Starbucks

5900 Owens Dr, Pleasanton
(925) 225-0683

Recent Reviews

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Dan

I ordered a regular black coffee at the counter and ended up waiting around 20 minutes before reminding the barista, who seemed to have overlooked my order. It wasn’t busy—just a few people in the store—so I’m not sure if my order got lost in the system or if they were prioritizing online orders. With no register anymore, it feels like Starbucks is pushing everyone to order online to cut costs, but that really detracts from the experience. Starbucks used to be about a welcoming and relaxed atmosphere, but that seems to be fading. At this point, I’d rather not pay a premium for a coffee that feels more like a transaction than an experience. Selling SBUX for now at least.

Atmosphere: 4

Food: 3

Service: 1

Carol L

We drove 20 miles to meet a friend. The doors were locked. We went to the drive through to see what the issue was. They very rudely told us they were too busy. There were four people inside. That was it. Don’t waste your time.

Atmosphere: 1

Service: 1

Clayton Bui

Hydrate !

Jim Martin

You don't need to say anything about

Atmosphere: 5

Food: 5

Service: 5

Kevin Hicks (Kicks)

Drive thru so slow here.

Rafael Trujillo

Couldn't get what I wanted machine was not working staff was very friendly

Luis Castro

Good,.

Atmosphere: 4

Food: 4

Service: 4

David Wasson

Great service and plenty of smiles. Always quality drinks

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon & Gruyère Egg Bites

yi zheng

Very slow. Waited half hour for a tall

Atmosphere: 3

Food: 3

Service: 1

Erich Winkler

Nice location. Clean, good service.

Atmosphere: 4

Food: 4

Service: 4

Lee Younha

This store is the worst. If you have any issues with your order, the staff are both unable and unwilling to resolve the problem.

Service: 1

Roxanne Lowery

I have never seen a Starbucks so behind in orders ever. We waited almost an hour just to get two drinks. The staff seems either overwhelmed or just very slow.

Atmosphere: 3

Food: 3

Service: 2

Alexandar Marinov

Never seen more stupid workers lol

Atmosphere: 1

Food: 1

Service: 1

Luis Estupinian

I like this store!

Atmosphere: 5

Food: 5

Service: 5

Fred Dean

Coffee is good, food is hit or miss, service pretty quick (it's a drive through). You'll always know what you're going to get.

Atmosphere: 1

Food: 4

Service: 4

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