Pros: Food is fresh & tastes good. Fun seasonal drink choices. Cons: Chicken patty portion sizes are tiny while prices continue to increase.
Atmosphere: 5
Food: 3
Service: 5
Jesse Smith
Final Review: 2/10 - Worst Chick-fil-A I've been to.
I'm originally from Georgia, where Chick-fil-As high standards are well known. I understand that locations are franchised, but they still represent your brand, and unfortunately, this particular location has consistently fallen short.
I have given grace multiple times, but after repeated negative experiences, I can no longer dismiss them as isolated incidents. Here are the issues Ive encountered:
1. Delivery Order: Ordered a grilled chicken sandwich without cheese due to a dairy allergy. It arrived with cheese melted onto the sandwich, making it inedible.
2. Drive-Thru: Ordered the same sandwich without cheese. Not only did it arrive with cheese, but the chicken itself was missing.
3. In-Store Visit: Upon entering, the restaurant had an overwhelming odor akin to "dog poop," making it impossible to stay.
4. Another In-Store Visit: Ordered a Key Lime Lemonade this week with no line ahead of me. After waiting 10 minutes with multiple employees walking by and ignoring me, I left without my order.
With everything my family is going through right now, dining out is a rare treat, and Chick-fil-A has always held a special place for us. However, this location fails to meet even basic fast-food standards.
I have previously submitted a complaint about the missing chicken issue but never received a response and they have made it clear through their actions (or lack thereof) that they couldn't care less.
The new location by costco might be better, time will tell, but this Chick-fil-A is officially on my "Don't go here" list and I'd advise others to do the same.
Atmosphere: 1
Food: 1
Service: 1
Danna Porter
It was good not great
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Sandwich, Nuggets
Pedro Rico
Chicken time for kids
Atmosphere: 3
Food: 2
Service: 3
Michael Mills
Well, not to rain on anyone parade! But for $21.00 eating here is a disappointment the spicy chicken sandwich was from what can tell was microwaved and than the cheese was added because there is no way that that chicken was dipped in batter and cooked and than the cheese was put on, because the cheese was cold! And the is no kind of spread put on the sandwich. So the sandwich was just ok! The fries just ok! And I got some chicken nuggets for my furry passenger, and they are like half the size of Mc Dees. I won’t go here again. You can get more food at In and Out for a lot less money.
Atmosphere: 2
Food: 3
Service: 3
Robin MacKell
I've only been to a Chick-fil-A a couple times, this was the first time in Redding. Service was great, food was just ok. We only got one meal, a side and a couple of drinks...$40 bucks. A little too spendy for mediocre. Not for me.
Food is good, but you don't get a lot for your money
Atmosphere: 4
Food: 4
Service: 4
Phillip Lucas
Chicken sandwich a small piece of chicken two pieces of sliced pickles at the bottom of the bag no mayonnaise are nothing just two buns thrown together the fries where not cooked all the way .
Atmosphere: 1
Food: 1
Service: 3
Don Dawes
Food used to be good. High price hikes and smaller portions. The quality has gone way down.
Disappointed. Ordered chicken noodles soup. Took my payment. But out of soup. Up to 3 days for refund. 😡
Food: 1
Service: 1
Martha Winter
Just a little to loud for me
Atmosphere: 3
Food: 4
Service: 4
Cody S
Used the online ordering and it went seamlessly. We dropped in the drive thru and they accommodated us and nailed the order. Lots of picky eaters and they all enjoyed!
Pros:
Food is fresh & tastes good. Fun seasonal drink choices.
Cons:
Chicken patty portion sizes are tiny while prices continue to increase.
Atmosphere: 5
Food: 3
Service: 5
Final Review:
2/10 - Worst Chick-fil-A I've been to.
I'm originally from Georgia, where Chick-fil-As high standards are well known. I understand that locations are franchised, but they still represent your brand, and unfortunately, this particular location has consistently fallen short.
I have given grace multiple times, but after repeated negative experiences, I can no longer dismiss them as isolated incidents. Here are the issues Ive encountered:
1. Delivery Order: Ordered a grilled chicken sandwich without cheese due to a dairy allergy. It arrived with cheese melted onto the sandwich, making it inedible.
2. Drive-Thru: Ordered the same sandwich without cheese. Not only did it arrive with cheese, but the chicken itself was missing.
3. In-Store Visit: Upon entering, the restaurant had an overwhelming odor akin to "dog poop," making it impossible to stay.
4. Another In-Store Visit: Ordered a Key Lime Lemonade this week with no line ahead of me. After waiting 10 minutes with multiple employees walking by and ignoring me, I left without my order.
With everything my family is going through right now, dining out is a rare treat, and Chick-fil-A has always held a special place for us. However, this location fails to meet even basic fast-food standards.
I have previously submitted a complaint about the missing chicken issue but never received a response and they have made it clear through their actions (or lack thereof) that they couldn't care less.
The new location by costco might be better, time will tell, but this Chick-fil-A is officially on my "Don't go here" list and I'd advise others to do the same.
Atmosphere: 1
Food: 1
Service: 1
It was good not great
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Sandwich, Nuggets
Chicken time for kids
Atmosphere: 3
Food: 2
Service: 3
Well, not to rain on anyone parade! But for $21.00 eating here is a disappointment the spicy chicken sandwich was from what can tell was microwaved and than the cheese was added because there is no way that that chicken was dipped in batter and cooked and than the cheese was put on, because the cheese was cold! And the is no kind of spread put on the sandwich. So the sandwich was just ok! The fries just ok! And I got some chicken nuggets for my furry passenger, and they are like half the size of Mc Dees. I won’t go here again. You can get more food at In and Out for a lot less money.
Atmosphere: 2
Food: 3
Service: 3
I've only been to a Chick-fil-A a couple times, this was the first time in Redding. Service was great, food was just ok. We only got one meal, a side and a couple of drinks...$40 bucks. A little too spendy for mediocre. Not for me.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Sandwich, 3 Piece Chicken Tenders
Didnt like it
Atmosphere: 2
Food: 4
Service: 2
Food is good, but you don't get a lot for your money
Atmosphere: 4
Food: 4
Service: 4
Chicken sandwich a small piece of chicken two pieces of sliced pickles at the bottom of the bag no mayonnaise are nothing just two buns thrown together the fries where not cooked all the way .
Atmosphere: 1
Food: 1
Service: 3
Food used to be good. High price hikes and smaller portions. The quality has gone way down.
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Sandwich
Restaurantji Recommends
Disappointed.
Ordered chicken noodles soup.
Took my payment. But out of soup.
Up to 3 days for refund. 😡
Food: 1
Service: 1
Just a little to loud for me
Atmosphere: 3
Food: 4
Service: 4
Used the online ordering and it went seamlessly. We dropped in the drive thru and they accommodated us and nailed the order. Lots of picky eaters and they all enjoyed!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Chick-Fil-A Waffle Potato Fries, Nuggets, Grilled Chicken
The place was very busy, but they were still fast and everything was correct and tasted amazing as it always does.
Atmosphere: 5
Food: 5
Service: 5
Love their menu, and even if there's a line in the drive through, it moves quickly and efficiently.
Atmosphere: 4
Food: 5
Service: 5
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