The staff are very friendly no matter how busy they may be. The food is high quality, tasty, and consistent.
Surprisingly, there’s also many offers on their app quite often, which makes the experience even better.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Shackburger
Gregory Simon
Great spot. Really appreciated helpful service!
Atmosphere: 5
Food: 5
Service: 5
Goose Qvo
Lackluster food for the price. What are we doing? Honestly have never tried Shakeshack, and never will again. Total letdown.
Atmosphere: 1
Food: 1
Service: 1
Robert Barajas (626Godfather)
Burgers were mid, and the portions were small for the price. Ordered 2 shackburgers, fries, and large drinks. Spent close to $40. The service was good but not inviting.. The atmosphere was clean, but to cold.. There was very little decor.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Fries, Shackburger
Chef Vin Durkee
Paid 29$ for a nasty unseasoned burger that they wouldn’t cook the way I wanted, unsalted fries that are greasy and a ok strawberry shake. If your a burger lover stay away from here
Atmosphere: 1
Food: 1
Service: 1
Scott Essman
Excellent location, near me heart of Old Town Pasadena. Heading east, there isn't another Shake Shack until Rancho Cucamonga, some 40 miles away.
Atmosphere: 5
Food: 5
Service: 5
Jason Sablan
Honestly not worth the price for the amount of food but that's just my opinion. The food was great, don't get me wrong.. I was just blown away by the price for a tiny sandwich.
Atmosphere: 5
Food: 5
Service: 5
Zoe Bower
I love shake shack, but I’ve never had this kind of service at one before. They clearly have a lot of employees and are always pretty slammed, but they are not good with quickness and efficiency. Peak times have the slowest waits. Still great food though
Atmosphere: 5
Food: 5
Service: 2
Joe
Had a great experience at this Shake Shack location! The service was fast - didn’t have to wait long at all for my order. What really stood out was how clean everything was - both the restaurant itself and the staff looked spotless and well-maintained. Parking can be a bit tight, but it’s not a dealbreaker since you can easily find spots down the street if the main lot is full. The outdoor seating area is fantastic with plenty of tables, perfect for enjoying your meal outside. I also appreciated that the music volume was just right - loud enough to create a nice atmosphere but not so loud that you can’t have a conversation. Overall, this location hits all the marks for a quality fast-casual experience. Clean, efficient, and comfortable. Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Car Tabor
Although I've eaten at Shake Shakes in Tennessee, I can't really give a review this one. At the time, I only wanted something to snack on while driving home. Unfortunately, I couldn't force myself to spend $13 on a small fry and a shake (probably medium). Maybe next time. I'd really want one of their burgers.
Chicken sandwich very good, burger mushroom sandwich good, very pricey small portions, large negative only medium well or well done offered. Not worth it if I can not have it my way. Flimsy furniture not safe. Not handicap friendly the floors are slippery.
Shake Shack is a great place for a quick, tasty meal. The burgers and fries are consistently good, and the staff is friendly. Service can be a bit slow when it’s busy, but overall it’s a reliable spot for fast casual dining.
Atmosphere: 4
Food: 4
Service: 4
Clifford Hanley
Shake Shack always delivers tasty burgers and crispy fries. The chicken and beef options are flavorful, and the shakes are creamy and delicious. The staff is friendly, though it can get a bit busy and slow during peak hours. Overall, a solid spot for a quick and satisfying meal.
Atmosphere: 5
Food: 5
Service: 5
Alina Malkova
The staff here is always very friendly. It’s a really pleasant place to be
Joel Zucker
If you're looking for a burger, or chicken sandwich, with fries and a cool refreshing Lemonade or shake, this is a great go to. And it's my boys' favorite go to in that exact situation.
Check their app for deals, or get on their mailing list, because their promos can be good, and are VERY welcome, because the menu isn't cheap.
The staff are very friendly no matter how busy they may be. The food is high quality, tasty, and consistent.
Surprisingly, there’s also many offers on their app quite often, which makes the experience even better.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Shackburger
Great spot. Really appreciated helpful service!
Atmosphere: 5
Food: 5
Service: 5
Lackluster food for the price. What are we doing? Honestly have never tried Shakeshack, and never will again. Total letdown.
Atmosphere: 1
Food: 1
Service: 1
Burgers were mid, and the portions were small for the price. Ordered 2 shackburgers, fries, and large drinks. Spent close to $40. The service was good but not inviting.. The atmosphere was clean, but to cold.. There was very little decor.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Fries, Shackburger
Paid 29$ for a nasty unseasoned burger that they wouldn’t cook the way I wanted, unsalted fries that are greasy and a ok strawberry shake. If your a burger lover stay away from here
Atmosphere: 1
Food: 1
Service: 1
Excellent location, near me heart of Old Town Pasadena. Heading east, there isn't another Shake Shack until Rancho Cucamonga, some 40 miles away.
Atmosphere: 5
Food: 5
Service: 5
Honestly not worth the price for the amount of food but that's just my opinion. The food was great, don't get me wrong.. I was just blown away by the price for a tiny sandwich.
Atmosphere: 5
Food: 5
Service: 5
I love shake shack, but I’ve never had this kind of service at one before. They clearly have a lot of employees and are always pretty slammed, but they are not good with quickness and efficiency. Peak times have the slowest waits. Still great food though
Atmosphere: 5
Food: 5
Service: 2
Had a great experience at this Shake Shack location! The service was fast - didn’t have to wait long at all for my order. What really stood out was how clean everything was - both the restaurant itself and the staff looked spotless and well-maintained.
Parking can be a bit tight, but it’s not a dealbreaker since you can easily find spots down the street if the main lot is full. The outdoor seating area is fantastic with plenty of tables, perfect for enjoying your meal outside. I also appreciated that the music volume was just right - loud enough to create a nice atmosphere but not so loud that you can’t have a conversation.
Overall, this location hits all the marks for a quality fast-casual experience. Clean, efficient, and comfortable. Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Although I've eaten at Shake Shakes in Tennessee, I can't really give a review this one. At the time, I only wanted something to snack on while driving home. Unfortunately, I couldn't force myself to spend $13 on a small fry and a shake (probably medium). Maybe next time. I'd really want one of their burgers.
Restaurantji Recommends
Chicken sandwich very good, burger mushroom sandwich good, very pricey small portions, large negative only medium well or well done offered. Not worth it if I can not have it my way. Flimsy furniture not safe. Not handicap friendly the floors are slippery.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Fries, Double Shackburger, Shack Stack, Burger, Chicken Shack, Smokeshack
Shake Shack is a great place for a quick, tasty meal. The burgers and fries are consistently good, and the staff is friendly. Service can be a bit slow when it’s busy, but overall it’s a reliable spot for fast casual dining.
Atmosphere: 4
Food: 4
Service: 4
Shake Shack always delivers tasty burgers and crispy fries. The chicken and beef options are flavorful, and the shakes are creamy and delicious. The staff is friendly, though it can get a bit busy and slow during peak hours. Overall, a solid spot for a quick and satisfying meal.
Atmosphere: 5
Food: 5
Service: 5
The staff here is always very friendly. It’s a really pleasant place to be
If you're looking for a burger, or chicken sandwich, with fries and a cool refreshing Lemonade or shake, this is a great go to. And it's my boys' favorite go to in that exact situation.
Check their app for deals, or get on their mailing list, because their promos can be good, and are VERY welcome, because the menu isn't cheap.
But it's not too exorbitant either. Enjoy!
Atmosphere: 4
Food: 5
Service: 5
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