Serrano's Bakery

$ •

773 23rd St, Richmond
(510) 215-6861


Take-Out/Delivery Options


Reviews for Serrano's Bakery

The people running this place don’t wear mask despite being in the thick of the coronavirus pandemic, and the governor has mandated mask. They’re handling food, I don’t get what’s going through their mind. To add insult to injury, they have signs up saying that they will not offer service without a mask, but when I went there was 3 people there without mask, just hanging out. I will not be buying from them again.

Girl at the register was not friendly at all. She was on her phone the whole time with her headphones on. Very bad customer service . Bread was okay nothing special. And I also found out they don't make cakes anymore but girl didn't even bother to tell me why . Anyway over all , 1 start for okay bread and 1 star for location which is convenient to me.

I came to this bakery 20 minutes ago and I order a bread that was just out the oven, first the cashier took the bread with her bare hands, she didn't wash her hands then, I said I want it with jam in the middle without sugar, well she took the jam out the bucket with her bare hands, I told her that she didn't wash her hands after touching money, and with a bad attitude, she said "I will make you another one", but she did exactly the same as before. Is full review

More Reviews(42)


Monday 6AM - 9PM
Tuesday 6AM - 9PM
Wednesday 6AM - 9PM
Thursday 6AM - 9PM
Friday 6AM - 9PM
Saturday 6AM - 9PM
Sunday 6AM - 9PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.