Black Rock Coffee Bar

It's a simple drive through only coffee shop. The coffee is very good and the wait is always pretty short

Great place! Never had a wrong order, and they’re always very nice!

Delicious coffee

Best drinks around and friendly staff.

Atmosphere: 5

Food: 5

Service: 5

First time here, and loved it! Will go here again! ? great prices for yummy coffee!

Good coffee

Atmosphere: 4

Food: 4

Service: 4

I come here often for an iced Mexican mocha( definitely recommend ) I usually love the customer service and am impressed with how fast they get through the customer line. Today I’ve had my first bad interaction. Was helped by Samantha R. We all have bad days. But she was unnecessarily rude to us. We asked for drinks off the menu no accommodations. Only Two drinks and were polite. She might want to consider a different job if she’s so miserable in her current position.

I’m bummed to have to jump on here today, but I’m hoping to shed some perspective. I’m a frequent customer of the Vista Black Rock and sometimes find myself at the Oceanside location. The last 3 to 5 times I’ve found myself at oceanside, my experience has been less than stellar. Overall, it just seems that the employees (4-5 on shift) frequently get distracted from work and get caught up in personal conversation. I totally understand light conversation, but when it takes away from the productivity of your job, I start to see a problem. With that, the friendliness amongst staff is not the same energy that is transferred to the customer. The short responses, lack of eye contact is noticeable when those exchanges are happening amongst each other. On top of that, I typically order one of three drinks, a fuel from their secret menu. The last handful of times I have received it, it has been unmixed. I completely understand instances where there is a line and the employees are working their hardest to get people taken care of in a timely manner but that was not the case today. There were three cars in front of me when I pulled up and it took arguably the same amount of time that it would have in a line of 6-8 cars. I hope moving forward there can be some type of positive change from this!

Atmosphere: 2

Food: 4

Service: 1

Any time that we have lived in Oceanside, Black Rock has been our go-to coffee place. Great drinks, nice staff.

Atmosphere: 5

Food: 5

Service: 5

My local fav

Atmosphere: 4

Food: 5

Service: 5

Customer service is absolutely amazing! ?
The girl with the platinum blonde hair is just a doll! We came here 3 days in a row because the coffee was great & there’s some fun options.

Not your traditional coffee shop but 1000% better than Trashbucks.
Mint Chip chiller is fantastic.
So is the blondie drink.

Good options for traditional drinks or something fun.

I definitely suggest stopping by if you haven’t.

No storefront, just a drive thru.

Vegetarian options: Dairy free

Dietary restrictions: Dairy free options

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mint Chip, Iced Caramel Blondie

Customer service is absolutely amazing! ?
The girl with the platinum blonde hair is just a doll! We came here 3 days in a row because the coffee was great & there’s some fun options.

Not your traditional coffee shop but 1000% better than Trashbucks.
Mint Chip chiller is fantastic.
So is the blondie drink.

Good options for traditional drinks or something fun.

I definitely suggest stopping by if you haven’t.

No storefront, just a drive thru.

Vegetarian options: Dairy free

Dietary restrictions: Dairy free options

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mint Chip, Iced Caramel Blondie, Blondie Chiller

We decided to give this place a try on our trip to California. The first time we went, we had 5 mobile orders. The workers seemed irritated immediately and were not friendly at all. We went back two days later because the coffee was good, despite the rude customer service. The next time, we had 4 mobile orders. Once we told the worker at the window, he didn’t say anything else, just turned away and started making orders. This time, our orders were not what we asked for. Multiple things were left out, and on top of that, the workers were extremely unfriendly. Wouldn’t recommend unless you want to interact with unfriendly customer service who make it seem like you’re bugging them because you placed a mobile order.

Atmosphere: 1

Food: 3

Service: 1

awful service

Atmosphere: 1

Food: 1

Service: 1

Horrible service girl had an attitude, for the original location of this franchise it’s the worse compared to Escondido and vista. Even for a large asking for easy ice just for the drink not be full but that price is $7 is crazy. Wont be coming to this location anymore

Atmosphere: 1

Food: 1

Service: 1