El Pollo Loco

18571 E Chapman Ave, Orange
(714) 639-6816

Recent Reviews

Vittorio Suter

A great quick fix or for an instant party

Atmosphere: 4

Food: 4

Service: 5

david González

Every time I go there with an email coupand they try to redeem it. They lose it when they go into the app. It's always such a proalbum. You can never get the $2 discount. I don't even know why I keep the app. I just like to tostado Sarah salads. I'm gonna stop going unless you guys gonna reward me or something in the mail coupons in the mail. Why don't we get coupons in the mail? T shirt that way care it's about the rewards.

Atmosphere: 2

Food: 4

Service: 1

Anna Brown

This pollo loco was perfect, the chicken soup had plenty of veggies n chicken small pieces as it sb. Great service. Thank

Atmosphere: 5

Food: 5

Service: 5

Ms. C.

I'm new to the area for work and this was my first time eating at this pollo loco. The employees were friendly but what happened to the creamy cilantro dressing? It was so watered down. And after eating my salad I started feeling sick.

Shaylanie Corpuz

Always busy, you have to wait a little longer than usual, but overall, satisfied.

Atmosphere: 4

Food: 5

Service: 4

Jose Angel Marcelo

Service and food was the best Also took this fire pic of a chicken leg on the

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Two Churros, Double Chicken Avocado Salad, Chipotle Chicken Avocado Burrito

Edgar Bermudez

Great service food is alway cooked to perfection, chicken is always full of flavor. A+

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Bowl, Double Chicken Tostada Salad, Chicken Avocado Burrito, Double Chicken Avocado Salad, 12pc Leg & Thigh Fire-Grilled Chicken Dinner

Elisa Heredia Reese

One of the most reasonably priced healthy

Atmosphere: 5

Food: 5

Service: 5

Jaime Arenas

Very bad service, the employees are bitter, if they don't like that job, they should look for another one...Very bad service, the employees are bitter, if they don't like that job they should look for someone else...

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Guacamole, Chips, Double Chicken Avocado Salad

Miss M.

I am always missing items. Today I placed an online order and was missing three items. I called store and kept ringing no one answer called again and got hung up on. This is unacceptable.

Louis Z.

Ordered two salads and both of them had over 5 short hairs in them. Not only was there hair in my food but also on the forks. Disgusting.

Minino Canzado

Excelent serviceParking: Very spacious

Atmosphere: 5

Food: 5

Service: 5

James ..

The quality of food has gone down. What happened to the creamy cilantro dressing? This location makes it so watery. It should be creamy as the name states it. So disappointing!

Cinthia R.

Service is very grateful here All employees looks that love their job But prices are getting to high

Priscilla K.

El pollo Loco W Chapman they have gotten my order wrong atleast 3 times . I ordered two thus two leg combo.. I got the breast that look like baby breast the tiniest wings.. we won't be back.. very poor service

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