NORMS Restaurant
1325 W Renaissance Pkwy, Rialto
(909) 301-4959
Recent Reviews
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Great place for the family or solo!
Atmosphere: 5
Food: 5
Service: 5
Good food, A little wait to sit and eat, reasonable prices
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lumberjack Breakfast
It was the first time eating here for me. My son and I had breakfast. It was good. Great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stack of 3 Hotcakes, Country Fried Steak & Eggs, Lumberjack Breakfast
steak good price tastes great all night
Atmosphere: 5
Food: 5
Service: 5
It's was ok
Ordered my steak medium rare it came well done they argued it was medium then they burnt the shit out my hash browns
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Fried
PORTIONS ARE VERY SMALL.
Never have I been to a Norms with portions this small. Shame on this franchise owner putting a bad rep on this great brand.
I would like to give credit where it’s due and say that the restaurant looks very clean and maintained.
fyi this is not my first time to this location. Portions have not been this small before but it had seemed they have been shrinking over time and today was just a flat out shame.
The hash browns, eggs, and pancakes are all way smaller than any other location. Hash browns only double the width of a knife.
Atmosphere: 5
Food: 1
Service: 5
Norms restaurant was delicious to my surprise!
The service was excellent!
The food was yummy!
Their prices are very reasonable.
The only thing was the wait time as this spot gets crazy packed.
Overall, it's a good spot for some good grub.
Vegetarian options: Has some veggie dishes
Dietary restrictions: I'm sure they will try their best to accommodate
Parking: Huge lot
Kid-friendliness: Of course
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger, Country Fried Steak & Eggs
Terrible service. On several occasions, they've served you cold food, and if you tell the waiter, he'll take it away, but he gets annoyed first. They also served me in a dirty cup. I asked to speak to the manager, and he told me they must have forgotten to wash it. It's disgusting, really.
Food: 1
Service: 1
Elizabeth took care of our family and was no nice and helpful!
Atmosphere: 5
Food: 4
Service: 5
Late hours (24) are great and the restaurant was very clean. Negative- brief menu with below flavor food.
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
Jessica is a fantastic server!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Salad
Norms is awesome in a great part of the city. It was a Valentine dinner and a little crowded but they seated us right away. Our waiter Mathew was great very friendly. My boyfriend payed $100 for 4 people not bad. I love it here you have to try the ranch dressing is off the hook.... Too bad they don't sell it .....
Kid-friendliness: Kids menu
Wheelchair accessibility: Yes their is.
Atmosphere: 5
Food: 5
Service: 5
Very basic food, poor presentation and slow service
Atmosphere: 4
Food: 3
Service: 4
Very good atmosphere, good service, good attention, very friendly, recommended
Atmosphere: 5
Food: 5
Service: 5
Today, I went in for breakfast and ordered the SoCal Breakfast with eggs, sausage, hash browns, and pancakes. When our food arrived, I took a bite of the hash browns and immediately noticed something was off—they were blackened and crispy on top but completely undercooked underneath. My husband tried them as well and agreed they weren’t properly cooked.
I called our waitress over and politely asked if they could be replaced. She was very accommodating and quickly brought out a new order. However, when the replacement hash browns arrived, they were completely burnt—so much so that I couldn’t even cut through them. At this point, I called the waitress back and asked to speak with the cook, as it felt like someone in the kitchen was playing games with our food. She mentioned there were multiple cooks in the back but offered to bring the kitchen manager instead, which I agreed to.
When the kitchen manager arrived, I showed him both plates—one undercooked, the other burnt—and explained my frustration. I again asked to speak with the cook responsible, but he assured me he would handle the situation. He offered to replace the hash browns again, but by that point, I had lost confidence and instead requested a refund, which he agreed to.
Our waitress was very apologetic, and I appreciate her effort, but if the cooks in the back are deliberately messing with food, they should be the ones facing the customers—not the waitstaff, who are just trying to do their jobs.
Atmosphere: 3
Food: 1
Service: 3
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