“So yesterday I rated pizza hut 1 star because my pizzas were thin. The manager at 715 N Euclid ave in ontario called me today offering me a free large pizza for the inconvenience and wanted to make my experience next more enjoyable. That shock me. I really appreciate her calling me just to acknowledge my review. Alot of fast food places like McDonald's hint hint need there employees to be like Alma. ( sorry if I got your name wrong) it's not the free pizza but it's the fact that she (pizza hut manager) took time out of her schedule to call me. That's EXCEPTIONAL CUSTOMER SERVICE!! I'LL BE BACK AGAIN JUST BECAUSE OF HER!!!!“
Pizza • $$
“There's a lot of bad reviews for this place, but me personally I've had a good experience. I ordered a medium pan pizza at 7pm and there was only one other in line. I only waited 13 mins for my pizza and was very surprised thinking it'd take longer based on all these reviews. The pizza tasted great as well. Price is not the best at all, but thats the price to pay when you can't park your truck anywhere else in California for a rest. I'd give 4.5 stars if possible“
“On 12/06/23 around 6/6:30pm Pizza was delivered in less than an hour, everything was hot and fresh! The Delivery Driver (I wish I had gotten his name) was so kind, he informed me they had messed up one of my two pizzas, so they made it again and sent the extra pizzas to me, so essentially I ended up with one free pizza which actually ended up being a huge blessing, TBH. I didn't realize while I was grabbing the pizzas my three yr old son had grabbed a gift card and thought he could "pay" (like a CC) and he was so disappointed because I had unintentionally agreed to "let him pay too". So I rushed out my door with him into the street where this sweet wonderful Delivery Driver was. He got out of the car and took the card from my son, gave it back and acted as if he'd just paid. My 3yr old was SO proud and beaming. It's truly the little things that make the biggest impact. I wish I had cash on me so I could have tip him extra because he really did go above and beyond, and I'm so appreciative of his kindness. And the everything was tasty too!“
“On 12/06/23 around 6/6:30pm Pizza was delivered in less than an hour, everything was hot and fresh! The Delivery Driver (I wish I had gotten his name) was so kind, he informed me they had messed up one of my two pizzas, so they made it again and sent the extra pizzas to me, so essentially I ended up with one free pizza which actually ended up being a huge blessing, TBH. I didn't realize while I was grabbing the pizzas my three yr old son had grabbed a gift card and thought he could "pay" (like a CC) and he was so disappointed because I had unintentionally agreed to "let him pay too". So I rushed out my door with him into the street where this sweet wonderful Delivery Driver was. He got out of the car and took the card from my son, gave it back and acted as if he'd just paid. My 3yr old was SO proud and beaming. It's truly the little things that make the biggest impact. I wish I had cash on me so I could have tip him extra because he really did go above and beyond, and I'm so appreciative of his kindness. And the everything was tasty too!“
“The only issues we have with Pizza Hut is the turnaround time and the Rewards. I think you should quote slightly longer times because whatever time is quoted is never enough. Please consider saying each order will be ready in 20 minutes or longer depending on the order. The other issue is it takes so long to get enough points in rewards to get a reward we care about, Maybe have more levels and more items available.“