Excellent service and food. We arrived during a busy dinner time on a weekend and the staff was efficient and polite. The bathroom needed some cleaning but I guess the staff was too busy to handle it during the busy time. I will recommend the restaurant to others for dine in.Vegetarian options: Sofritas were well done.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chips, The Bowl, Burrito
Mauricio Gonzalez
Excellent place and
Atmosphere: 5
Food: 5
Service: 5
Angela Wu-Martin
This is a letter to the Chipotle of Lake Ave, Pasadena.I beg you, please PLEASE, get new rice cookers. Without fail, the rice is always raw and crunchy. My teeth hurt when I eat here. I know it’s not your fault. It’s probably the rice cookers. Please fix the rice.Best wishes to you and your loved ones,Chipotle consumer
Atmosphere: 4
Food: 3
Service: 4
Kit Jackie
Poorly managed Chipotle. No music playing, but you are forced to listen to the cook’s Bluetooth speaker loudly spewing gangster rap and Mexican ballads. Usually lacks condiments like Tabasco sauce both red and green, low napkins and utensils, filthy fountain drink station…afraid I will get sick. Dirty tables and floors throughout this Chipotle, despite full staff. Dirty windows with literally graffiti written on the back door window that has been there for a long time. Staff usually stands around talking to each other and clearly doesn’t clean throughout the day at all. Food is okay, but a lot of times staff shorts you on an ingredient for the sake of speed, curtly rushing you along the line…poor service. Manager is twenty-something skinny kid who absolutely cannot manage properly. He needs to be replaced or trained properly to fix these problems, especially how filthy the place usually is. It’s disgusting to sit at a dirty table having old food dried on it, with trash on the floors and other tables. Typical for this Chipotle. Disappointing, because it has declined from past years. I now try to avoid it.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Large Chips & Large Queso
Dan Locke
The food is fine, the people are nice. The place has stone or concrete floors and industrial type look, modern, and the acoustics in the place are very "live". Not at all "Homey". The first of these I've ever been into, so I don't know if this is the "look" in all of them or not. sorry to be so cranky! I'll get more sleep tonight.
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Large Chips & Large Queso
Ronald Gibson
The burrito was almost too big to fold up and eat. The server kept adding more and more.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Steak Burrito Supreme, Burrito Bowl
Jeanette Valencia
Parking: Convenient
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Albert Hernandez
Stale chips. Overseasoned barbacoa drowned out the taste of meat. Everyone got diarrhea and/or vomited.Pondering placing a call to the health department.
Atmosphere: 2
Food: 1
Service: 3
Pablo Fernandez
The new carne asada is awesome and the team here is very friendly.
Atmosphere: 5
Food: 5
Service: 5
sammie davis
I made an online order for this location and have never been so disappointed in my chipotle bowl before. I ordered a salad and there was no lettuce in the bowl. Will never be returning to or ordering from this location again.
Vegan bowl is my Fab.White rice, black beans, corn, avocado an salsaYummyVegetarian options: No many.
Atmosphere: 3
Food: 4
Service: 5
Chasen L.
I was in line ordering a burrito and the young Hispanic man who was about 5-7 or 5-8 who was preparing my burrito was not listening to my order screwed up on making my burrito twice on getting the white rice on the burrito instead of brown rice because he was not listening to me. That's fine. people make mistakes. But then he got all defensive and confrontational as if somehow it was my fault he wasn't doing his job properly or listening so I just ask someone else working there to make my burrito.
Billy Simpson
A eat-in or take out food that can be very good for you based on your dietary needs. I find that some point of ordering food at Chipotle always gives you a great Mexican experience with their food. It really has great flavor without a doubt.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Kevin Zhou
Yeah, i mean it's a chipotle. Not sure what you were expecting from this review. Extremely consistant, solid lunch.
Y. K.
I come here once a week. It's pretty cool how they are so consistent with service. Really like the staff and how they operate. I've been to other locations that are great one day and outright rude the next.
Excellent service and food. We arrived during a busy dinner time on a weekend and the staff was efficient and polite. The bathroom needed some cleaning but I guess the staff was too busy to handle it during the busy time. I will recommend the restaurant to others for dine in.Vegetarian options: Sofritas were well done.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chips, The Bowl, Burrito
Excellent place and
Atmosphere: 5
Food: 5
Service: 5
This is a letter to the Chipotle of Lake Ave, Pasadena.I beg you, please PLEASE, get new rice cookers. Without fail, the rice is always raw and crunchy. My teeth hurt when I eat here. I know it’s not your fault. It’s probably the rice cookers. Please fix the rice.Best wishes to you and your loved ones,Chipotle consumer
Atmosphere: 4
Food: 3
Service: 4
Poorly managed Chipotle. No music playing, but you are forced to listen to the cook’s Bluetooth speaker loudly spewing gangster rap and Mexican ballads. Usually lacks condiments like Tabasco sauce both red and green, low napkins and utensils, filthy fountain drink station…afraid I will get sick. Dirty tables and floors throughout this Chipotle, despite full staff. Dirty windows with literally graffiti written on the back door window that has been there for a long time. Staff usually stands around talking to each other and clearly doesn’t clean throughout the day at all. Food is okay, but a lot of times staff shorts you on an ingredient for the sake of speed, curtly rushing you along the line…poor service. Manager is twenty-something skinny kid who absolutely cannot manage properly. He needs to be replaced or trained properly to fix these problems, especially how filthy the place usually is. It’s disgusting to sit at a dirty table having old food dried on it, with trash on the floors and other tables. Typical for this Chipotle. Disappointing, because it has declined from past years. I now try to avoid it.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Large Chips & Large Queso
The food is fine, the people are nice. The place has stone or concrete floors and industrial type look, modern, and the acoustics in the place are very "live". Not at all "Homey". The first of these I've ever been into, so I don't know if this is the "look" in all of them or not. sorry to be so cranky! I'll get more sleep tonight.
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Large Chips & Large Queso
The burrito was almost too big to fold up and eat. The server kept adding more and more.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Steak Burrito Supreme, Burrito Bowl
Parking: Convenient
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Stale chips. Overseasoned barbacoa drowned out the taste of meat. Everyone got diarrhea and/or vomited.Pondering placing a call to the health department.
Atmosphere: 2
Food: 1
Service: 3
The new carne asada is awesome and the team here is very friendly.
Atmosphere: 5
Food: 5
Service: 5
I made an online order for this location and have never been so disappointed in my chipotle bowl before. I ordered a salad and there was no lettuce in the bowl. Will never be returning to or ordering from this location again.
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
Vegan bowl is my Fab.White rice, black beans, corn, avocado an salsaYummyVegetarian options: No many.
Atmosphere: 3
Food: 4
Service: 5
I was in line ordering a burrito and the young Hispanic man who was about 5-7 or 5-8 who was preparing my burrito was not listening to my order screwed up on making my burrito twice on getting the white rice on the burrito instead of brown rice because he was not listening to me. That's fine. people make mistakes. But then he got all defensive and confrontational as if somehow it was my fault he wasn't doing his job properly or listening so I just ask someone else working there to make my burrito.
A eat-in or take out food that can be very good for you based on your dietary needs. I find that some point of ordering food at Chipotle always gives you a great Mexican experience with their food. It really has great flavor without a doubt.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Yeah, i mean it's a chipotle. Not sure what you were expecting from this review. Extremely consistant, solid lunch.
I come here once a week. It's pretty cool how they are so consistent with service. Really like the staff and how they operate. I've been to other locations that are great one day and outright rude the next.