Service isn’t always great here but today was terrible. No waters when we asked for waters. Long lapses in service, so much the manager eventually filled in. One order was made incorrect, another identical order was still on the way out so the server went to the chefs to correct it. It came out wrong again. Miso soups never came out. When we were finished with our meal we said don’t worry about the soups. The server said something about the soups being too salty so they didn’t bring them. She said they would be taken off the bill. Of course the bill the bill came out with miso soups on it. At the end the manager did come over to apologize for the issues and said ask for him next time for a discount or something. Manager apparently has no clue he should have offered the discount on the current bill. We won’t be back to get the discount so maybe he suspected that and was trying to coax us back. Bad management tactics. Bad restaurant.
Atmosphere: 3
Food: 3
Service: 1
Debbie Quevedo
We were seated by a friendly waitress who allowed us to move tables due to overly bright lighting at the first table. But our experience went downhill fast from there. The food was delivered by a stone faced man who looked as if he hated being there. The food was average, the chicken teriyaki was undercooked, the salad was a mess, no wasabi given though we ordered sushi, the seaweed around our sushi roll was tough, no refills on our green tea, no follow up to see if we needed anything. Lousy service. The music too loud & the lighting harsh. Very disappointed as we were visiting from out of town & we were hungry. Won't come here again.
Atmosphere: 2
Food: 2
Service: 1
Russell Hays
Oishi.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: G06 BBQ Short Rib Bento
oceanside 128
Honestly some of the best sushi I have ever had. The Toro roll was amazing and stacked with tuna belly. I ordered a "chef's choice" and he made me an incredible special roll in the photo. This place was absolutely amazing!
Atmosphere: 5
Food: 5
Service: 5
Kim Arras
My favorite sushi place ❤️❤️❤️❤️
Chris Castberg
Amazing sushi and a wonderful time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roll
Scott Hall
The veggie Gyoza is fantastic and rolls are a great variety and very tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Havana Roll, Charger Roll, k03 Casanova Roll, Roll
Masamichi Ujiie
We had to wait 45 min to get our food…garlic edamame was good, the Tuna used for sushi rolls were of very poor quality (old)…I do not recommend this place and will never come here again.
The lunch combos are amazing! So much food for $14-$16.
Neil Switzer
If you haven't dined here... You're missing out! Kai has amazing food with a great atmosphere and great team! Owner is extremely nice and attentive. 10 out 10 hands down!
Excellent selection of fish, the sushi samplers are of very good quality and reasonable
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sashimi Combo, Sushi Combo
gil amaya
One of the best places for sushi I have been to , delicious and fresh . Definitely coming back for more !
Atmosphere: 5
Food: 5
Service: 5
Kangaroo Reviews
Kai Sushi is more than just a restaurant; it’s an experience, and it made our date night absolutely unforgettable! From the moment we walked in, the ambiance set the perfect mood—intimate, inviting, and stylish. The staff’s warm welcome and genuine smiles made us feel at home.Our date night was elevated by the extraordinary sushi creations Kai has to offer. Every bite was a burst of flavor, showcasing the chef’s culinary artistry and dedication to freshness. The extensive menu impressed us, offering a delightful range from classic rolls to innovative specials. Each dish was not only delicious but also beautifully presented.The attentive service added an extra layer of charm to our evening. The staff went above and beyond to ensure our date night was nothing short of perfect.This will become a regular date night spot for us at Kai Sushi. If you’re looking for a place to create special memories, whether it’s a date night or any occasion, Kai Sushi in Poway is the place to be. Trust me, you won’t be disappointed! I recommend the House special andSunshine roll.
Service isn’t always great here but today was terrible. No waters when we asked for waters. Long lapses in service, so much the manager eventually filled in. One order was made incorrect, another identical order was still on the way out so the server went to the chefs to correct it. It came out wrong again. Miso soups never came out. When we were finished with our meal we said don’t worry about the soups. The server said something about the soups being too salty so they didn’t bring them. She said they would be taken off the bill. Of course the bill the bill came out with miso soups on it. At the end the manager did come over to apologize for the issues and said ask for him next time for a discount or something. Manager apparently has no clue he should have offered the discount on the current bill. We won’t be back to get the discount so maybe he suspected that and was trying to coax us back. Bad management tactics. Bad restaurant.
Atmosphere: 3
Food: 3
Service: 1
We were seated by a friendly waitress who allowed us to move tables due to overly bright lighting at the first table. But our experience went downhill fast from there. The food was delivered by a stone faced man who looked as if he hated being there. The food was average, the chicken teriyaki was undercooked, the salad was a mess, no wasabi given though we ordered sushi, the seaweed around our sushi roll was tough, no refills on our green tea, no follow up to see if we needed anything. Lousy service. The music too loud & the lighting harsh. Very disappointed as we were visiting from out of town & we were hungry. Won't come here again.
Atmosphere: 2
Food: 2
Service: 1
Oishi.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: G06 BBQ Short Rib Bento
Honestly some of the best sushi I have ever had. The Toro roll was amazing and stacked with tuna belly. I ordered a "chef's choice" and he made me an incredible special roll in the photo. This place was absolutely amazing!
Atmosphere: 5
Food: 5
Service: 5
My favorite sushi place ❤️❤️❤️❤️
Amazing sushi and a wonderful time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roll
The veggie Gyoza is fantastic and rolls are a great variety and very tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Havana Roll, Charger Roll, k03 Casanova Roll, Roll
We had to wait 45 min to get our food…garlic edamame was good, the Tuna used for sushi rolls were of very poor quality (old)…I do not recommend this place and will never come here again.
Atmosphere: 3
Food: 2
Service: 1
If you like gas station sushi this is your
Atmosphere: 1
Food: 1
Service: 1
Good place!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The lunch combos are amazing! So much food for $14-$16.
If you haven't dined here... You're missing out! Kai has amazing food with a great atmosphere and great team! Owner is extremely nice and attentive. 10 out 10 hands down!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: S03 Garlic Edamame, Soft Shell Crab Hand Roll, S18 Seaweed Salad, E10 Miso Soup, Lemon Rolls, J01 Chicken Teriyaki, Seafood, Tuna, Sashimi Combo, k06 Dynamite Roll, Ramen, 30 pcs Nigiri, Sushi Combo, Charger Roll, C12 California Roll
Excellent selection of fish, the sushi samplers are of very good quality and reasonable
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sashimi Combo, Sushi Combo
One of the best places for sushi I have been to , delicious and fresh . Definitely coming back for more !
Atmosphere: 5
Food: 5
Service: 5
Kai Sushi is more than just a restaurant; it’s an experience, and it made our date night absolutely unforgettable! From the moment we walked in, the ambiance set the perfect mood—intimate, inviting, and stylish. The staff’s warm welcome and genuine smiles made us feel at home.Our date night was elevated by the extraordinary sushi creations Kai has to offer. Every bite was a burst of flavor, showcasing the chef’s culinary artistry and dedication to freshness. The extensive menu impressed us, offering a delightful range from classic rolls to innovative specials. Each dish was not only delicious but also beautifully presented.The attentive service added an extra layer of charm to our evening. The staff went above and beyond to ensure our date night was nothing short of perfect.This will become a regular date night spot for us at Kai Sushi. If you’re looking for a place to create special memories, whether it’s a date night or any occasion, Kai Sushi in Poway is the place to be. Trust me, you won’t be disappointed! I recommend the House special andSunshine roll.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: S
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