Lobby Bar And Terrace

From start to finish, our visit to Lobby bar was exceptional. The atmosphere was warm and inviting, the food and cocktails were absolutely delicious, and every detail felt thoughtfully curated.
What truly made the experience stand out was our incredible waitress, Mariah. She was attentive, kind, and incredibly knowledgeable about the menu. Her timing was perfect, her recommendations were spot-on, and she made us feel genuinely welcomed throughout the meal.
Between the top-notch service and the fantastic food and cocktails this is easily one of the best dining experiences we've had. We’ll definitely be back.

Absolutely the best. Susie and Max are the best

My friends and I had the best service we've ever experienced at the Lobby Bar this past weekend. Our server Marlene was genuine, warm and had us in stitches the whole time. She also knows her cocktails! We've been coming for several years but this was the best time. Can't wait to come back this summer. Thank you, Marlene!

Vegetarian options: Very few vegetarian options. The food was not that good in taste and flavor. Drinks were excellent. The service was extremely poor .

Atmosphere: 4

Food: 2

Service: 1

Went to the lobby bar for a book club Christmas party. It was so cute and festive. Loved the gingerbread lounge. The drinks and sweets were absolutely incredible. Really puts you in the holiday spirit. My favorite drink was the oh ginger snap!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Margherita Pizza with Your Choice of Toppings, Chips and Guacamole, Chef's Meats and Cheese Boara, Crispy Lemon Pepper Calamari

I never thought I’d leave a review like this, especially for a five-star resort. My family, including two young kids, our spouses, and a friend, went to Terranea to enjoy a relaxing evening with drinks at the lobby bar. What we experienced instead was a series of rude and humiliating encounters with the staff that left us feeling deeply disappointed and, frankly, unwelcome.

It started with our waitress repeatedly asking if we had taken her lighter. Despite our polite responses, she kept insisting, even questioning my friend—who is a surgeon—as though he would steal something so trivial. When he asked to speak with a manager, we assumed there would be some understanding or at least a professional response. But the manager’s only response was to warn us that if we had any further interactions, we’d be removed from the property.

Then, two senior security personnel showed up and told us we would receive no service. When we voiced our concern about being treated unfairly, they warned us that if we even mentioned “racism” again, we would be removed from the resort. This happened right in front of our children and other guests, making us feel embarrassed and singled out.

We were treated with such rudeness and lack of respect that it was hard to believe we were in a five-star resort. It wasn’t just about the accusation over a lighter; it was the dismissive, discriminatory way we were spoken to and the complete lack of accountability from the staff. We even captured part of the incident on video, as it was truly shocking.

Terranea, if this is how you treat your guests, especially those who come with families and expect a welcoming environment, it’s time to re-evaluate your commitment to hospitality. We left feeling humiliated rather than relaxed, and I would caution anyone expecting respectful treatment to think twice before visiting.

Food: 1

Service: 1

Stopped in the bar for drinks ..they didn't have the correct ingredients to make Irish coffee
So they gave us black coffee with whiskey in it. Plus it was in a cocktail glass. $20.00 each.
They made no effort to correct the drinks...

I agree with the other post in regards to some of the staff being rude and discriminating. I live in RPV, and I've been here for 10 years. I own multiple properties, and I used to always bring my friends and family to Tarranea when they came into town. I was never questioned about my service animal until recently. The waitress, (with the blonde hair), rudely asked me if my dog was a service animal, and told me that "this is a restaurant, and he needs to be on the floor instead of your lap, and technically we don't allow animals here!!" I knew that her statement was false because I've seen other people bring their dogs to Tarranea's balcony, and not get questioned. I also called before hand to clarify bringing my service animal, and I was told that "it wouldn't be a problem because everyone brings their dogs." I sat in the restaurant for one hour and had to ask another waitress for hot tea. She told me that she would get my server, which took another 45 min!! I felt really bad and uncomfortable being treated with such disrespect, luckily the manager helped me, and was very commiserating. I don't know why they insist on hiring such rude and unprofessional people at Tarranea
and they should do something to change it. My suggestion perhaps, would be to include a customer service class in regards to diversity, professionalism, and sensitivity. So this type of callous behavior won't happen to others.

Atmosphere: 1

Food: 1

Service: 1

The service staffs are very rude and discriminating, this was even quoted by one of their own staffs. Only certain people are allowed to bring their dogs and they modify the rule according to their needs and my support dog was not allowed even at the patio. I have seen many a times people bring their pets (not support or service dogs).

Food: 1

Service: 1

Quiet place to sit for some time while you wait for something good to happen.

We lucked out and came on the last Saturday of the month when the dueling pianos duke it out vocally and musically and they delivered for us and our kids. They played crowd favorites and kid favorites. Not a lot of places you can hear Sweet Caroline followed by Peaches from Super Mario Brothers. The service was great too. They accommodated cocktails and charcuterie for the the adults and milk and cookies for the kids with ease.

Atmosphere: 5

Food: 5

Service: 5

Terrible service. Asked if we needed menus, promptly forgot about us. We had to flag down a waitress and ask again, and it took them close to half an hour to get us the menus. After that they never returned to take our orders. We were waiting for close to an hour after we got the menus. Ended up leaving after that.

Atmosphere: 5

Food: 1

Service: 1

Best New Year Celebration! The room has lost some room, due to bar and toy train setup, which should be put in lobby hall so not to take up room in the lounge area, and to accommodate more people with small tables and chairs.

Atmosphere: 5

Food: 5

Service: 5

The service is fantastic!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Modelo Especial

Live up the street from here, and I love this place. Great crowd awesome entertainment and even better drinks. I love that they give vegan opinions that are actually great in tastes. It's always a win to drop in with friends.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips and Guacamole, Munk Fruit Sliders