Atrocious customer service -- or a complete lack of any customer service, rather. Want to wait for your food for over an hour only to find out most of your order was canceled as they "ran out" -- without any prior notification whatsoever? Call to ask a question about it only to find out that one number is out of service, and the other rings till they hang up? This is how this place handles their business regularly and repeatedly.If it was possible to give a -2 stars for service; they'd deserve it.Some of the food is actually not bad, though the rest is mediocre at best, but the disregard for the customer is so blatant that it's amazing they stayed in business even this long. Do yourself a favor and order from some tasty place that is reputable and cares instead of Spicy Tongue.
Atmosphere: 1
Food: 2
Service: 1
Jessia Graves
They didn’t update their hour and had Uber drivers waiting hella long just for this place to be closed, drivers be aware this place closes early and check screen as they had like 10 pending orders. Smh, bet their food is trash
Atmosphere: 1
Food: 1
Service: 1
BlackCell
Far too expensive with delivery. Even expensive to go pick up by yourself but the food is good and they have a couple good vegetarian options, although not nearly
Atmosphere: 1
Food: 5
Service: 3
Fufufafa
DO NOT EVER ORDER! I REPEAT DO NOT EVER ORDER! First of all, I ordered the boiling beef with house spicy broth which includes rice and house soup. I just dont understand, there were literally no beef? Except cabbage and no rice too. Never gonna order again. Yes, I did read all other reviews and was convinced before I order but I WAS WRONG! DO NOT ORDER!!!!!
Food: 1
Glenn Su
DO NOT EVER ORDER! I REPEAT DO NOT EVER ORDER! First of all, I ordered the boiling beef with house spicy broth which includes rice and house soup. I just dont understand, there were literally no beef? Except cabbage and no rice too. Never gonna order again. Yes, I did read all other reviews and was convinced before I order but I WAS WRONG! DO NOT ORDER!!!!!
Food: 1
Fowana Terry
I'm aware it's a ghost kitchen. I wanted some late Sichuan food, but Chengdu Style was closed so I was willing to settle with food delivered from a ghost kitchen and expect there's going to be at least 10+ minutes more than the original estimate delivery.Anyways, the food. I got the black fungus with chili sauce, boiling beef with house spicy broth, and shrimp fried rice. The shrimp fried rice seemed as if the rice was thrown into a bowl, drenched with soy sauce, and called it a day. It was tasty, so I will likely order again. The black fungus mushrooms smelled slightly rancid, and eating a bite tasted like they used all vinegar in the chili sauce.... I'm not sure if there was any chili sauceThe boiling beef with house spicy broth was exactly what I was looking for, with the perfect amount of numbing oil and sichuan peppercorn. Aside from the random cuts of cucumber, I actually really enjoyed this dish.So while I don't know if I would order from "them" in the day time when places like Chengdu Style or Mama Ji's are open, this would definitely be a good late night delivery spot for me.Edit: I feel like I understated the shrimp fried rice. It's really good.
Food: 4
Recommended dishes: Boiling Beef with House Spicy Broth Rice and Soup
Joy Chen
What is this place? I placed a preorder on Doordash, the order was for 11:20 and it was acknowledged by the restaurant at 10:45 only to be cancelled at 12:04. Never got my food.
Service: 1
Yu Ting Chen
What is this place? I placed a preorder on Doordash, the order was for 11:20 and it was acknowledged by the restaurant at 10:45 only to be cancelled at 12:04. Never got my food.
Service: 1
domingo mariz-gonzalez
Ordered on grub hub, haven't been disappointed yet. I've had the hot n sour soup, the black fungus, the beef and cilantro and tofu lunch special
Food: 5
Katharine Eger
Got the take out kung pao chicken. Absolutely disgusting. I’ve never thrown away an entire takeout dish before until then.
Atrocious customer service -- or a complete lack of any customer service, rather. Want to wait for your food for over an hour only to find out most of your order was canceled as they "ran out" -- without any prior notification whatsoever? Call to ask a question about it only to find out that one number is out of service, and the other rings till they hang up? This is how this place handles their business regularly and repeatedly.If it was possible to give a -2 stars for service; they'd deserve it.Some of the food is actually not bad, though the rest is mediocre at best, but the disregard for the customer is so blatant that it's amazing they stayed in business even this long. Do yourself a favor and order from some tasty place that is reputable and cares instead of Spicy Tongue.
Atmosphere: 1
Food: 2
Service: 1
They didn’t update their hour and had Uber drivers waiting hella long just for this place to be closed, drivers be aware this place closes early and check screen as they had like 10 pending orders. Smh, bet their food is trash
Atmosphere: 1
Food: 1
Service: 1
Far too expensive with delivery. Even expensive to go pick up by yourself but the food is good and they have a couple good vegetarian options, although not nearly
Atmosphere: 1
Food: 5
Service: 3
DO NOT EVER ORDER! I REPEAT DO NOT EVER ORDER! First of all, I ordered the boiling beef with house spicy broth which includes rice and house soup. I just dont understand, there were literally no beef? Except cabbage and no rice too. Never gonna order again. Yes, I did read all other reviews and was convinced before I order but I WAS WRONG! DO NOT ORDER!!!!!
Food: 1
DO NOT EVER ORDER! I REPEAT DO NOT EVER ORDER! First of all, I ordered the boiling beef with house spicy broth which includes rice and house soup. I just dont understand, there were literally no beef? Except cabbage and no rice too. Never gonna order again. Yes, I did read all other reviews and was convinced before I order but I WAS WRONG! DO NOT ORDER!!!!!
Food: 1
I'm aware it's a ghost kitchen. I wanted some late Sichuan food, but Chengdu Style was closed so I was willing to settle with food delivered from a ghost kitchen and expect there's going to be at least 10+ minutes more than the original estimate delivery.Anyways, the food. I got the black fungus with chili sauce, boiling beef with house spicy broth, and shrimp fried rice. The shrimp fried rice seemed as if the rice was thrown into a bowl, drenched with soy sauce, and called it a day. It was tasty, so I will likely order again. The black fungus mushrooms smelled slightly rancid, and eating a bite tasted like they used all vinegar in the chili sauce.... I'm not sure if there was any chili sauceThe boiling beef with house spicy broth was exactly what I was looking for, with the perfect amount of numbing oil and sichuan peppercorn. Aside from the random cuts of cucumber, I actually really enjoyed this dish.So while I don't know if I would order from "them" in the day time when places like Chengdu Style or Mama Ji's are open, this would definitely be a good late night delivery spot for me.Edit: I feel like I understated the shrimp fried rice. It's really good.
Food: 4
Recommended dishes: Boiling Beef with House Spicy Broth Rice and Soup
What is this place? I placed a preorder on Doordash, the order was for 11:20 and it was acknowledged by the restaurant at 10:45 only to be cancelled at 12:04. Never got my food.
Service: 1
What is this place? I placed a preorder on Doordash, the order was for 11:20 and it was acknowledged by the restaurant at 10:45 only to be cancelled at 12:04. Never got my food.
Service: 1
Ordered on grub hub, haven't been disappointed yet. I've had the hot n sour soup, the black fungus, the beef and cilantro and tofu lunch special
Food: 5
Got the take out kung pao chicken. Absolutely disgusting. I’ve never thrown away an entire takeout dish before until then.
Restaurantji Recommends
Loading...