El Pollo Loco
$ • Mexican, Fast Food, Chicken Shop
Hours:
1180 E Philadelphia St, Ontario
(909) 930-6126
About El Pollo Loco
Customers' Favorites
Ultimate Double Chicken Tostada
2pc Chicken - Leg & Thigh Meal
2 pcs White Chicken Meal
Original Pollo Bowl
Avocado Salsa Hot
Two Churros
Loco Salad
Guacamole
El Pollo Loco Reviews
Ratings
Menu
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Hours
| Monday | 9:30AM - 11PM |
| Tuesday | 9:30AM - 11PM |
| Wednesday | 9:30AM - 11PM |
| Thursday | 9:30AM - 11PM |
| Friday | 9:30AM - 11PM |
| Saturday | 9:30AM - 10:30PM |
| Sunday | 9:30AM - 10:30PM |
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El Pollo Loco offers a mixed experience, with some customers enjoying the food while others have complaints. The 2 pc. Breast and Wing meal was surprisingly good, not dry as usual. Customers praise the restaurant for its cleanliness and fresh food, with many appreciating the great customer service provided by the staff, especially Gloria. The restaurant now has Kiosks for ordering, which some find convenient, though others feel the service can be slow during busy times, and sometimes orders are missing items. The food generally meets expectations for El Pollo Loco, with flavorful options like the pollo bowl with rice and chicken combo and queso dip, which is highly recommended. Overall, the restaurant is seen as a good place for a quick meal, with attentive staff and a welcoming atmosphere that makes it a favorite spot for many fans.