The place has a very small menu for a real meal, couple of salads, a burger and and a sandwich. It's actually more of a breakfast cafe than a bistro. However, the burger was good with arugula salad,.
mcLa twofivesix
was great breakfast ?
Jet658178
I booked a room here only to find out come morning that I booked it for the wrong day. I travel to oakland for my chemo and stay overnight cuz I don't feel well enough to drive home they refused to change my day and refused to give a refund stating the night staff already checked me into my room when I never showed up
abomb17
Decent hotel in a convenient location, albeit a bit old and worn down. The walls are very poorly sound-proofed and I had to call the front desk to break up a loud party late at night in the adjacent room in order to sleep at all. To their credit the staff was prompt about taking care of that and there weren't any other major issues.
Passport794829
I normally have a great experience at Marriotts and even though the rooms were outdated at this particular one my stay was just fine. Unfortunately, 3 weeks after I checked out I was charged again for things I was already charged for during my stay and was paid for. I explained the situation to the manager and she was extremely rude and passive when I explained I could email a picture of the charge. I will continue to stay at Marriotts but not this one.
Brandon C
I stay in hotels ~100 nights/year, and I very rarely have negative experiences, especially in Marriotts. This was an exception however. First off, I don't think this hotel physically is up to the standards of Marriott or the courtyard brand. The rooms are outdated and the whole hotel feels dirty. The walls are paper thin, to the point that I felt uncomfortable calling the front desk to complain about the room next door for fear that they would hear me. The first room I was given had a bad, strong odor. I asked to switch rooms, and the staff was very accommodating and gave me what was apparently the last open room at the hotel. The room was fine, but when I returned from dinner it reeked of cigarette smoke. It sounded like there was a party going on next door, with loud music and people constantly going in and out of the room. I had a cold which was very negativity affected by the smoke. Like I said above, I felt uncomfortable calling the front desk because the walls were so thin I thought they'd hear, so I went down to the front desk to complain about the smoke. The front desk attendant said other people had complained about the smoke and that security was trying to solve it. However, there did not seem to be any immediate action taken, and I could continue to smell smoke coming through the adjoining the door for hours after I went down. I considered asking to just leave and switch hotels (since this was the last available room), but I was tired from traveling and just went to sleep. I am not sure if any action was ever taken against the people smoking but when I woke up in the morning my clothes smelled like smoke. This was an unacceptable experience. I will certainly not return to the courtyard Oakland, but it has caused me to question Marriott's standards in general. I am not sure why the hotel was unable to swiftly unwilling to address the situation, but I think that smoking in the hotel is a red line which requires a stronger response by both the hotel and Marriott.
hXc808
My experience with this hotel started with a phone conversation with Amika at the front desk a few days before my reservation to confirm my stay and request a quiet room. She was kind and helpful; it really put me at ease and assured me everything was going to be perfect during my stay. Indeed, everything was perfect during my stay. Check-in was quick, pleasant, and smooth. I wish I had the agent's name who assisted me (long hair tied back) because she was great, and she later helped me when I left my luggage at front desk after I checked out. The room (5th floor) was quiet, as well as clean and well-appointed. Jason at the front desk helped me out several times during my stay, and everything just seemed really seamless. The location is perfect if you need to get to the convention center or Bart. Definitely recommend and would stay here again.
Had the Tomato soup was fantastic ! Reap tasty, had the chicken quesadilla, it was very good too! Loved this place!
Cindy C.
The food is good and customer service is very friendly. My only complaint is that they need more help because service is slow.
Alex Czarto
Surprisingly good food for the location. Inside a very average Courtyard by Marriott, the breakfast selection and quality was super impressive and tasty. If staying at the Marriott, this is a very solid choice for breakfast (I recommend the breakfast bowl: home fries, kale, Chinese broccoli with two poached eggs)
$9 for a yoghurt?
Atmosphere: 3
Food: 2
Service: 5
Overpriced breakfast.
Atmosphere: 4
Food: 4
Service: 4
It wasn't the best
Atmosphere: 2
Food: 2
Service: 2
The place has a very small menu for a real meal, couple of salads, a burger and and a sandwich. It's actually more of a breakfast cafe than a bistro. However, the burger was good with arugula salad,.
was great breakfast ?
I booked a room here only to find out come morning that I booked it for the wrong day. I travel to oakland for my chemo and stay overnight cuz I don't feel well enough to drive home they refused to change my day and refused to give a refund stating the night staff already checked me into my room when I never showed up
Decent hotel in a convenient location, albeit a bit old and worn down. The walls are very poorly sound-proofed and I had to call the front desk to break up a loud party late at night in the adjacent room in order to sleep at all. To their credit the staff was prompt about taking care of that and there weren't any other major issues.
I normally have a great experience at Marriotts and even though the rooms were outdated at this particular one my stay was just fine. Unfortunately, 3 weeks after I checked out I was charged again for things I was already charged for during my stay and was paid for. I explained the situation to the manager and she was extremely rude and passive when I explained I could email a picture of the charge. I will continue to stay at Marriotts but not this one.
I stay in hotels ~100 nights/year, and I very rarely have negative experiences, especially in Marriotts. This was an exception however. First off, I don't think this hotel physically is up to the standards of Marriott or the courtyard brand. The rooms are outdated and the whole hotel feels dirty. The walls are paper thin, to the point that I felt uncomfortable calling the front desk to complain about the room next door for fear that they would hear me. The first room I was given had a bad, strong odor. I asked to switch rooms, and the staff was very accommodating and gave me what was apparently the last open room at the hotel. The room was fine, but when I returned from dinner it reeked of cigarette smoke. It sounded like there was a party going on next door, with loud music and people constantly going in and out of the room. I had a cold which was very negativity affected by the smoke. Like I said above, I felt uncomfortable calling the front desk because the walls were so thin I thought they'd hear, so I went down to the front desk to complain about the smoke. The front desk attendant said other people had complained about the smoke and that security was trying to solve it. However, there did not seem to be any immediate action taken, and I could continue to smell smoke coming through the adjoining the door for hours after I went down. I considered asking to just leave and switch hotels (since this was the last available room), but I was tired from traveling and just went to sleep. I am not sure if any action was ever taken against the people smoking but when I woke up in the morning my clothes smelled like smoke. This was an unacceptable experience. I will certainly not return to the courtyard Oakland, but it has caused me to question Marriott's standards in general. I am not sure why the hotel was unable to swiftly unwilling to address the situation, but I think that smoking in the hotel is a red line which requires a stronger response by both the hotel and Marriott.
My experience with this hotel started with a phone conversation with Amika at the front desk a few days before my reservation to confirm my stay and request a quiet room. She was kind and helpful; it really put me at ease and assured me everything was going to be perfect during my stay. Indeed, everything was perfect during my stay. Check-in was quick, pleasant, and smooth. I wish I had the agent's name who assisted me (long hair tied back) because she was great, and she later helped me when I left my luggage at front desk after I checked out. The room (5th floor) was quiet, as well as clean and well-appointed. Jason at the front desk helped me out several times during my stay, and everything just seemed really seamless. The location is perfect if you need to get to the convention center or Bart. Definitely recommend and would stay here again.
Restaurantji Recommends
Had the Tomato soup was fantastic ! Reap tasty, had the chicken quesadilla, it was very good too! Loved this place!
The food is good and customer service is very friendly. My only complaint is that they need more help because service is slow.
Surprisingly good food for the location. Inside a very average Courtyard by Marriott, the breakfast selection and quality was super impressive and tasty. If staying at the Marriott, this is a very solid choice for breakfast (I recommend the breakfast bowl: home fries, kale, Chinese broccoli with two poached eggs)
Good, not great, hotel fare.
Try the turkey BLT! So good.