Carl’s Jr.

1755 Indian Hill Blvd, Pomona
(909) 626-2122

Recent Reviews

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kevin alvarez

Worst customer service came in and apparently the gave my mobile order to someone else in the drive through and they didn't want to replace it

Atmosphere: 1

Service: 1

Michalia Caro

Poor experience with shift lead. Limited customer service. Not accepting mobile orders, and location does not honor mobile order coupons.

John Gutierrez

Worst customer service here, wont let you order more than one order so dont bother coming in the drive through with friends. Also wont honor their app coupons. The manager told me see later with a smirk.

Atmosphere: 1

Food: 1

Service: 1

Alexia Martinez

BEWARE !!!! So disappointed by the service I received today at Carl’s Jr. usually they never let me down and always do a good job with my orders today however disappointed beyond words. Placed an order through the drive-through and when I got home, I realized I was missing a burger. I went back for the remake and they insisted it was in the bag however, it wasn’t I wouldn’t drive back if I had the burger ! I had the burger remade, but whatever manager was there had thrown away the burger I had brought in to show that they only gave me that one when I told him I still needed the burger, he picked it up from wherever he threw it away and thought it was OK to hand it back to me. I had him remake that burger since I didn’t know where he had thrown it away and he still gave me attitude never coming back here again guess its time to just wait in line at In N Out .
P.s. please train your staff to check the bags before handing them out !!!!

Atmosphere: 1

Food: 1

Service: 1

R

Terrible service , 35 minutes in drive thru for 2 combos

Atmosphere: 1

Food: 1

Service: 1

Gelber Sandoval

Thanks for your service Sauda the delicious guacamole burger is amazing.

Atmosphere: 5

Food: 5

Service: 5

beau

Good service & clean establishment

Atmosphere: 5

Food: 5

Service: 5

Joe Saucedo

Great service, clean restaurant.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Western Bacon Cheeseburger

Antonio Olvera

Great food and really great service!

Kid-friendliness: Good variety for kids

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Western Bacon Cheeseburger

Delmy Calderon

I love that they give you your food fast.
Thaks Sayda for your service

Dietary restrictions: The food is soo good here

Atmosphere: 5

Food: 5

Service: 5

Crystal Gonzalez

The cashier was very polite and helpful

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 5 Piece - Hand-Breaded Chicken Tenders, Western Bacon Cheeseburger

Mike

Order received quickly and correct

Atmosphere: 5

Food: 5

Service: 5

Alma Sevilla

Restaurant was nice and clean staff was friendly

Kid-friendliness: Playground

Atmosphere: 5

Food: 5

Service: 5

Oscar Chavez

Gimme my cheescake!

Atmosphere: 5

Food: 5

Service: 5

Paul Rosales

I had a late night meal. They were the closest thing open after midnight. And I tried a new burger. It was really good.

Atmosphere: 2

Food: 4

Service: 4

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