Most of the experience was lovely, once we arrived, but the absolute indifference to my request that I be called in advance marred for me the entire experience. It was utter disrespect, especially on the part of the Food & Beverage Manager. Dustie Bauer. Had I already not convinced my party to come, I would have canceled. After many years at Langham Huntington spent on the Club Level, I will not be returning. If you don't believe me, just try yourself to make a simple but not usual request and see if you get a call from Ms Bauer. Certainly it's not hospitality befitting a 5 star property.
Tatiana
The atmosphere is truly spellbinding—it inspires you to slip into a stunning ball gown and wander dreamily through the hotel's enchanted gardens.
JAMILLE
In town celebrating my birthday with friends. The staff was professional, kind and very attentive. This was the first visit for my friends and they had a nice time. The tea experience was set, there were no choices, so a couple of my friends were disappointed, but overall it was nice. There were six of us, and even though we all had different taste, we could only select 3 pots of tea, instead of each person selecting their own.
Lisa
It's pretty pricey, but for an afternoon tea, I expect it. Cons: No table cloth on our table, every round table had one. We could see that under the glass table top was dirty. When our tea arrived, it was tasteless, like lukewarm water. The waitress was so kind and told us that there was hardly any tea inside the bag. The best overall was our waitress. She was kind and polite. Pros: Biscuits and lemon curd/cream were delicious. My mom and I go to high teas frequently and this was a so-so experience...unfortunately.
Maria
We decided to go there for the afternoon tea, but the sandwiches were dry and the petit fours were too sweet and more than the sandwiches. Not satisfied for the price that we paid for three people. not happy at all.
Cung
The Level of Service was exceptional. It was our 1st time having Afternoon Tea a suit exceeded our expectations. The tea selection was phenomenal and the scones, finger sandwiches and petite four were delicious
Leslie
What a wonderful experience! The service and food was amazing. We celebrated a surprise Bridal Shower. Our server, Jenny, was amazing with getting to know our parties preferences or allergies and made sure our tea cups did not go empty. You get your option of 3 packages and I would suggest to upgrade to the Royal for some bubbles and the strawberries and cream with Chambord at the end. Looking forward to coming back with my niece and daughter.
Marilyn
We were seated at a window which was lovely! Our location provided privacy and less noise or distractions from other diners. The food was outstanding and the service was excellent. We will definitely return and will recommend it to our friends.
Charles
Kim is the best!! She was our server and she is so warm and welcoming! My friends and I have created an annual tradition and we feel so fortunate to have Kim as our server ❤️
Suki Thind
We came here to kick off my mom’s 80th birthday week with Afternoon Tea, and it was perfect!
The service was friendly, welcoming and informative. The large tea room with large windows was the perfect setting on a November afternoon. The tea itself was great, and the sandwiches were delicious.
The harpist even played “Happy Birthday” for my mom, and I love how she played familiar songs as well.
The Langham has a truly special location in the heart of the most beautiful portion of Pasadena so you cannot go wrong with having tea overlooking the grounds. The service was as anticipated and exceptional. One note is that they sat our party next to the harpist who was playing quite lovely Christmas music which would have been nice however it was so incredibly loud in my ear the entire time we had our tea, to the point our party had a very difficult time conversing. I think if they took out the center table next to the harpist it would bode well in the future. BEsides this one complaint I felt everything qwuite exceptional and as anticipated.
LAURA
Dusti and her team of exceptional servers helped us to enjoy an afternoon tea celebrating our 20th anniversary. Even after the delicious treats included with the prix fixe they presented us with a special cake to celebrate our occasion. The tea selection was unique and fun to select from the variety of options. We will do this again!
Sukhjinder
Excellent service from start to finish! Heidi was great, and the harpist plays the best songs!
Maryam
Fabulous. Great venue, great ambiance. Loved the food, the tea selection. Heidi our server was wonderful. The harp was super.
Connie
High Tea at the Langham Hotel in Pasadena is a lovely experience. It is expensive but very nice.
Most of the experience was lovely, once we arrived, but the absolute indifference to my request that I be called in advance marred for me the entire experience. It was utter disrespect, especially on the part of the Food & Beverage Manager. Dustie Bauer. Had I already not convinced my party to come, I would have canceled. After many years at Langham Huntington spent on the Club Level, I will not be returning. If you don't believe me, just try yourself to make a simple but not usual request and see if you get a call from Ms Bauer. Certainly it's not hospitality befitting a 5 star property.
The atmosphere is truly spellbinding—it inspires you to slip into a stunning ball gown and wander dreamily through the hotel's enchanted gardens.
In town celebrating my birthday with friends. The staff was professional, kind and very attentive. This was the first visit for my friends and they had a nice time. The tea experience was set, there were no choices, so a couple of my friends were disappointed, but overall it was nice. There were six of us, and even though we all had different taste, we could only select 3 pots of tea, instead of each person selecting their own.
It's pretty pricey, but for an afternoon tea, I expect it. Cons: No table cloth on our table, every round table had one. We could see that under the glass table top was dirty. When our tea arrived, it was tasteless, like lukewarm water. The waitress was so kind and told us that there was hardly any tea inside the bag. The best overall was our waitress. She was kind and polite. Pros: Biscuits and lemon curd/cream were delicious. My mom and I go to high teas frequently and this was a so-so experience...unfortunately.
We decided to go there for the afternoon tea, but the sandwiches were dry and the petit fours were too sweet and more than the sandwiches. Not satisfied for the price that we paid for three people. not happy at all.
The Level of Service was exceptional. It was our 1st time having Afternoon Tea a suit exceeded our expectations. The tea selection was phenomenal and the scones, finger sandwiches and petite four were delicious
What a wonderful experience! The service and food was amazing. We celebrated a surprise Bridal Shower. Our server, Jenny, was amazing with getting to know our parties preferences or allergies and made sure our tea cups did not go empty. You get your option of 3 packages and I would suggest to upgrade to the Royal for some bubbles and the strawberries and cream with Chambord at the end. Looking forward to coming back with my niece and daughter.
We were seated at a window which was lovely! Our location provided privacy and less noise or distractions from other diners. The food was outstanding and the service was excellent. We will definitely return and will recommend it to our friends.
Kim is the best!! She was our server and she is so warm and welcoming! My friends and I have created an annual tradition and we feel so fortunate to have Kim as our server ❤️
We came here to kick off my mom’s 80th birthday week with Afternoon Tea, and it was perfect!
The service was friendly, welcoming and informative. The large tea room with large windows was the perfect setting on a November afternoon. The tea itself was great, and the sandwiches were delicious.
The harpist even played “Happy Birthday” for my mom, and I love how she played familiar songs as well.
The experience was very pleasant.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The Langham has a truly special location in the heart of the most beautiful portion of Pasadena so you cannot go wrong with having tea overlooking the grounds. The service was as anticipated and exceptional. One note is that they sat our party next to the harpist who was playing quite lovely Christmas music which would have been nice however it was so incredibly loud in my ear the entire time we had our tea, to the point our party had a very difficult time conversing. I think if they took out the center table next to the harpist it would bode well in the future. BEsides this one complaint I felt everything qwuite exceptional and as anticipated.
Dusti and her team of exceptional servers helped us to enjoy an afternoon tea celebrating our 20th anniversary. Even after the delicious treats included with the prix fixe they presented us with a special cake to celebrate our occasion. The tea selection was unique and fun to select from the variety of options. We will do this again!
Excellent service from start to finish! Heidi was great, and the harpist plays the best songs!
Fabulous. Great venue, great ambiance. Loved the food, the tea selection. Heidi our server was wonderful. The harp was super.
High Tea at the Langham Hotel in Pasadena is a lovely experience. It is expensive but very nice.
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