CRUST Sourdough Deli (Palo Alto Square)

I had the most amazing service and sandwich here today. Bread was perfect. Roast beef couldn’t be better and the added bacon jam was so good. I’ll recommend :)

Atmosphere: 5

Food: 5

Service: 5

Huge fan of Crust!

Two of us ordered:
Signature Item PA × 2 $27.98 ($13.99 ea.)
Add AVO PA $1.75
Premium Drink $3.49
CHIPS $2.69
Regular Drink $2.49

Staff was friendly. Seating inside and outside.

Mat portions were definitely lacking (from my memory from previous Crust locations)...so definitely a bit more bread-y than what I had hoped for.

Parking easy to find in the plaza, but need to walk a few steps to get to the actual store front.

If i lived local this would be my go to shop. I work in the Palo Alto area as a construction worker. From the absolutely delicious sandwich to the amazing customer service I’ll be frequently coming here when in the area. I don’t know if it’s the owner or manager I didn’t catch his name welcomed me in well before they even opened so I could make it back to my job site with a good lunch. When he saw me walking away as I noticed they didn’t open tell 10 and I break at 9 he yelled through the door as he unlocked it i didn’t say we wouldn’t make you a sandwich. He made it as his staff hadn’t started yet. One of the best spicy Italian sandwiches I’ve had and the cookie was amazing.

Atmosphere: 5

Food: 5

Service: 5

Salty! Salty!
Everything was great except it was way too salty,
My wife agreed with me. Maybe it was an accident
Hope you notify the cook staff.

Atmosphere: 4

Food: 1

Service: 4

The sandwiches were very good. The bread is excellent. I would skip the drinks and chips. The sandwich itself is expensive. This location was hard to find and odd location. It's next to a business building. Love the unlimited pickles.

Atmosphere: 5

Food: 4

Service: 5

Solid sandwiches, the crunchiness was good

Atmosphere: 5

Food: 5

Service: 5

Just do it.

Excellent lunch. Delicious.

Atmosphere: 5

Food: 5

Service: 5

Got here at 2:45PM and they were already closed. Was looking forward to getting a bite here before work

Atmosphere: 3

Food: 1

Service: 1

It's a bit hidden out but once you get there you will find a good variety of food and drinks.

Atmosphere: 5

Food: 5

Service: 5

Great sandwiches and fantastic, welcoming, staff.

Atmosphere: 5

Food: 5

Service: 5

Great sandwich, excellent bread

Great hot meatball sandwich on sourdough. Loved it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meatball Sandwich

Above all a really great sandwich should be satisfying. My turkey on Crust sourdough was that times 2. I ate half in the airport and the other midway through my flight. The service was relaxed, friendly but efficient—totally customer oriented. I even got some very good advice on iPhone cases!

Admittedly, I'm not much of a sandwich guy, but oh boy! This place was unlike any other sandwich shop I've ever been to, the food truly speaks for itself and the customer service was amazing. As a student at nearby Stanford University, I don't think there is any other casual sandwich place like it in the immediate area. I ended up getting the 'Sourdough Dip' based on recommendation from the very friendly cashier, and man I was NOT disappointed! The price was 20ish bucks, which at first was surprising to me, but as soon as I took that first bite it all made so much sense.

Well deserved 5 stars!

PS: I even got a free cookie for it being my first time :)

Atmosphere: 5

Food: 5

Service: 5