Starbucks Coffee Company
$ • Coffee Shops
Hours:
3100 Lakeville Hwy, Petaluma
(707) 775-3708
About Starbucks
Customers' Favorites
Starbucks Reviews
Check your order before you leave!
Twice in one week, this location messed up my order. The first go around they charged me for bacon egg bites, when I ordered a bacon and Gouda sandwich. The cost was about 10cents more. That was on 05/22/2022
Today I ordered my bacon and Gouda sandwich, and no bacon. 05/24/2022
Tessa, the manager is really nice. Everyone else is kinda rude.
This is only one of three in Petaluma that has socially separated outdoor seating and open restrooms. And this one has the drive thru so it is tops as far as Starbucks go. I really cannot believe those that have closed their restrooms and their outdoor seating. Regressive as far as I am concerned.And needless to say we do not go to those anymore.
Staff is friendly but every time I come here the drive thru is very long. I have currently been waiting 21 mins. Not doing this ever again.
Menu
Hours
| Monday | 4AM - 9:30PM |
| Tuesday | 4AM - 9:30PM |
| Wednesday | 4AM - 9:30PM |
| Thursday | 4AM - 9:30PM |
| Friday | 4AM - 9:30PM |
| Saturday | 4AM - 9:30PM |
| Sunday | 4:30AM - 9:30PM |
Based on the reviews, this Starbucks Coffee Company location has very friendly and helpful staff. Specific crew members like Natalie, Abbey, and Liz are mentioned for going above and beyond with outstanding customer service, being hospitable and professional, and showing genuine care. The staff always puts customers in the best mood. The espresso is good too. However, some reviews note that the location is going downhill. The bathrooms are always dirty, and the service inside is very slow. Ordering ahead seems to get orders out quickly, and those orders are made a priority over waiting customers. For some, the drive through is better than waiting inside. Despite these issues, many customers visit this store multiple times a week and consider it the best Starbucks they have ever been to.