El Pollo Loco

Name: El Pollo Loco
Address: 1210 W Colton Ave, Redlands, California, 92374, US
Telephone: (909) 335-2232
Price range: $
Rating: 3.8

$ • Mexican, Fast Food, Chicken Shop

Hours:
1210 W Colton Ave, Redlands
(909) 335-2232

Menu Order Online

About El Pollo Loco

El Pollo Loco is a restaurant that offers great food and exceptional service. Customers praise the staff, particularly Anthony and Brenda, for their friendliness, efficiency, and ability to turn a bad day around. The food is consistently delicious, and customers appreciate the personal touch the staff provides. Many customers express their loyalty to the restaurant and hope the high-quality service continues. Recently, a staff member who took orders and handed out coupons was praised for her outstanding customer service, setting a high standard for employees. Inside, the restaurant is cool and comfortable, making it a nice place to dine, especially on hot days. The staff is friendly and helpful, creating a welcoming atmosphere. Though they have a new customer order kiosk and are training customers to use it, the service remains positive. The food, including items like chicken quesadilla with avocado, is good, with some variation in sauces. Parking is adequate, and despite some busy times and limited help, the overall experience is enjoyable, making many customers eager to return.