Baskin-Robbins
13477 Poway Rd Suite 601, Poway
(858) 486-3131
Recent Reviews
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The people are nice, the ice cream is always good. The only problem is that they have had a broken speaker in the dining area for over a year, and it just plays pieces of songs and then crackel sounds and for some reason it is incredibly annoying. I thought they would have fixed it by now for the employees sake. We just take our ice cream outside.
Atmosphere: 1
Food: 5
Service: 5
There is a girl who speaks Spanish who is super friendly, nice and cute. When she realizes that I don't speak English, she doesn't hesitate to let me know that she spoke Spanish, thank you ??
Atmosphere: 5
Food: 5
Service: 5
The Owner of the shop was super Friendly Ice cream was awesome taste & inside was very clean will definitely recommend all my Friends & Family ?
Atmosphere: 5
Food: 5
Service: 5
Cherry Jubilee is fantastic! In the mood for Ice Cream???
Friendly and patient staff. So much more affordable than most surrounding ice cream shops. Cakes! Clean with outdoor tables. We'll be back
Ice cream...ice cream and more ice cream..
After the recent remodel of this location it has become a lot more presentable. They offer a wide variety of flavors just like any other location and is cleaned often. Great option for those in town.
Super friendly and very helpful staff
ordered 2 milkshakes, recieved one
Baskin-Robbins is a timeless ice cream shop. This location is nice because of the parking and outdoor seating. Every BR is about the same, and what sets them apart is the service. I don’t remember the guy’s name who helped me and my kids, but he was really nice and personable. People like him represent any store very well.
Restaurantji Recommends
After the recent remodel of this location it has become a lot more presentable. They offer a wide variety of flavors just like any other location and is cleaned often. Great option for those in town.
Not super impressed with service. Not friendly when I showed up with little kids. She said they were closed. Online said another hour. Refused to serve.
Ordered a ice cream birthday cake. My son went and picked it up at 10:00am. He proceeded to drive back home approx 15-20 mins away with his A/C on in the car. Needless to say the cake melted during the making process not the pick up and drive home process(as manager implied) . I could tell because I opened the box and touched the still hard and frozen ice cream. I also noticed one of the cookies was not in the proper place and side were smashed in. Called the store and spoke to a worker and she said she was sorry and would contact her manager. Manager called about ten minutes later and I explained what happened. Manager said that worker said cake was fine and nothing wrong when it was picked up. Not the case but explained again and manager understood. Said she would make it right by sending some freebie coupons to my address. Couple things to note, First-cake is not made in the store, it is made by an independent person( yeah really). Second-if you're a person in charge"manager" you should inspect all orders before customer picks them up. Third- when you say you will make it right with freebies dont lie and not follow through with your promise. Thats just bad business and wrong. Its been almost three weeks.
We're in a covid pandemic and none of the employees handling food and money were wearing gloves... Is that normal for this company??
Given she was the only one there, the server really hustled and did a great job. Not as many flavors as the good old days. Nice outdoor sitting area.
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