Ordered on app for drive thru pick up there where about eight cars ahead of me and it took over a half hour to get to the speaker for someone to ask if had a mobile order. When I got my order the croissant I ordered warmed up was cold. I bead on my lunch hour and didn’t have time to wait. I also looked inside and saw an employee standing around doing nothing while the place was super busy.. I hope Starbucks improves their customer service.
Amir Afshari
It’s best Starbucks ever you can find in entire California all staffs are energetic and ready to help you and bring smile on your face, like me going there for writing or ordering my special drinks( mixed water with ice + Vanilla Syrup) the customer service is outstanding and they are very patient to serve you with great attitude and they very clean place to trust, to all : Dear Valerie, Litzy, Presley, Benjamin, Julie, Fedwa, Daisy thanks for your service
Atmosphere: 5
Service: 5
Kitt
Friednly, attentive and efficient baristas. After I placed my order, I headed over to the restroom, and vaguely heard one screaming some numbers. When I got to the restroom, fair enough, it needs code to unlocked. Only then I realized the barista was screaming out the code to ME when he saw me walking over. 😆
When came out, my choco protein cold brew is ready cold and formmie🥰
Atmosphere: 5
Food: 5
Service: 5
Yvonne Alexander
Mid day quiet, but all workers engaged in their routines and friendly.
Atmosphere: 4
Food: 4
Service: 5
sonny bimbo
very good
Atmosphere: 5
Food: 5
Service: 5
Bhavana Punjabi
This place is amazing for coffee and also to work!! Jordan here is my favorite. She’s also been my classmate in college! It’s nice to see her and get nice lattes ☕️
Atmosphere: 5
Food: 5
Service: 5
Martha Vineyard
It took too long.
Daniel Jasso
The joint is descent, clean, quiet, and comfortable. The service was quick and good. Except for the girl with green braids; very unfriendly. I asked her about the mobile order section and she responded with a annoyed face “yeah”.
arun gj
Good place to grab a coffee and spend some time
Angelica Marie Emilla Alejandra Angela Atkinson
This is not Starbucks fault! When I order arrived through doordash half of my drink was spilled from the driver I caught him on my ring door cam throwing the bag on the porch. It's safe to say just to order through the Starbucks app and pick it up or order in the store don't order through doordash because you're going to have to have a driver that does not handle your food and drink with care and courtesy.... 😐🙄🙄🙄😒
I’ve always liked this location. Good place to sit and meet people. But it’s never the fastest service here
Bert Hankins
Terrible service. I’ve been to Starbucks all over. Feel very unwelcomed at this location. Black female barista with red blush make up very rude multiple occasions for no reason. And wasn’t just to me but multiple people while I was there. Won’t be coming back to this location.
Vidura Stich
Great spot to stop before work!
aying chen
Disappointed by Store Policy and Supervisor’s Attitude
I’ve been a regular customer at this store since it’s conveniently located near my child’s school. Today, I experienced an upsetting situation when I was denied access to the restroom by the store’s supervisor.
I wasn’t feeling well due to stomach pain and didn’t order a coffee for myself. When I asked to use the restroom, I was told I needed to make a purchase first. I even offered to buy a sandwich later since I planned to stay until school pickup, but the supervisor firmly refused, insisting I had to buy something immediately.
What made the situation worse was the way she spoke to me—her tone and attitude felt dismissive and unkind, as if I didn’t belong there because I hadn’t made a purchase yet. It was disappointing and disheartening to be treated this way, especially as a loyal customer.
I hope the store reconsiders its approach to customer service and policies, as no one should feel unwelcome or embarrassed in a place they regularly support.
Also, remember to purchase something before using their bathroom.
Pablo N
Service can be better, poor management! staff doesn't respond well to customers! You have to wait to place an order. I was standing in the drive thru and no one was taking the order, no one was answering at all and I thought they weren't working. I had to park and go inside! It turns out the employees were very busy! and they simply IGNORED THE CUSTOMERS
Ordered on app for drive thru pick up there where about eight cars ahead of me and it took over a half hour to get to the speaker for someone to ask if had a mobile order. When I got my order the croissant I ordered warmed up was cold. I bead on my lunch hour and didn’t have time to wait. I also looked inside and saw an employee standing around doing nothing while the place was super busy.. I hope Starbucks improves their customer service.
It’s best Starbucks ever you can find in entire California all staffs are energetic and ready to help you and bring smile on your face, like me going there for writing or ordering my special drinks( mixed water with ice + Vanilla Syrup) the customer service is outstanding and they are very patient to serve you with great attitude and they very clean place to trust, to all : Dear Valerie, Litzy, Presley, Benjamin, Julie, Fedwa, Daisy thanks for your service
Atmosphere: 5
Service: 5
Friednly, attentive and efficient baristas. After I placed my order, I headed over to the restroom, and vaguely heard one screaming some numbers. When I got to the restroom, fair enough, it needs code to unlocked. Only then I realized the barista was screaming out the code to ME when he saw me walking over. 😆
When came out, my choco protein cold brew is ready cold and formmie🥰
Atmosphere: 5
Food: 5
Service: 5
Mid day quiet, but all workers engaged in their routines and friendly.
Atmosphere: 4
Food: 4
Service: 5
very good
Atmosphere: 5
Food: 5
Service: 5
This place is amazing for coffee and also to work!! Jordan here is my favorite. She’s also been my classmate in college! It’s nice to see her and get nice lattes ☕️
Atmosphere: 5
Food: 5
Service: 5
It took too long.
The joint is descent, clean, quiet, and comfortable. The service was quick and good. Except for the girl with green braids; very unfriendly. I asked her about the mobile order section and she responded with a annoyed face “yeah”.
Good place to grab a coffee and spend some time
This is not Starbucks fault!
When I order arrived through doordash half of my drink was spilled from the driver I caught him on my ring door cam throwing the bag on the porch. It's safe to say just to order through the Starbucks app and pick it up or order in the store don't order through doordash because you're going to have to have a driver that does not handle your food and drink with care and courtesy....
😐🙄🙄🙄😒
Restaurantji Recommends
I’ve always liked this location. Good place to sit and meet people. But it’s never the fastest service here
Terrible service. I’ve been to Starbucks all over. Feel very unwelcomed at this location. Black female barista with red blush make up very rude multiple occasions for no reason. And wasn’t just to me but multiple people while I was there. Won’t be coming back to this location.
Great spot to stop before work!
Disappointed by Store Policy and Supervisor’s Attitude
I’ve been a regular customer at this store since it’s conveniently located near my child’s school. Today, I experienced an upsetting situation when I was denied access to the restroom by the store’s supervisor.
I wasn’t feeling well due to stomach pain and didn’t order a coffee for myself. When I asked to use the restroom, I was told I needed to make a purchase first. I even offered to buy a sandwich later since I planned to stay until school pickup, but the supervisor firmly refused, insisting I had to buy something immediately.
What made the situation worse was the way she spoke to me—her tone and attitude felt dismissive and unkind, as if I didn’t belong there because I hadn’t made a purchase yet. It was disappointing and disheartening to be treated this way, especially as a loyal customer.
I hope the store reconsiders its approach to customer service and policies, as no one should feel unwelcome or embarrassed in a place they regularly support.
Also, remember to purchase something before using their bathroom.
Service can be better, poor management! staff doesn't respond well to customers! You have to wait to place an order. I was standing in the drive thru and no one was taking the order, no one was answering at all and I thought they weren't working. I had to park and go inside! It turns out the employees were very busy! and they simply IGNORED THE CUSTOMERS
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