory from being so genuine. Thanks again Calvin !
Atmosphere: 5
Food: 5
Service: 5
Joe Bob
Got my order wrong on multiple occasions! There is no where to sit down and it’s in Oakland that should say enough. I live in Berkeley and always make the drive to alameda they have a much better establishment. And honestly way better service
eli jones
They selling lil baby wings
Atmosphere: 1
Food: 2
Service: 2
Rimuru T
I don't know who they hired recently, but the portions are awful, the chicken wings aren't even regular size, they're mini baby sized chicken wings. Ordered a large coleslaw and the container wasn't even half-way full. Won't be coming here until they hire new and competent employees.
DeLano Glass
DELICIOUS. Wasn’t bad at all, at least not for me. It’s about the same price as Wingstop so that’s a negative but the wings weren’t bad.
Try the peanut butter wings, it sounds off but it’s actually kinda good.
Timothy Stocks
Lucky Three Seven has better wings 😋
corena
Food was terrible ,ate here once before about a year ago and it was great couldn’t wait to come again , now I regret it . The fries were stale and reheated , the chicken in my ceser salad was frozen like it was right out the bag the girl said its suppose to be like that.
Horrible decision to change the fries, very cheap and makes the meal low budget. The fries seems undercooked, thin and no flavor. The Oakland location has changed tremendously (dine in to 1PM).
Atmosphere: 3
Food: 3
Service: 4
Destiny Haskell
Wings better than wing stop and you can chill with your dog and it's wheelchair accessible and restrooms and their spacious it's also a coffee bar the food the muffins the cookies be sold out by 12 everyday and it's 11:51 and it's kid friendly being the pets 🐶
Kid-friendliness: Yes yes yes
Wheelchair accessibility: Yes yes yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Noodles, BBQ, On the Left Thai Chili in the Middle Peanut Butter on the Right Salt & Pepper, Thai Chili, Wings, Fries, Fire Wing, Garlic Parmesan Wings and Fries, 10 Piece Wings, Sandwich, Buffalo, Having Wings, Chicken Wings, House Salad, 10pc Bone-In Wing Special, 6pc Tenders
Joevon Smith
DO NOT SUPPORT THIS BUSINESS. I went here 2 days in a row. Just for fries because I had leftover chicken from home. I’m serious about my fries and I like them cooked when I order them and I eat them right out of the grease. Yesterday the lady that helped me did right. Fresh out the grease golden brown. Thanks sis. Today the guy who helped me serve me an order of fries that had been sitting there but dropped them back in the grease to fool me but I’m a fry guy and if you overcook shoestring fries they get brown and hard. I kindly took them back and asked for a fresh order. It took the fries twice as long to come out and when I got them there were warm and some of those twice cooked fries were mixed in. I paid $5 for an order of fresh fries and he served me like they would go out of business if he didn’t get rid of those fries. Even though it was only fries I have eaten there on a pretty regular basis but idiots like that cost businesses regular paying loyal customers. I won’t be back and I love chicken. I’m a 4 time a week chicken guy.
Atmosphere: 1
Food: 1
Service: 1
Nhon Do
Ordered only 6-piece bone-in combo but had to wait for 25 minutes. The chicken wings tasted fine. However, the French fries seemed not fully cooked. Hopefully they should improve.
They changed their fry vendor and the new plain fries they use are flavorless, not crispy, and disgusting. Also I ordered extra crispy wings and got soggy wings. The store smelled like dirty mop water.
Food: 1
I’ve been going to this location for about a year now and never had an issue. My food is always fresh and the order is correct. But today I was extremely disappointed in the customer service. I attempted to place an order on the phone but was cut off multiple times so I decided to come in. The same girl who answered the phone was at the front. Janessa was just as rude as she was over the phone. She walked past us multiple times before pushing the kiosk and saying “if y’all ready you can use the kiosk”. I told her no I will wait for someone to take my order. We waited a few more minutes and when she finally walked up, she was dry and cutting me off, just like she did over the phone and chuckled when I asked if she put in the discount. The food was fresh like always, but if she’s going to act like that with customers, she needs to be in the back or get a new job.
Food: 5
Service: 1
Manager was great, food was great, service was great!!
Atmosphere: 5
Food: 5
Service: 5
Calvin is the man ! He convinced me and my friends to try new flavors and boy was I so happy he did. Don’t sleep on the peanut butter wings yall !! He had great customer service and he made our quick little dinner into a great memory from being so genuine. Thanks again Calvin !
Atmosphere: 5
Food: 5
Service: 5
Got my order wrong on multiple occasions! There is no where to sit down and it’s in Oakland that should say enough. I live in Berkeley and always make the drive to alameda they have a much better establishment. And honestly way better service
They selling lil baby wings
Atmosphere: 1
Food: 2
Service: 2
I don't know who they hired recently, but the portions are awful, the chicken wings aren't even regular size, they're mini baby sized chicken wings. Ordered a large coleslaw and the container wasn't even half-way full. Won't be coming here until they hire new and competent employees.
DELICIOUS. Wasn’t bad at all, at least not for me. It’s about the same price as Wingstop so that’s a negative but the wings weren’t bad.
Try the peanut butter wings, it sounds off but it’s actually kinda good.
Lucky Three Seven has better wings 😋
Food was terrible ,ate here once before about a year ago and it was great couldn’t wait to come again , now I regret it . The fries were stale and reheated , the chicken in my ceser salad was frozen like it was right out the bag the girl said its suppose to be like that.
Restaurantji Recommends
Everything about them is FIRE ! Frfr ❤️🔥
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Horrible decision to change the fries, very cheap and makes the meal low budget. The fries seems undercooked, thin and no flavor.
The Oakland location has changed tremendously (dine in to 1PM).
Atmosphere: 3
Food: 3
Service: 4
Wings better than wing stop and you can chill with your dog and it's wheelchair accessible and restrooms and their spacious it's also a coffee bar the food the muffins the cookies be sold out by 12 everyday and it's 11:51 and it's kid friendly being the pets 🐶
Kid-friendliness: Yes yes yes
Wheelchair accessibility: Yes yes yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Noodles, BBQ, On the Left Thai Chili in the Middle Peanut Butter on the Right Salt & Pepper, Thai Chili, Wings, Fries, Fire Wing, Garlic Parmesan Wings and Fries, 10 Piece Wings, Sandwich, Buffalo, Having Wings, Chicken Wings, House Salad, 10pc Bone-In Wing Special, 6pc Tenders
DO NOT SUPPORT THIS BUSINESS.
I went here 2 days in a row. Just for fries because I had leftover chicken from home. I’m serious about my fries and I like them cooked when I order them and I eat them right out of the grease. Yesterday the lady that helped me did right. Fresh out the grease golden brown. Thanks sis. Today the guy who helped me serve me an order of fries that had been sitting there but dropped them back in the grease to fool me but I’m a fry guy and if you overcook shoestring fries they get brown and hard. I kindly took them back and asked for a fresh order. It took the fries twice as long to come out and when I got them there were warm and some of those twice cooked fries were mixed in. I paid $5 for an order of fresh fries and he served me like they would go out of business if he didn’t get rid of those fries. Even though it was only fries I have eaten there on a pretty regular basis but idiots like that cost businesses regular paying loyal customers. I won’t be back and I love chicken. I’m a 4 time a week chicken guy.
Atmosphere: 1
Food: 1
Service: 1
Ordered only 6-piece bone-in combo but had to wait for 25 minutes. The chicken wings tasted fine. However, the French fries seemed not fully cooked. Hopefully they should improve.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Wings, Fries
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