Carl’s Jr.
2241 Del Paso Rd, Sacramento
(916) 928-6091
Recent Reviews
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We come here all the time, always great service everyone is very helpful and professional
Store always clean
Thank you
Atmosphere: 5
Food: 5
Service: 5
Single handedly the first ever fast food joint at which the atmosphere makes the customer feel like they’re working the 9-5 instead of the employees
Dead inside, dull environment servicing the most overpriced garbage I have ever had
For 10$, I was able to order 3 strips and a small drink
Idk wtf Carl’s Jr. thinks it is, but neither it’s food, nor it’s fast food energy, nor energy set it up to demand these shake shack level prices
I actually were going in here just to try it out for the first time, and now, I understand why nobody talks about this fast food joint
The gas station across literally gives better prices and better tasting food than this garbage
Save yourself the nightmare, eat elsewhere
Atmosphere: 1
Food: 3
Service: 1
They put 2 zucchini slices on a zucchini star instead of 4. Also the AI menu board is creepy.
Let me begin by stating that the price of fast food is comparable to dining at a local burger joint. My understanding is that the food prices increased when the employees’ wages were mandated to rise, which explains my expectation of a certain quality when the price of a combo meal approaches $20.
I ordered a burger, but it was not what I had requested. The bun was soggy, lacked flavor, and the lettuce was unpleasant. The condiments were not spread evenly, and the entire assembly was poorly put together. It was evident that the food was not cooked properly. It tasted like a wet dishwater sponge.
Disappointed, I ended up throwing the burger out. I should have taken a picture to document my experience. Carl’s Jr. is known for charging higher prices compared to other fast-food restaurants, and we expect a slightly better quality of food for the premium price.
While I have enjoyed my meals at other Carl’s Jr. locations, this particular branch fell short. The current economic climate makes it challenging to come by money, and yet, you continue to charge higher prices for a product that appears to be of lower quality.
I apologize for being blunt, but this situation warranted my honest feedback.
Atmosphere: 2
Food: 1
Service: 3
It was great here. I didn't understand the AI robot through the drive through. They allowed me to order at the window
Food: 5
Service: 5
Not at all a busy location but incredibly slow. Messed up my order and despite having machines showing coke zero was told it has been out for some time. The real kicker is a lock on the bathroom door that requires a code. I would not recommend this location at all.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Western Bacon Cheeseburger
Food was fine. This is not a busy location despite being in a fantastic area. This location also refuses to sell small combos. If management thinks refusing to sell small combos will up sales they are hilariously wrong. Staff was overwhelmed and struggled to maintain the customer flow with only 2 workers. The staff did the best they could.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Western Bacon Cheeseburger
This location opens at 6:00 a.m.. At 6:05, they still had not unlocked the doors. I tried to open the door and watched as an employee totally ignored me. I left.
Atmosphere: 1
Food: 1
Service: 1
Little bit of a lengthy wait, but used to that at every location. This one has AI to take your order, neat!!
Atmosphere: 4
Food: 5
Service: 4
The service through the drive-thru they take your money they give you your drinks and then they make you go to the front by the doors so you can receive your food when you ask for sauce ( ranch,honey mustard) that you want they only put one in the bag ,mind you now you just spent 30 to 40 bucks to only receive 1 ranch sauce it's ridiculous , they have no problem giving you a handful of ketchup that you did not ask for sometimes they put napkins in it's getting to the point where the employees have a bitter attitude when having to give you your food in front of the restaurant I sat and watched after I receive my food how many more cars they made go to the front to receive their food they had three cars I know they have a Time on drive-thru but that is really ridiculous they need to be a little bit more faster doing their job instead of being lazy it's not that hard it's fast food.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Their stupid new "ai" drive thru order taker messes up every order. Biscuit was rock hard too! Lol...
Atmosphere: 1
Food: 1
Service: 1
The quality of Carls JR food has gone down as the prices have gone up. I noticed the beef patty used for the western bacon cheeseburger was pre cooked and taken out of what looked to be heated drawer.
Don't expect fresh food from this establishment.
Atmosphere: 3
Food: 1
Service: 2
Went through drive thru but had to wait 5 minutes for someone to come to the window to take my payment. After she took my card she wandered around with my card like she couldn't figure out how to scan it. Then she put on the headset came to the window looking around and talking to someone even though there was no one else in drive thru. Finally gave me my food which was cold.
Atmosphere: 3
Food: 4
Service: 1
Save yourself the hassle and order somewhere else. Food is consistently subpar. There's always a price discrepancy between the AI order taker and the window. Today they told me they were out of a specific bread that came with my burger, and charged me extra for the bread they recommended. And the Mexican manager had absolutely horrendous customer service. Looks like i'm done patronizing carl junior.....
Atmosphere: 1
Food: 1
Service: 1
My favorite location! Burgers are always fresh and hot. Not thrown together with cold fries or chewy onion rings. My fries are always hot and crispy, my onion rings are perfect, never give me attitude if I ask for an extra sauce. I love the woman that run this location. It's clean inside and out and they nail my order customizations everytime.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Angus Burger, Double Famous Star Combo
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