Ventanas Restaurant
191 N Los Robles Ave, Pasadena
(626) 304-1490
Recent Reviews
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Ordered burger and salad for $50 I sort of think grills aren’t too healthy these days because it’s not kept clean from the char. I prefer salads where the kale, spinach, and lettuce is green without chunks stems. The salad is supposed to be all bite size pieces of moist greens or assorted herbs without crunchy stalks that’s diced away. If a sprinkle of celery is used that’s ok as a topper. All fresh gourmet dressings on the side with a lid to cover them. Preferential is the baked crisp accordion fries because fried is out dated these days as people eat healthier with less grease in their diet. Hotel room was nice top floor appreciated that view!
Atmosphere: 4
Food: 3
Service: 3
Never tried anything because they sat us and then proceeded to never give us menus while seating and giving menus to other parties, left before ever getting served.
Atmosphere: 1
Food: 1
Service: 1
We ate outside for breakfast. It's a very nice setting.
Atmosphere: 5
Food: 4
Service: 4
Very quiet and accomodating spot located inside the Westin Hotel. Wonderful for a few nibbles, drinks or a quiet lunch. Would be great for a business meeting or to catch up with a friend as its generally fairly quiet. Thank you for the wonderful service, nibbles, drinks, and peaceful time.
Atmosphere: 5
Food: 4
Service: 4
This restaurant is inside the hotel. It has indoor and outdoor seating. It’s got a full menu and it was not too loud. Very comfortable. It has those upholster chairs with wheels on them and armrest so that tells you everything you need to know!
For $16 we got guacamole and chips. Now the guacamole was very good and the salsa was warm and also very good but we were served stale chips. We were starving so we ate them, but I knew for sure they were stale because we asked for a fresh bowl of chips and the second round were crispy and tasted great
Food was extremely disappointing, I could see the "Chef" constatly being upset over tickets and FOH staff were frantically trying to fix it. Not a very relaxing environment, my turkey looks as if it was carved with teeth. Lots of inedible pieces and random chunks.
I got the burger…if you can call it that. It looks great on the outside, but was burnt to hell, and the buns and fries were flavorless. I don’t know how you mess a burger up so badly. My friend got the ahi poke and said it was really bad too. Go somewhere else.
Atmosphere: 5
Food: 2
I called to ask what accomodations they could make for gluten allergy. The person picking up the phone didn't understand and then the head chef said they could make nothing to the person on the phone to relay for me. I'm surprised a hotel restaurant doesn't cater to simple allergen requests. I expected at least something.
We had a large group and no one was pleased with their food. Everyone said “it's okay”. The rice for the bowl was cold which I didn't expect and it seemed like the tuna was previously frozen, not fresh. The chips brought to the table were stale. We had 2 servers. One was friendly and was making an effort, the other was not trying at all. The atmosphere is great. But this place could do a lot better.
They set up a table for 12 for us with 10 minutes notice and did an outstanding job. Great food, service and atmosphere!
Restaurantji Recommends
A great terrace with unbelievably poor service and questionable food, specially outside of the breakfast service. One waitress for the whole restaurant at night. Many of the few options offered are not available. Despite that, prices are quite high. Overall, a disappointment ?
Atmosphere: 4
Food: 2
Service: 1
Unfortunately half of the items on the menu is not available. The patio is really nice for dining or for an afternoon drink. Food was ok at best.
Atmosphere: 5
Food: 3
Service: 5
The restaurant staff was lovely but because of limited staff there was only one chef the menu was limited. The chicken was dry. I left disappointed.
Food was bland and took to long for some sauce for the portion to be so small . There wasn't many people out there for the waitress to take so long to ask us how our food was . By the time she asked I was already done with my food
Atmosphere: 3
Food: 2
Service: 1
Was mostly disappointed that the advertised special had not been available for a month. Need to keep the website updated. Food was nothing special and typical of an average hotel restaurant. Limited menu and fairly bland tastes even on the spicy food.
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