Service and products are great yet the layout and logistics are weird.
Atmosphere: 4
Food: 5
Service: 5
Abby Roberts
Unfortunately had a bad experience this morning here. We ordered our drinks and food and the gal at the register was not paying attention to anything. She forgot to make part of our food order. Then they made multiple people drinks and not ours including those that also just got drip coffee. We waited like 20min before I had to go up and ask, and then they made our drinks and all we ordered was drip coffee and tea which takes like a minute to make. The gal was super rude and didn’t apologize at all for forgetting all about us. All she was worried about was chatting with the guy barista on her head set. We understand people make mistakes, but the way she acted was very rude and unprofessional.
Service: 1
Jordan W
Drip coffee tastes burnt. Waited 20 mins for an iced drink! All the tables are dirty. Y'all are working with a skeleton crew, the staff deserves better.
Atmosphere: 1
Food: 2
Service: 3
Arpita K
Ordered a Americano. Donno how day made it . It was just hot water. Horrible.
Atmosphere: 4
Food: 2
Service: 2
Steve Young
Staff is nice. Standard Starbucks fare for food. But I don't understand how anybody can rate this place as comfortable. It's really not a place to come and sit and relax.
Atmosphere: 1
Food: 4
Service: 4
Gabby Sanchez
Very disappointed, I normally order pumpkin spice latte with whipped cream and they didn’t put it in my 2 orders , very disappointing
Atmosphere: 3
Service: 2
Evgenii Konkin
- Absolutely love the Honey Citrus Mint Tea hot tea - It's cozy inside. - There are enough places to sit
Atmosphere: 5
Food: 5
Service: 5
Samantha Mitchell
Easily the nicest employees I’ve ever witnessed at a Starbucks and that’s saying a lot because I was a shift lead at this company for years. Wish I had been apart of this team! Thanks for making my stop on the way to LA so great 🥰
Atmosphere: 5
Food: 5
Service: 5
Kaylene Gagnon
Extremely disrespectful little girl that works in here and won’t fix your drink when she makes it incorrectly 😂
Fast and efficient team in the morning! You can see them working so well and getting orders out quickly. I highly appreciate Sarah who helped us take our order inside the cafe. Even though it’s obviously chaotic and busy she still maintained a welcoming and friendly demeanor taking our order in our delirious, trip state. Great location on our way to the 101 from the 5.
Atmosphere: 5
Food: 5
Service: 5
NO
Don't call customers love, hun, honey!
Atmosphere: 1
Food: 1
Service: 1
Gerson Escalante
Restrooms are nasty, It seems like they haven't cleaned it in a whole month.
Atmosphere: 1
Monica Hicks
Horrible customer service! Stood in line for over 15 minutes waiting to order while the baristas were yacking away with someone else, only for them to mess up my order.
Service and products are great yet the layout and logistics are weird.
Atmosphere: 4
Food: 5
Service: 5
Unfortunately had a bad experience this morning here. We ordered our drinks and food and the gal at the register was not paying attention to anything. She forgot to make part of our food order. Then they made multiple people drinks and not ours including those that also just got drip coffee. We waited like 20min before I had to go up and ask, and then they made our drinks and all we ordered was drip coffee and tea which takes like a minute to make. The gal was super rude and didn’t apologize at all for forgetting all about us. All she was worried about was chatting with the guy barista on her head set. We understand people make mistakes, but the way she acted was very rude and unprofessional.
Service: 1
Drip coffee tastes burnt. Waited 20 mins for an iced drink! All the tables are dirty. Y'all are working with a skeleton crew, the staff deserves better.
Atmosphere: 1
Food: 2
Service: 3
Ordered a Americano. Donno how day made it . It was just hot water. Horrible.
Atmosphere: 4
Food: 2
Service: 2
Staff is nice. Standard Starbucks fare for food. But I don't understand how anybody can rate this place as comfortable. It's really not a place to come and sit and relax.
Atmosphere: 1
Food: 4
Service: 4
Very disappointed, I normally order pumpkin spice latte with whipped cream and they didn’t put it in my 2 orders , very disappointing
Atmosphere: 3
Service: 2
- Absolutely love the Honey Citrus Mint Tea hot tea
- It's cozy inside.
- There are enough places to sit
Atmosphere: 5
Food: 5
Service: 5
Easily the nicest employees I’ve ever witnessed at a Starbucks and that’s saying a lot because I was a shift lead at this company for years. Wish I had been apart of this team! Thanks for making my stop on the way to LA so great 🥰
Atmosphere: 5
Food: 5
Service: 5
Extremely disrespectful little girl that works in here and won’t fix your drink when she makes it incorrectly 😂
Atmosphere: 1
Food: 1
Service: 1
Don't call customers love, hun, honey!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Don't call customers love, hun, honey!
Atmosphere: 1
Food: 1
Service: 1
Fast and efficient team in the morning! You can see them working so well and getting orders out quickly. I highly appreciate Sarah who helped us take our order inside the cafe. Even though it’s obviously chaotic and busy she still maintained a welcoming and friendly demeanor taking our order in our delirious, trip state. Great location on our way to the 101 from the 5.
Atmosphere: 5
Food: 5
Service: 5
Don't call customers love, hun, honey!
Atmosphere: 1
Food: 1
Service: 1
Restrooms are nasty, It seems like they haven't cleaned it in a whole month.
Atmosphere: 1
Horrible customer service! Stood in line for over 15 minutes waiting to order while the baristas were yacking away with someone else, only for them to mess up my order.
Atmosphere: 1
Food: 1
Service: 1
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