Gold Chopsticks

Old man working was so rude
Food took forever
Chow mein dry with no flavor.
Won't be back.

Atmosphere: 1

Food: 2

Service: 1

The he sally and pepper pork chops bomb I got without spice the heat , the vermicelli noodles bolt I went ligh on the curry so yummy, sweet and sour pork on point!!!! The service was great and Keith have to give a shout out to our friends Olie and Aleia for recommending this place 💐

Atmosphere: 5

Food: 5

Service: 5

A very solid Chinese American restaurant with classic decors.

We got Hot and Sour soup, Peking style pork, and mapo tofu. Flavor and quality was good. They’re what I expected of classic Chinese American dishes that are well executed, really appreciate that it’s not too salty or oily.

Service was quick, friendly, and attentive.

Can I just talk about how well kept this place is??
One very unexpected thing that impressed me the most is actually the overall appearance of the restaurant! You can tell they’ve been around for a while from the style of the interior designs and furnitures. Yet at the same time, they are so clean as if they’re new?! Booths are in near perfect condition, tables and chairs are not grimy like many other places. I did not see any visible dust or noticeable signs of deterioration even on their wall and ceiling decors. It was actually very impressive and I really appreciate the level of intention they put into this business.

Atmosphere: 5

Food: 4

Service: 5

Friendly service, good food!
We were craving some food with rice and came to this spot for late dinner.
First thing we noticed was that the dining room looks well taken care of. Everything was clean and the decor looked well kept, somewhat dated but that’s what made it stood out.
We got Hot & Sour soup and it lived up to its name. Peking pork chops were on the acidic side. Serving sizes were generous, we ordered 3 dishes in total with rice and had left overs to enjoy another day.
Seems like they also had lots of takeout orders!

Atmosphere: 5

Food: 4

Service: 5

Above avg price, below avg quantity of meat. No I would not return. I'll go to another place where they aren't as stingy.

Gold Chopsticks is a delightful destination for anyone craving authentic and satisfying Chinese cuisine. The food is not just flavorful—it’s consistently excellent, with generous portions and a mix of favorite classics and unique dishes. But what truly stands out is the heart behind the service; genuine smiles, personal attention, and a welcoming vibe that keeps me coming back again and again. 💗

Atmosphere: 5

Food: 5

Service: 5

AMAZING! I wish I could go again since I live quite far away. I knew the moment I came into the place that I would have a great expirence! Very nice staff and the food was amazing. Would come again

Atmosphere: 5

Food: 5

Service: 5

Nice place. I went with my family and the service was amazing! I don’t get why some reviews are as bad, but I guess other people have different experiences.

Atmosphere: 5

Food: 5

Service: 5

Me and my family came here to eat while visiting and it did not disappoint! I am amused and satisfied at how authentic it was. The moment I stepped in I felt at home and I would definitely come here again! The staff wad also very polite and respectful.. 10/10 service!

Atmosphere: 5

Food: 5

Service: 5

Gold Chopsticks is a solid choice for Chinese takeout in Pleasanton. I've ordered from here a few times, and it's consistently decent, especially when you're craving some familiar flavors without wanting to cook.

Their orange chicken is a crowd-pleaser crispy, sweet, and tangy, just how it should be. The fried rice is also pretty good, not too greasy, and has a good mix of veggies and egg. I'd recommend sticking to the classics here; they do those well.

The service is always fast and friendly, which is a big plus when you're in a hurry. It's not the most amazing Chinese food I've ever had, but it's reliable and hits the spot. If you're looking for a quick and tasty meal, Gold Chopsticks is worth a try, totally recommend coming here.

Atmosphere: 5

Food: 5

Service: 5

Gold Chopsticks offers an authentic Chinese dining experience that fulfills what customers craves. From the moment you step inside, you’re greeted by warm and welcoming atmosphere. Each dish that is served was precisely made and it did not fail to taste good. Not only that, the staff are knowledgeable, attentive, and they make sure they serve you with a memorable experience.

Atmosphere: 5

Food: 5

Service: 5

I stopped by here recently for a meal and honestly, everything was really good. The food was hot, flavorful, and definitely not “too salty” like some reviews mention — I had the Kung Pao chicken and it was just right. The portions were generous, and everything tasted fresh.

While eating, I noticed the staff working hard to keep up with all the takeout and dine-in orders. They were polite and quick with me. I did see a customer get upset about paper plates and utensils, but from my perspective it seemed like a misunderstanding more than “rude service.” Most restaurants only give out extras if you ask, and it looked like the staff were just trying to manage supplies fairly.

Overall, my experience was excellent. Great food, good prices, and friendly service. I’ll definitely be coming back.

Atmosphere: 5

Food: 5

Service: 5

Food wasn't salty at all. The perfect amount of seasoning, and the customer service was on point. I will definitely be coming back here with my family.

Atmosphere: 5

Food: 5

Service: 5

I was leaving work due to illness which happened to be down the street from this restaurant. I walked in to get something to eat but before that I needed to use the restroom. I asked the waiter where the bathroom is and he responded with “bathrooms are only for customers” and I said I’m thinking of getting something after but I need the restroom and it’s an emergency. He proceeded to humiliate me in front of another customer saying that I will make a mess in his bathroom and scolded me before telling where the bathroom was. If it wasn’t an emergency I would’ve walked out, but I just went anyway. While in the bathroom, the waiter started banging on my door and telling me to get out. I was beyond pissed at this point. Like how is that even legal? Then I walked out and told him that if wants to get customers he needs to learn how to behave with people. He then told me that his bathroom is only for customers and that he’s sure I made a mess (which is still insane to me). I then told him I was gonna buy something after but he told to me “stop bullshitting” (mind you this was all happening in front of the entire restaurant). I walked out and I’ve never been one to write reviews for places but this place made me mad beyond comparison. If you ever want to come to this place, i recommend looking elsewhere to eat. The customer service is horrible. If I could give negative stars I would. I ended up getting a sandwich somewhere else only because of the customer service in this place. If your not a customer they’ll treat you like your worthless and a bum. Crazy place.

Atmosphere: 1

Food: 1

Service: 1

This place is HORRIBLE. Guys RUN, they are bad all round, rude staff and manager. Salty food!!! Their food is poison.