Boba Guys Palo Alto
$ • Bubble Tea, Cafe
Hours:
855 El Camino Real #120, Palo Alto
(415) 967-2622
About Boba Guys Palo Alto
Customers' Favorites
Boba Guys Palo Alto Reviews
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Can you please give your staff basic customer service training??
Here’s the deal: We got a major craving for Boba Guys, so at 4pm I placed my order (4 drinks, no ice, $25) - scheduled pick-up for 4:50. Drove 18 miles down from San Mateo to Palo Alto. Was in the pick-up line at 4:45, waiting. Asked the guy at the door that there be no ice in our drinks because I want to keep them undiluted during the ride back to San Mateo. Guy says, no alterations, not even "no ice."...read full review
Yummy delicious and super cool 😎
Menu
Hours
| Monday | 10AM - 9PM |
| Tuesday | 10AM - 9PM |
| Wednesday | 10AM - 9PM |
| Thursday | 10AM - 9PM |
| Friday | 10AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 11AM - 7PM |
Boba Guys Palo Alto offers a well-made and tasty boba experience with generous portions. The drinks include popular options like matcha strawberry, praised for its perfect balance of refreshing tea and fruit flavors without being too sweet. The boba is known for its great QQ (chewy) texture, and customers can purchase fragrant jasmine and black tea leaves to enjoy at home. The Black Sesame Milk Tea with boba is also a favorite, with well-steeped black sesame flavor, though some find it a little watery due to less ice and sweetness.
The location is consistently good, with boba made locally in Hayward, providing a classic QQ texture. Service is fast and friendly, and the store feels modern and clean. Customers should be aware that seating and standing room can be limited, often requiring sitting outside near the public seating area closer to the parking lot. Orders are taken through a kiosk that does not accept cash.
Recent reviews highlight the quality of the tapioca pearls, which are soft, sweet, and just the right amount of chewy, though some think they are not big enough. The drinks are well-portioned, and the staff is helpful in customizing orders when possible. Visitors are advised to check Google for current wait times, especially during busy hours.