El Pollo Loco
1611 E Katella Ave, Orange
(714) 532-2766
Recent Reviews
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Chips weren't as great as usual, but this is a pretty consistent location.
This El Pollo Loco is Great sometimes though it is not consistent. If you visit when busy it's always Good. The times when it's slow then much of the Chicken and Other items have been cooked and are not as Fresh. El Pollo has Some Tasty Food and the Sauces are pretty good too.
Atmosphere: 4
Food: 4
Service: 4
This Pollo Loco is the fastest one I ever visited, great food, customer service and efficiency.
Atmosphere: 5
Food: 5
Service: 5
Got order right in the drive through & were fast & friendly!
Food: 5
Service: 5
Great food anytime you go there.
Atmosphere: 3
Food: 5
Service: 4
Great customer service and amazing food!!!
Atmosphere: 5
Food: 5
Service: 5
Quick, friendly service.
Atmosphere: 5
Food: 5
Service: 5
I have been trying to get there on time...
Each quarter/Bfg/field consultant.
Atmosphere: 3
Food: 3
Service: 3
Over the past few years, I've found that the quality of their chicken has really gone down. The chicken pieces were larger and LOOKED like chicken! Now, the pieces of chicken are much smaller and it's hard to tell which piece of meat it is. The taste is still good, but why are pieces from other chicken restaurants larger and recognizable? It's really sad. I have always loved Pollo Loco, but the public wants their money's worth when eating out! Sadly, it's not anymore for me.
Atmosphere: 5
Food: 2
Service: 5
I ordered a kids meal and this is the chicken I got for my 3 year old kid burn and dried chicken.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Pretty good experience!
Atmosphere: 4
Food: 4
Service: 4
Great service, great bowls, good prices. Hard to find all three with the price of everything going up.
Atmosphere: 5
Food: 5
Service: 5
Long waits for things as simple as a water cup.
Atmosphere: 1
Food: 3
Service: 3
This place use to be nicer. Ever since they hor rid of the cashiers it makes the process so much harder to deal with. My mom stopped going all together. Most senior citizens turn around once they see a machine. I use it off and on. But the machine always has some issues. With a coupon or pretty much anything else. We are down to eating el pollo loco once every 6 months. We use to eat it twice a month. My mom would buy dinner, now we just order Pizza.
Atmosphere: 4
Food: 4
Service: 2
Order your chicken Juicy and see and taste how fresh it is😋
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