Fragrant Jerky
8930 Mission Dr STE 106, Rosemead
(626) 328-3628
Recent Reviews
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Don’t ! just don’t come to this restaurant. They insult customers and rude
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Beef Jerky, Bacon Jerky Must Try
Terrible customer service, avoid at all costs.
Atmosphere: 1
Food: 1
Service: 1
🤮rude customer service.
Atmosphere: 1
Food: 1
Service: 1
This is not my first purchase from them. I have bought from them six times in person and twice online. This is my second online purchase, but this time I never received their package. Not even the postman's vehicle showed up. I provided photos from our home camera, but they accused me of fraud and even insulted me. It's extremely absurd and ridiculous for me, I'm the buyer, they telling me to claim compensation from the post office,but they are the seller and the holder of the post office account. This after-sales service is the worst I have ever seen, without a doubt. Please do not buy from them. They even threatened me with my information? I have already decided to report this to the police.
Atmosphere: 1
Food: 1
Service: 1
We’ve been a returning customer numerous times. And recently my husband placed an online order but the package never delivered. It showed status as “delivered” by USPS, but the USPS truck never even showed up that day. Our Ring camera proofs evidence that they never even came. We reached out their customer service and explained everything, showed them the camera footage, but they still claim that the package was delivered. So I told them I would show all evidence to the bank and dispute the transaction and share my experience with social media. And this is what their employee/ owner replied (photo attached). I’m still in disbelief! Stay away guys! They take zero responsibility AND rude AF!
Service: 1
Their jerky is delicious😋👍
Atmosphere: 5
Food: 5
Service: 5
So slow like there was 3 people working and it still took half an hour. Don’t go to this specific location. So upset
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Orig Flavor Beef
Been patronizing this merchant for years and also recommended to friends and associates. Spent a ton of money with them. The jerky was delicious and the taste was authentic. However, my last order (through Weee) was lost in the mail and when it resurfaced, the products have already expired. The merchant was not helpful at all and took zero responsibility when they were the ones who shipped the product.
Food: 4
Service: 1
Oh finally an authentic taste of Singaporean Bak Wa!
Atmosphere: 5
Food: 5
Service: 5
The attitude of the girl at the counter is really bad == It's like she owes you. If you don't want to go to work, don't go to work.
Service: 1
Restaurantji Recommends
Pricey but by far the best bakkwa in the US! 100% authentic SG-style bakkwa in terms of taste and texture! Ordered it online and it was a hassle-free delivery with quick shipping and frequent USPS updates. Will order again!
Food: 5
Service: 5
Great authentic Singaporean Jerky !
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Beef Jerky, Orig Flavor Bacon, Orig Flavor Beef
Best place to get Singaporean Bak Kwa. The Spicy Bacon is a must get! Think char siu pork belly with a kick, so addictive!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orig Flavor Bacon, Spicy Flavor Bacon, Black Pepper Beef
The only Singapore’s style jerky and taste really good as well! Always stock spicy pork jerky & original jerky before heading home.
Atmosphere: 5
Food: 5
Service: 5
Their Bacon Jerky is so good. I can't have enough of it and I always go back to get some more.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Orig Flavor Bacon
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