Always a consistent and easy choice with mobile ordering for coffee and a place to charge my phone when cycling.
Atmosphere: 5
Food: 5
Service: 5
rayman Xian
Bad attitude staff, line for customers is defined. I entered the line from the opposite direction and I was the only person in line. It seemed that they are not going to take my order. After several minutes I asked if someone was going to take my order. Their response was: I entered ( an empty) line from the wrong direction .My question is: does Starbucks have any customer service training program for it's employees?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pastries
Albert Chan
good place for meeting and studying. located at a mini shopping center.plus the store just remodeled, makes more clean and bright.
Atmosphere: 5
Service: 5
Allan Bedwell
The shift supervisor, Ruby, is outstanding. She manages the shift staff very efficiently. When she's not there, it's noticeably disorganized. Ruby has great customer skills, is effieceint, and is a great brand representative.
Atmosphere: 3
Food: 4
Service: 5
Eduardo Miranda
The young lady with false eyelashes that took my order was yelling at me and being impatient with her customer I don’t know her name because she didn’t have a name tag but was being very rude and giving attitude.
Atmosphere: 1
Food: 1
Service: 1
Sally Johnston
The drink was wonderful.
Atmosphere: 4
Food: 5
Service: 4
Karla Velado
This morning, only 4 people, taking orders by cell phone and very slow, they need more staff in the morning hours
First off, I have to say that I love Starbucks! It’s one of my favorite places to go to get my coffee. I have been to almost every Starbucks in the bay area, this one Hass to be one of the worst Starbucks I’ve ever been to. Extremely slow service And the customer experience is awful. The employees are running around like chickens with their heads cut off. If you have an extra 30 minutes in your day to spare to get a coffee go here because it will take at least half an hour to get a drink.
Atmosphere: 1
Food: 1
Service: 1
Taegh Sokhey
Decent
Atmosphere: 4
Food: 1
Service: 4
Brendan Ibach
Young Latina barista in the morning has an attitude. Should be more polite to her customers. She also questioned if I was in line first when I clearly was. Very confusing that they have the start of the line at the opposite end of the shop. Not a friendly atmosphere. Maybe I should start making my own coffee
Atmosphere: 1
Food: 1
Service: 1
Brielle Charmasson
Wait times still over 15 min (past the estimated pick up window) when the place is empty and has zero people in line. Staff appear untrained, lack customer service skills, and do not have a sense of urgency. Not much improvement from the recent renovations.
Always a consistent and easy choice with mobile ordering for coffee and a place to charge my phone when cycling.
Atmosphere: 5
Food: 5
Service: 5
Bad attitude staff, line for customers is defined. I entered the line from the opposite direction and I was the only person in line. It seemed that they are not going to take my order. After several minutes I asked if someone was going to take my order. Their response was: I entered ( an empty) line from the wrong direction .My question is: does Starbucks have any customer service training program for it's employees?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pastries
good place for meeting and studying. located at a mini shopping center.plus the store just remodeled, makes more clean and bright.
Atmosphere: 5
Service: 5
The shift supervisor, Ruby, is outstanding. She manages the shift staff very efficiently. When she's not there, it's noticeably disorganized. Ruby has great customer skills, is effieceint, and is a great brand representative.
Atmosphere: 3
Food: 4
Service: 5
The young lady with false eyelashes that took my order was yelling at me and being impatient with her customer I don’t know her name because she didn’t have a name tag but was being very rude and giving attitude.
Atmosphere: 1
Food: 1
Service: 1
The drink was wonderful.
Atmosphere: 4
Food: 5
Service: 4
This morning, only 4 people, taking orders by cell phone and very slow, they need more staff in the morning hours
Fast service, friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cake Pops, Brownies Chocolate Chip Cookie Glazed Donut
Service is
Atmosphere: 3
Food: 3
Service: 2
Just not into Starbucks at all
Restaurantji Recommends
First off, I have to say that I love Starbucks! It’s one of my favorite places to go to get my coffee. I have been to almost every Starbucks in the bay area, this one Hass to be one of the worst Starbucks I’ve ever been to. Extremely slow service And the customer experience is awful. The employees are running around like chickens with their heads cut off. If you have an extra 30 minutes in your day to spare to get a coffee go here because it will take at least half an hour to get a drink.
Atmosphere: 1
Food: 1
Service: 1
Decent
Atmosphere: 4
Food: 1
Service: 4
Young Latina barista in the morning has an attitude. Should be more polite to her customers. She also questioned if I was in line first when I clearly was. Very confusing that they have the start of the line at the opposite end of the shop. Not a friendly atmosphere. Maybe I should start making my own coffee
Atmosphere: 1
Food: 1
Service: 1
Wait times still over 15 min (past the estimated pick up window) when the place is empty and has zero people in line. Staff appear untrained, lack customer service skills, and do not have a sense of urgency. Not much improvement from the recent renovations.
Service: 1
It's a Starbucks, what else is there to
Atmosphere: 4
Food: 4
Service: 4