I ordered a bowl with double meat, but there was barely even a regular portion—mostly rice, hardly any protein. I also asked not to include fajita veggies, and they added them anyway. It felt like they just ignored the order details. Disappointing experience
Atmosphere: 4
Food: 1
Service: 1
Kat Passiflora
Always expect online orders to take 5-10 mins longer than whatever estimated time they give you. They seem perpetually understaffed.
Christopher Wilcox
Started my order and I asked for steak. Response was "we only have what we have." Why not start with what you are out of before starting? That's also not how you talk to a customer
Service: 1
Misteryong Kaalaman
Customer Service
Atmosphere: 1
Food: 3
Service: 1
Raphael Cipriano
This store is so neglected by management and it shows in the overall service, cleanliness and food freshness and availability! Such an embarrassment to the Chipotle brand! Get it together please, some of us loyal customers are disheartened by how poorly ran these stores are kept! If you’re looking for an area manager contact me and we can talk! Make Chipotle Great Again!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Bowl
C Bennett
Good restaurant for vegetarians.
Samantha Dowd
Normally this chipotle is nice but this time I ordered in the app and they took an extra 7 minutes. I also paid the extra $2.75 for guacamole and it was brown and tasted overripe. I just low key feel like my $17 bowl should be a little fresher.
Atmosphere: 4
Food: 2
Service: 1
Ethan Gaines
I frequent this Chipotle often and rarely ever have issues, but look at my photo... I asked for a side of Guacamole and they gave it to me, but they didn't put it in the container with my quesadilla. This means I paid more for less, and I would have rather liked to have had another side item in the empty space.
Another thing is.. why the hell can't I buy a quesadilla in the store? Why do I have to do it through the app? Doesn't make sense.
First world problems I know, but this is pretty lame.
Atmosphere: 5
Food: 5
Service: 2
Cole Lewis
Not the best location because they don't give big portions👎
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Quesadilla
cokadokes
Not the best location because they don't give big portions?
Great food. I would recommend a burrito bowl. They ask you what you want and can customize your order. After they ask you if you want chips and drinks.
Would recommend
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Three Tacos, Chips, Burrito Bowl, Tacos
Isaac J. Manjarres
This location never has plain white rice whenever I go. This problem is unique to this location; I've never had this issue at the Mira Mesa or Carmel Mtn location.
Then, If I get the cilantro lime white rice, it's always hard and undercooked and ruins the meal.
Today, the server put such a large quantity of beans, that the plate crumbled because of all the sauce/liquid in my car. Additionally, the barbacoa was extremely salty and just outright inedible.
He also tried to put lettuce that was mixed with rice and some other meat into my bowl, and then put it back. I don't understand how that's not a cross-contamination concern for vegetarians. He didn't even care when my wife asked him to not do that.
This location has been disappointing for years, and this was just the last straw.
Food: 1
Service: 1
DT Schmitz
I went to this location for my usual chicken salad bowl. The salad the server tried to give me was slimy and had moldy pieces. When I pointed it out to him, he couldn't seem to see what I clearly saw. He was young and not thst interested in customer engagement. This salad should probably been tossed out 3 to 5 days This store seems to have no problem serving unsafe food.
I ordered a bowl with double meat, but there was barely even a regular portion—mostly rice, hardly any protein. I also asked not to include fajita veggies, and they added them anyway. It felt like they just ignored the order details. Disappointing experience
Atmosphere: 4
Food: 1
Service: 1
Always expect online orders to take 5-10 mins longer than whatever estimated time they give you. They seem perpetually understaffed.
Started my order and I asked for steak. Response was "we only have what we have." Why not start with what you are out of before starting? That's also not how you talk to a customer
Service: 1
Customer Service
Atmosphere: 1
Food: 3
Service: 1
This store is so neglected by management and it shows in the overall service, cleanliness and food freshness and availability! Such an embarrassment to the Chipotle brand! Get it together please, some of us loyal customers are disheartened by how poorly ran these stores are kept! If you’re looking for an area manager contact me and we can talk! Make Chipotle Great Again!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Bowl
Good restaurant for vegetarians.
Normally this chipotle is nice but this time I ordered in the app and they took an extra 7 minutes. I also paid the extra $2.75 for guacamole and it was brown and tasted overripe. I just low key feel like my $17 bowl should be a little fresher.
Atmosphere: 4
Food: 2
Service: 1
I frequent this Chipotle often and rarely ever have issues, but look at my photo... I asked for a side of Guacamole and they gave it to me, but they didn't put it in the container with my quesadilla. This means I paid more for less, and I would have rather liked to have had another side item in the empty space.
Another thing is.. why the hell can't I buy a quesadilla in the store? Why do I have to do it through the app? Doesn't make sense.
First world problems I know, but this is pretty lame.
Atmosphere: 5
Food: 5
Service: 2
Not the best location because they don't give big portions👎
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Quesadilla
Not the best location because they don't give big portions?
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Quesadilla, Burrito Bowl
Restaurantji Recommends
All rich
Atmosphere: 5
Food: 5
Service: 5
Solid choice
Atmosphere: 4
Food: 4
Service: 4
Great food. I would recommend a burrito bowl. They ask you what you want and can customize your order. After they ask you if you want chips and drinks.
Would recommend
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Three Tacos, Chips, Burrito Bowl, Tacos
This location never has plain white rice whenever I go. This problem is unique to this location; I've never had this issue at the Mira Mesa or Carmel Mtn location.
Then, If I get the cilantro lime white rice, it's always hard and undercooked and ruins the meal.
Today, the server put such a large quantity of beans, that the plate crumbled because of all the sauce/liquid in my car. Additionally, the barbacoa was extremely salty and just outright inedible.
He also tried to put lettuce that was mixed with rice and some other meat into my bowl, and then put it back. I don't understand how that's not a cross-contamination concern for vegetarians. He didn't even care when my wife asked him to not do that.
This location has been disappointing for years, and this was just the last straw.
Food: 1
Service: 1
I went to this location for my usual chicken salad bowl. The salad the server tried to give me was slimy and had moldy pieces. When I pointed it out to him, he couldn't seem to see what I clearly saw. He was young and not thst interested in customer engagement. This salad should probably been tossed out 3 to 5 days This store seems to have no problem serving unsafe food.
Atmosphere: 4
Food: 1
Service: 2
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