Wingstop
4001 Santa Rita Rd, Pleasanton
(925) 800-3250
Recent Reviews
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Absolutely disgusting. The hickory BBQ wings and hot wings were incredibly salty. The fried cajun corn and fries were covered in salt and Tony's. you couldn't tell you were eating anything other than a saltlick. the corn in the picture showed full nibblers, but we got one nibbler cut into 5 pieces. $45 for my family to eat leftover pizza and tater tots.
Probably the worst food/takeaway I had in my life. We ordered and collected £50.25 order. Food was cold, fries were cold. Items not labelled. We also had a allegen requests but nothing was labelled. Worse of all they did it include my desert! So out of pocket for £6.75. Won’t be returning and want my money back! Message to all! Go and support an independent, they will take care of your food and ensure you get everything you paid for!
Every time I go here, I get charged for sauce on the side. The biggest rip off. No other wing place charges for sauce on the side. Need to fix that at the location I go to.
I ordered $40 worth of food online and it took about 1 hour to receive my order. I waited at Wingstop for 40-45 mins. All the chicken was lukewarm by the time I returned home and required microwaving. I don’t recommend ordering from here.
Atmosphere: 2
Food: 2
Service: 3
if you are bored, this is a great place to get to know people that is also waiting an hour for 5 chicken tenders
Atmosphere: 1
Food: 4
Service: 1
good late night food
Atmosphere: 5
Food: 5
Service: 5
I have yet to receive my food (after 30+ minutes) and I let the need to write this review prior to leaving the store. I have NEVER witnessed the level of disrespect in the workplace that the manager Jasmine exhibits towards staff, patrons, and DoorDash employees. Between belittling her staff member for their efficiency, yelling at a DoorDash driver when he asked about his order and using the time she claimed needed to be dedicated to “bagging fries faster” to instead call DoorDash and cancel his order after a simple request. When I approached her, asked for her name, and POLITELY reminded her that there is a kind way to speak with staff and customers, she basically told me that she wasn’t rude, call corporate, and to get lost. Rather than diffusing the situation, she decided to escalate it to an uncomfortable and confrontational level. I refrained from expressing my opinion on the wait time and tried to explain constructive criticism to an employee (Jasmine) who is either overworked or unqualified. I highly encourage anyone interested in purchasing food or intending to be employed by this location, to find anywhere else where customer service and hospitality is prioritized. ~ a professional who has 7+ years in management experience
Atmosphere: 1
Service: 1
Went in there Sunday around 7:30. The place was so dirty. The employees were talking so loud like it was party time. The wings your to exspensive for what you got. Will not go back.
If you like having your order screwed up every time then Wingstop 1388 is the store for you. Incompetence at every level. If you must have Wingstop store 1388, eat it there so they can hopefully correct it for you when they get it wrong. Seriously, get your wings from anywhere else and save yourself the frustration
Wingstop was great, I recommend it to everyone.
Food: 5
Service: 5
Restaurantji Recommends
I had to ask for a refund after waiting for almost an hour, when I ordered they said the wait time was around 20 minutes. The place was completely alone. The service was not the best. Would never come back there
Atmosphere: 1
Food: 1
Service: 1
it the one in belleville il for some reason they always be missing food or it dont be cooked,and they have no working phone number.
One of the main reasons I went to wing stop is the real French Fries, well now they are apparently frozen and while no terrible they are no very good, certainly a huge let down, see ya later!!!!
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Staff hundred percent rude specially black lady
Atmosphere: 1
Service: 1
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