Inklings Coffee and Tea
530 Main St, Pleasanton
(925) 399-6746
Recent Reviews
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Cool place, but way too understaffed on Dec-26. It’s not OK having to wait almost 30 minutes for a simple coffee
Excellent vibe and location, not good coffee though
Atmosphere: 5
Food: 2
Service: 4
My new favorite coffee shop! It's Tolkien themed!
Atmosphere: 5
Food: 5
Service: 5
After coming to Inklings about once a week for nearly a year, this was honestly shocking.
My friend and I were quietly working on our laptops on 12/18. We’ve done this many times before. Sometimes we order coffee or food, sometimes we don’t, and it has never been a problem.
Today, a server told us we needed to order something or leave because it was “getting busy.” Fine. We said we’d wrap up and maybe order something around noon. Then she came back again. Then a third time, and this time she skipped straight to: I'm gonna have to ask you to leave now.
Here’s the thing: the place was not that full. There were open seats the entire time. No line. No customers waiting for tables. And yet we were repeatedly interrupted and finally kicked out over a “policy” that is not posted anywhere, not on the door, not on the walls, nowhere.
This isn’t about having a policy. It’s about how suddenly and aggressively it was enforced, and how poorly management clearly trains staff to handle situations like this. If you don’t want people working in your café unless they’re actively ordering, that’s your right, but then be upfront about it. Post the rule. Communicate it clearly. Don’t single people out and escalate for no reason.
After a year of being regulars, this left a really bad taste. This is not how you treat customers, and it’s not how you run a welcoming business. I wish you the best of luck.
Atmosphere: 3
Food: 3
Service: 2
I really want to like this place. I love the Devout coffee and their drinks are very unique and interesting. However I typically wait 20 to 30 minutes for a latte. As for the food mediocre at best and super expensive. Any hot food will arrive cold in the center. As for customer service, it is very hit or miss. I have seen several interactions from the staff that are just rude. I really want to like this place but the prices, poor food quality, poor customer service and inability to que up drinks efficiently makes it not worth spending my time and money.
Got two breakfast sandwiches, do not waste your money. Barely any egg or microwaved bacon, just bread. The hot chocolate and latte were delicious but not hot, just warm. It had been a while since I’d been to Inklings, they used to have these incredible breakfast sandwiches but looks like they’ve downgraded. No need to return.
Atmosphere: 5
Food: 2
Service: 3
Pour over was perfect. Very low acidity and smooth taste.
Atmosphere: 5
Food: 5
Service: 5
Love my hot chocolate
Atmosphere: 5
Service: 5
Love this coffee place! They serve you coffee at the table (so the service is nice!). Perfectly brewed and the oat milk is delicious
Atmosphere: 5
Food: 5
Service: 5
Good Coffee, might have to wait a bit sometimes
Restaurantji Recommends
Really nice coffee and siting options. Nice neighborhood. The coffee shop has plenty of seats and wifi to work
Atmosphere: 5
Food: 5
Service: 5
A great experience. Saw this place had several positive reviews and wanted to visit. First of all their ambience is amazing. Good to sit and work or chat with friends. Their service is amicable and quick. Their coffee is amazing. I wanted to try their affogato but it was seasonal. For fall they had pumpkin spice latte. I tried their cordon and it was good. It was fresh and refreshing. Will definitely go back to try more of their seasonal and house speciality drinks.
Atmosphere: 4
Food: 4
Service: 4
Great ambience...Loved the coffee..Must for a repeat visit.
Atmosphere: 5
Food: 5
Service: 5
Not great. They messed up my order and didn’t really care. The place was also too full of people at every table staring at their laptops. Very little homage to the actual Inklings club in their decorations and space. Just all around mid vibes and poor service. I won’t go back. I think the actual Inklings members wouldn’t want to be in here.
Atmosphere: 3
Food: 2
Service: 2
All good!!!
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