Had a wonderful breakfast crepe. Good service, even better food.
Jonathan Medina
Excellent place! Highly recommended. Carol is the best.
Atmosphere: 5
Food: 5
Service: 5
Victoria Morgan
Went to Stacks last weekend and came home and was violently ill. Yesterday my parents went and my mother was served a crab crepe after ordering a veggie crepe. SHE IS HIGHLY ALLERGIC TO CRAB. If someone orders something, it is not our responsibility to check the food to make sure it’s what we ordered. Half sincere apology was given by wait staff followed by 30 minute wait for new veggie crepe. No manager acknowledgement. Poor service all around. And, THEY TRIED TO CHARGE MY PARENTS FOR THE INCORRECT CREPE AND VEGGIE CREPE. Looks like more training is necessary on how not to potentially kill patrons. 2 bad experiences in a row. Never going back.Dietary restrictions: Many restaurants ask if there are any allergies at the table. Stacks should implement this training immediately.
Atmosphere: 3
Food: 1
Service: 1
Richard Morgan
My wife and I had lunch at Stacks Redwood City today. My wife ordered a garden crepe. When her order finally arrived, after twenty five minutes, she took a bite into what turned out to be a crab crepe. As she is deathly allergic to all shellfish, we asked the waitress to take it back and send out the correct dish. The waitress said that she got the order wrong and would have it redone. Forty minutes later, the correct dish arrived. I had already finished my lunch but waited while she ate hers. The waitress never came back with our bill and the hostess finally came by and asked if there was something we needed. She came back with the check only to find that they were charging me for a more expensive crab crepe.Although the bill was adjusted, all we got was a meek sorry and sent us on our way. I didn’t want to make a scene in the restaurant and I can’t find any way to contact the manager. This is my only way to vent my frustration and disappointment. We have come here several times but never had such a bad experience.THIS will be our last visit,C. Morgan
Atmosphere: 3
Food: 2
Service: 1
Heather Morgan
Very disappointed in customer service. Ordered a veggie crepe, waitress handed me a meal and said it was a veggie crepe, 2 bites in I discovered it was a crab crepe and I’m deathly allergic to crab. I handled my allergy issue but it took over 30 minutes to get a replacement. I feel my meal should have been comped or At least discounted. No. When the bill finally came it was not correct either
Atmosphere: 3
Food: 3
Service: 1
Sandee Jennings
We had breakfast and everything was great!!
Atmosphere: 5
Food: 5
Service: 5
Rick DaCruz
Great service and great food!
Atmosphere: 4
Food: 5
Service: 5
Benny Carlsson
Good breakfast place.Very large portions and how much coffee to drink for breakfast.
Atmosphere: 4
Food: 5
Service: 4
Irene Bender
Out walking dog and came by stacks. Sat outside for lite breakfast. Food was delicious and they were so nice giving my elder dog a cup of water. Highly recommend
The serving staff are great. Hash was cold, they replaced it, it was still cold. I ordered over medium eggs, the whites were liquid. Coffee is charged automatically at 4.00$!Was my last time here!
Great food.... especially Carnitas
Atmosphere: 4
Food: 5
Service: 5
Had a wonderful breakfast crepe. Good service, even better food.
Excellent place! Highly recommended. Carol is the best.
Atmosphere: 5
Food: 5
Service: 5
Went to Stacks last weekend and came home and was violently ill. Yesterday my parents went and my mother was served a crab crepe after ordering a veggie crepe. SHE IS HIGHLY ALLERGIC TO CRAB. If someone orders something, it is not our responsibility to check the food to make sure it’s what we ordered. Half sincere apology was given by wait staff followed by 30 minute wait for new veggie crepe. No manager acknowledgement. Poor service all around. And, THEY TRIED TO CHARGE MY PARENTS FOR THE INCORRECT CREPE AND VEGGIE CREPE. Looks like more training is necessary on how not to potentially kill patrons. 2 bad experiences in a row. Never going back.Dietary restrictions: Many restaurants ask if there are any allergies at the table. Stacks should implement this training immediately.
Atmosphere: 3
Food: 1
Service: 1
My wife and I had lunch at Stacks Redwood City today. My wife ordered a garden crepe. When her order finally arrived, after twenty five minutes, she took a bite into what turned out to be a crab crepe. As she is deathly allergic to all shellfish, we asked the waitress to take it back and send out the correct dish. The waitress said that she got the order wrong and would have it redone. Forty minutes later, the correct dish arrived. I had already finished my lunch but waited while she ate hers. The waitress never came back with our bill and the hostess finally came by and asked if there was something we needed. She came back with the check only to find that they were charging me for a more expensive crab crepe.Although the bill was adjusted, all we got was a meek sorry and sent us on our way. I didn’t want to make a scene in the restaurant and I can’t find any way to contact the manager. This is my only way to vent my frustration and disappointment. We have come here several times but never had such a bad experience.THIS will be our last visit,C. Morgan
Atmosphere: 3
Food: 2
Service: 1
Very disappointed in customer service. Ordered a veggie crepe, waitress handed me a meal and said it was a veggie crepe, 2 bites in I discovered it was a crab crepe and I’m deathly allergic to crab. I handled my allergy issue but it took over 30 minutes to get a replacement. I feel my meal should have been comped or At least discounted. No. When the bill finally came it was not correct either
Atmosphere: 3
Food: 3
Service: 1
We had breakfast and everything was great!!
Atmosphere: 5
Food: 5
Service: 5
Great service and great food!
Atmosphere: 4
Food: 5
Service: 5
Good breakfast place.Very large portions and how much coffee to drink for breakfast.
Atmosphere: 4
Food: 5
Service: 4
Out walking dog and came by stacks. Sat outside for lite breakfast. Food was delicious and they were so nice giving my elder dog a cup of water. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love the place everything is very good
Gluten free options for a celiac can be rare in a place like this, but they took good care of me and the food was
Atmosphere: 5
Food: 5
Service: 5
Chilaquiles are my favs
Excellent food and a lot of it! Many items from which to choose.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Berry Waffle, Strawberry Waffle Breakfast with Fresh Whipped Cream, Eggs Benedict, Lumberjack, Whipped Cream
The serving staff are great. Hash was cold, they replaced it, it was still cold. I ordered over medium eggs, the whites were liquid. Coffee is charged automatically at 4.00$!Was my last time here!
Atmosphere: 3
Food: 1
Service: 5