If I could give ZERO stars I would! Worst customer service. Very rude to customers and employee. Not just rude to me but to other customers that walked it.
Atmosphere: 1
Food: 1
Service: 1
Calix_4u
Its either meal of the day or sub of the day promotion and decided to do the 7.99 meal. I guess since its California its a dollar more than other states which is still not bad. The gentleman who helped me out was nice and made me a good looking sandwich! Will be coming back to this location forsure
Atmosphere: 5
Food: 5
Service: 5
Blake Daniels
It would be nice if your guys’ phone actually worked so I could contact you about an issue
Service: 1
Emran
Food is good, but the Big sign outside says there’s a sale for a 6 inch for $5. But once you go in and ask for that and it’s already made, they ask for $9 stating the deal stated outside the window isn’t valid anymore. You could’ve said that before we made the sandwich. What a great marketing strategy. Get people to come in for the sale then tell them it’s not valid once the food is ready
Atmosphere: 3
Food: 4
Service: 1
Mylene Mason
This is my second time coming to this subway, and this is the last time. I thought I’d give it another chance after they messed up my order the first time, but it was a whole different person and they still messed up my order. You hire employees that can’t read? I DO NOT RECOMMEND GOING TO THE POWAY LOCATION.
Atmosphere: 1
Food: 1
Service: 1
Natalie
My sandwich was put together just how I want it. Server was friendly and patient with me when I was taking awhile to pick and choose the vegetables and sauces. Plenty of parking and the place is clean!
Atmosphere: 5
Food: 5
Service: 5
Jennifer Cardenas
Bella has excellent customer service! Very friendly and welcoming! She even made my sandwhich the way I asked without giving me grief... I appreciate that! :)
Atmosphere: 5
Food: 5
Service: 5
Mandy Prazak
It was a DoorDash order and I ended up with the wrong sandwich. I called and was immediately apologized to and was offered a fair solution. I don’t live near there but because of how they handled their mistake I’d go back. Full stars for the staff being kind to me and working with me.
Atmosphere: 5
Food: 5
Service: 5
Ramit Chauhan
This is a shout out to the lady who made the footlongs today. We have been having footlong for years and have never seen anyone making the footlong so nicely and neatly. She is a true professional and loved the way she performed each step while making the footlong. The corporate should bring her as a trainer for other locations.
Atmosphere: 5
Food: 5
Service: 5
Janice Bloom
Always good food always good customer service each and every time I go in there. Love this subway.
Subway is usually great, however this location's quality is below the usual standard. Also they were out of certain toppings on one or more occasions.
Atmosphere: 3
Food: 3
Service: 3
amanda cueva
They rush for no reason even when there’s no line smh ??♀️
Caroline Kelly
I went to subway yesterday & got the tuna & cheese foot long. Austin made my sandwich perfect. He used the right amount of topics and he was so kind. Thank you Austin for making my experience at Subway in Poway so great!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Tuna
Siddharth Gupta
I came there to grab a sandwich on 1/6 and even though i was there at 8:30 and store was suppose to open till 9. I was told that they are closed
May they hired a staff who is not given a proper rating
Food: 4
Service: 1
Guppi G
I came there to grab a sandwich on 1/6 and even though i was there at 8:30 and store was suppose to open till 9. I was told that they are closedMay they hired a staff who is not given a proper rating
If I could give ZERO stars I would! Worst customer service. Very rude to customers and employee. Not just rude to me but to other customers that walked it.
Atmosphere: 1
Food: 1
Service: 1
Its either meal of the day or sub of the day promotion and decided to do the 7.99 meal. I guess since its California its a dollar more than other states which is still not bad. The gentleman who helped me out was nice and made me a good looking sandwich! Will be coming back to this location forsure
Atmosphere: 5
Food: 5
Service: 5
It would be nice if your guys’ phone actually worked so I could contact you about an issue
Service: 1
Food is good, but the Big sign outside says there’s a sale for a 6 inch for $5. But once you go in and ask for that and it’s already made, they ask for $9 stating the deal stated outside the window isn’t valid anymore. You could’ve said that before we made the sandwich. What a great marketing strategy. Get people to come in for the sale then tell them it’s not valid once the food is ready
Atmosphere: 3
Food: 4
Service: 1
This is my second time coming to this subway, and this is the last time. I thought I’d give it another chance after they messed up my order the first time, but it was a whole different person and they still messed up my order. You hire employees that can’t read? I DO NOT RECOMMEND GOING TO THE POWAY LOCATION.
Atmosphere: 1
Food: 1
Service: 1
My sandwich was put together just how I want it. Server was friendly and patient with me when I was taking awhile to pick and choose the vegetables and sauces. Plenty of parking and the place is clean!
Atmosphere: 5
Food: 5
Service: 5
Bella has excellent customer service! Very friendly and welcoming! She even made my sandwhich the way I asked without giving me grief... I appreciate that! :)
Atmosphere: 5
Food: 5
Service: 5
It was a DoorDash order and I ended up with the wrong sandwich. I called and was immediately apologized to and was offered a fair solution. I don’t live near there but because of how they handled their mistake I’d go back. Full stars for the staff being kind to me and working with me.
Atmosphere: 5
Food: 5
Service: 5
This is a shout out to the lady who made the footlongs today. We have been having footlong for years and have never seen anyone making the footlong so nicely and neatly. She is a true professional and loved the way she performed each step while making the footlong. The corporate should bring her as a trainer for other locations.
Atmosphere: 5
Food: 5
Service: 5
Always good food always good customer service each and every time I go in there. Love this subway.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Subway is usually great, however this location's quality is below the usual standard. Also they were out of certain toppings on one or more occasions.
Atmosphere: 3
Food: 3
Service: 3
They rush for no reason even when there’s no line smh ??♀️
I went to subway yesterday & got the tuna & cheese foot long. Austin made my sandwich perfect. He used the right amount of topics and he was so kind. Thank you Austin for making my experience at Subway in Poway so great!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Tuna
I came there to grab a sandwich on 1/6 and even though i was there at 8:30 and store was suppose to open till 9. I was told that they are closed
May they hired a staff who is not given a proper rating
Food: 4
Service: 1
I came there to grab a sandwich on 1/6 and even though i was there at 8:30 and store was suppose to open till 9. I was told that they are closedMay they hired a staff who is not given a proper rating
Food: 4
Service: 1
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