The Late crew, specifically the older lady, one of the WORST teams in fast food. Multiple times, they have lost my food, or given the order to someone else, and offer no apology for their behavior. There is now a new hire in there, and he's no better
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Burger, Curly Fries
Dan Beck
Decent food, but getting pricey
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Burger, Curly Fries
Crystal Mai
Takes over 50 minutes to prepare 2 items. Had uber eats cancel on me and change drivers multiple times because the food took too long prepare. I also got the wrong drink and by the time food came, it was freezing cold, stale, and soggy. Called the store numerous times, they hung up on the spot. The customer service is terrible, not recommended since I have to reorder and wait an additional hr and a half. 0/10 experience, especially as a college student during finals craving food at night
Food: 2
Service: 1
Jorge Jacinto
The service is terrible, at the time of ordering in Spanish, the one who takes the orders told me that she speaks little Spanish, so I spoke to her in English then she answered me in Spanish and she treated me very badly, her name is Azucena. To top it all off, Azucena is Mexican.
Monica
Super frustrated after placing my order through the mobile app only to find out when picking up that there are 2 locations on Telegraph Ave. My mistake but then to discover that I couldn't cancel the order through the app and had to drive to the other one in order to do so is just dumb. Still rating it high though since that is a corporate issue, not the individual location. I share this just to make people aware.
Jack has gone down hill in the past few years. In my opinion. Sometimes it's edible, sometimes it's slop. Then, this one time I ordered a strawberry shake and what I got was a cup full of whipped cream with the strawberry flavor mixed in. Don't know what was up.
Atmosphere: 3
Food: 1
Service: 4
Greg Lopez
It’s a jack in the box. It has the usuals and has a good drive thru
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger, Fries, Curly Fries
Jack NtheHam
Great service great food
Atmosphere: 5
Food: 5
Service: 5
Larry
Asked for syrup with my French toast and they gave me bbq and sweet and sour as a joke. Then they put antidepressants in my hash browns. Mind you this was an online order so they didn’t even know who I was . Boycott this store and get them shutdown.
We ate here for breakfast while visiting. Very friendly servers, clean dining room and bathrooms. Food was well prepared.
Atmosphere: 5
Food: 5
Service: 5
Gilberto Guerra
Apparently you have to order ahead??? Only pick up is ridiculous
Setayesh FNU
So expensive.
Atmosphere: 1
Food: 1
Service: 1
Melburn Penrose III
Food was cold . Bread was not toasted on burger. Rude employees
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burger
Boy Bawang
Used to the drive-thru & ordered a plain chicken sandwich & medium drink no ice, guess what I got!? The incorrect order!! I park my car and go inside to get a refund, I waited so long to get my food & my refund after a long day working on a Sunday. I then use their restroom and there's fecal matter on the wall. I will not be going to a Jack In The Box ever again!! I will be reporting this location to the Health Department, just a gross & disgusting place!!
The Late crew, specifically the older lady, one of the WORST teams in fast food. Multiple times, they have lost my food, or given the order to someone else, and offer no apology for their behavior. There is now a new hire in there, and he's no better
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Burger, Curly Fries
Decent food, but getting pricey
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Burger, Curly Fries
Takes over 50 minutes to prepare 2 items. Had uber eats cancel on me and change drivers multiple times because the food took too long prepare. I also got the wrong drink and by the time food came, it was freezing cold, stale, and soggy. Called the store numerous times, they hung up on the spot. The customer service is terrible, not recommended since I have to reorder and wait an additional hr and a half. 0/10 experience, especially as a college student during finals craving food at night
Food: 2
Service: 1
The service is terrible, at the time of ordering in Spanish, the one who takes the orders told me that she speaks little Spanish, so I spoke to her in English then she answered me in Spanish and she treated me very badly, her name is Azucena.
To top it all off, Azucena is Mexican.
Super frustrated after placing my order through the mobile app only to find out when picking up that there are 2 locations on Telegraph Ave. My mistake but then to discover that I couldn't cancel the order through the app and had to drive to the other one in order to do so is just dumb.
Still rating it high though since that is a corporate issue, not the individual location. I share this just to make people aware.
Atmosphere: 3
Food: 4
Service: 4
Friendly, fast service.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Burger, Cheeseburger, Fries, Curly Fries
Jack has gone down hill in the past few years. In my opinion. Sometimes it's edible, sometimes it's slop.
Then, this one time I ordered a strawberry shake and what I got was a cup full of whipped cream with the strawberry flavor mixed in. Don't know what was up.
Atmosphere: 3
Food: 1
Service: 4
It’s a jack in the box. It has the usuals and has a good drive thru
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger, Fries, Curly Fries
Great service great food
Atmosphere: 5
Food: 5
Service: 5
Asked for syrup with my French toast and they gave me bbq and sweet and sour as a joke. Then they put antidepressants in my hash browns. Mind you this was an online order so they didn’t even know who I was . Boycott this store and get them shutdown.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We ate here for breakfast while visiting. Very friendly servers, clean dining room and bathrooms. Food was well prepared.
Atmosphere: 5
Food: 5
Service: 5
Apparently you have to order ahead??? Only pick up is ridiculous
So expensive.
Atmosphere: 1
Food: 1
Service: 1
Food was cold . Bread was not toasted on burger. Rude employees
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burger
Used to the drive-thru & ordered a plain chicken sandwich & medium drink no ice, guess what I got!? The incorrect order!! I park my car and go inside to get a refund, I waited so long to get my food & my refund after a long day working on a Sunday. I then use their restroom and there's fecal matter on the wall. I will not be going to a Jack In The Box ever again!! I will be reporting this location to the Health Department, just a gross & disgusting place!!
Atmosphere: 1
Food: 1
Service: 1
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