“My first experience at this location was on April 29th around 6pm. The service and the food were both excellent. I would have given it a 10 if possible. I ordered a Whopper with cheese, no condiments, extra lettuce, extra tomato and extra onion, no pickles. I also ordered a small frie made extra crispy which I love! All in all I had a fantastic meal on April 29th 2026.
However, my second experience at this location was around 11:30pm one week later. The staff was not as attentive as the other group before. I ordered the same exact meal as I did on April 29th. But the hamburger patty was not freshly grilled as requested, the cheese was not melted, the extra onion, lettuce, and tomato did not reflect extra portions but I was still charged for the extras on my bill. And they added pickles not requested. Overall, the burger was slightly warm but not hot like I would expect a freshly grilled burger patty to feel, smell and taste. I payed for a meal that I didn't enjoy. It was a disappointment. The manager and the staff just didn't seem to care.“
“My first experience at this location was on April 29th around 6pm. The service and the food were both excellent. I would have given it a 10 if possible. I ordered a Whopper with cheese, no condiments, extra lettuce, extra tomato and extra onion, no pickles. I also ordered a small frie made extra crispy which I love! All in all I had a fantastic meal on April 29th 2026.
However, my second experience at this location was around 11:30pm one week later. The staff was not as attentive as the other group before. I ordered the same exact meal as I did on April 29th. But the hamburger patty was not freshly grilled as requested, the cheese was not melted, the extra onion, lettuce, and tomato did not reflect extra portions but I was still charged for the extras on my bill. And they added pickles not requested. Overall, the burger was slightly warm but not hot like I would expect a freshly grilled burger patty to feel, smell and taste. I payed for a meal that I didn't enjoy. It was a disappointment. The manager and the staff just didn't seem to care.“