Food is always good here, but absolutely horrendous Carside To Go service. I always end up waiting anywhere from 20 minutes to a whole hour past the given pick-up time. I once arrived half an hour AFTER the pick-up time, thinking surely the single item I ordered (an appetizer) would be ready by then, and then was still made to wait half an hour more. On a slow mid-week afternoon. I had to call back TWICE after the initial call to check in again and make sure I hadn't been forgotten. I could maybe understand if it was extremely busy and they were very understaffed, but that was obviously not the case. Absolutely unacceptable customer service.
Atmosphere: 2
Food: 4
Service: 2
Dawn Thompson
Service was slow and it wasn't even busy, mozzarella appetizer were cold.french fries seemed yo be doubled cook my sandwich was soggy and the worst was I ordered tea and asked for sweet and low from 3 servers and she brought a bowl with 3 sweet and low sugars and the manager (think he was)came by our table before we got our food and asked everything ok and asked him for more sugar he never came back! What a shame they use to be good..
Atmosphere: 1
Food: 1
Service: 1
Federico A. Pacheco
I am SATISFIED OOO YAAAA DIG IT !
Atmosphere: 5
Food: 4
Service: 5
Eloy Morgan
Love it!!
Dorian Zarate
Roxanne is a great Bartender always very attentive and very kind!
Atmosphere: 5
Food: 5
Service: 5
Fatima W. Mejia
Food was great. Our Waiter Alejandra H was amazing. Everything was awesome overall
Atmosphere: 5
Food: 4
Service: 5
Annette Borunda
Wow I was amazing the last couple cost was horrible but today it was something different and amazing. The food was amazing the service was wonderful. Thank you for this amazing experience let bring back a better experience in the day and also the night
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: White Queso Dip & Chips, Menu
yami m
Horrible service. Our server was not very kind. Completely ignored us it confused us because she was very nice to the other tables. I wasn't able to catch her name as she never introduced herself but rudely asked what we wanted instead. She served us the wrong drink and seemed annoyed when we pointed it out and after this she proceeded to ignore us for the rest of the night and we couldn’t get her attention as she was too busy talking to her other table.
Food: 5
Service: 1
Erinn D
Ordered to pick up at curbside. Sat there 20 minutes then had to call the resteraunt and all they could say is the screen is broke. Well fix it or better yet have someone watching the pick up spots and go out to the cars and ask who they are picking up for. Our food was cold by the time we got it too!
Atmosphere: 5
Food: 3
Service: 2
David Velasco-Ortiz
The food is good the wait is kinda long on weekends but other than that nothing to complain about this location
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: White Queso Dip & Chips, Menu, Mozzarella Sticks
Really bad service here!! This is the second time that i order curbside pick up and i have to go inside to pick up my order! Plus they make me wait another 30min because the order is not ready, All the employees look so unhappy so upset so mad working! I was ignored by 2 employees they just kept saying i will check but never came back to let me know anything until i had to ask again after 30min they the guy that was there gave me this attitude and went back and grabbed my order like dam really??! Why they have curbside pick up if they have you go inside plus they ignore you give you attitude and have you wait 30-45min more! So ridiculous! And to top it off they didn't give me any utensils no napkins no anything like i guess they said use your fingers as fork & spoon! Sheeesh! Management seriously needs too get on their feet about the service its so pathetic.. do not waste your money or time here.
Atmosphere: 1
Food: 2
Service: 1
Joe Ricciardi
Good food b terrible (not just bad) service
Parking: Ghghh
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Menu
Joey E
We ordered immediately and they brought out both my wife and I's food then said our 3 year old pizza is coming soon. 40 minutes later no pizza. Then as we're about to leave they bring the pizza and no sides with no reason other than "they didn't put the sides out and we took it off your bill". Absolutely insane.
Atmosphere: 3
Food: 3
Service: 1
Issac Iniguez
I took a buddy who had never been there before and bragged about the riblet and french fry lunch and it was super disappointing the portion sizes were ridiculous there was about 10 french fries on each one of our plates we were able to finish it within a couple of minutes and the artichoke dip had more cheese than artichoke dip and someone should never ask you if you want water when they see your water empty they should just fill it up however they were very nice and the barbecue sauce is always on point other than that it was funny how the manager handed us the two plates and seeing how they looked like they were for a toddlers and with a look of disbelief on my face he didn't seem to see a problem with it so crazy said two meals for 26 but it didn't say they were the Junior size kids meals
Food is always good here, but absolutely horrendous Carside To Go service. I always end up waiting anywhere from 20 minutes to a whole hour past the given pick-up time. I once arrived half an hour AFTER the pick-up time, thinking surely the single item I ordered (an appetizer) would be ready by then, and then was still made to wait half an hour more. On a slow mid-week afternoon. I had to call back TWICE after the initial call to check in again and make sure I hadn't been forgotten. I could maybe understand if it was extremely busy and they were very understaffed, but that was obviously not the case. Absolutely unacceptable customer service.
Atmosphere: 2
Food: 4
Service: 2
Service was slow and it wasn't even busy, mozzarella appetizer were cold.french fries seemed yo be doubled cook my sandwich was soggy and the worst was I ordered tea and asked for sweet and low from 3 servers and she brought a bowl with 3 sweet and low sugars and the manager (think he was)came by our table before we got our food and asked everything ok and asked him for more sugar he never came back! What a shame they use to be good..
Atmosphere: 1
Food: 1
Service: 1
I am SATISFIED OOO YAAAA DIG IT !
Atmosphere: 5
Food: 4
Service: 5
Love it!!
Roxanne is a great Bartender always very attentive and very kind!
Atmosphere: 5
Food: 5
Service: 5
Food was great. Our Waiter Alejandra H was amazing. Everything was awesome overall
Atmosphere: 5
Food: 4
Service: 5
Wow I was amazing the last couple cost was horrible but today it was something different and amazing. The food was amazing the service was wonderful. Thank you for this amazing experience let bring back a better experience in the day and also the night
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: White Queso Dip & Chips, Menu
Horrible service. Our server was not very kind. Completely ignored us it confused us because she was very nice to the other tables. I wasn't able to catch her name as she never introduced herself but rudely asked what we wanted instead. She served us the wrong drink and seemed annoyed when we pointed it out and after this she proceeded to ignore us for the rest of the night and we couldn’t get her attention as she was too busy talking to her other table.
Food: 5
Service: 1
Ordered to pick up at curbside. Sat there 20 minutes then had to call the resteraunt and all they could say is the screen is broke. Well fix it or better yet have someone watching the pick up spots and go out to the cars and ask who they are picking up for. Our food was cold by the time we got it too!
Atmosphere: 5
Food: 3
Service: 2
The food is good the wait is kinda long on weekends but other than that nothing to complain about this location
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: White Queso Dip & Chips, Menu, Mozzarella Sticks
Restaurantji Recommends
20 min waiting time and around 20 tables empty??
Service: 1
Really bad service here!! This is the second time that i order curbside pick up and i have to go inside to pick up my order! Plus they make me wait another 30min because the order is not ready, All the employees look so unhappy so upset so mad working! I was ignored by 2 employees they just kept saying i will check but never came back to let me know anything until i had to ask again after 30min they the guy that was there gave me this attitude and went back and grabbed my order like dam really??! Why they have curbside pick up if they have you go inside plus they ignore you give you attitude and have you wait 30-45min more! So ridiculous! And to top it off they didn't give me any utensils no napkins no anything like i guess they said use your fingers as fork & spoon! Sheeesh! Management seriously needs too get on their feet about the service its so pathetic.. do not waste your money or time here.
Atmosphere: 1
Food: 2
Service: 1
Good food b terrible (not just bad) service
Parking: Ghghh
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Menu
We ordered immediately and they brought out both my wife and I's food then said our 3 year old pizza is coming soon. 40 minutes later no pizza. Then as we're about to leave they bring the pizza and no sides with no reason other than "they didn't put the sides out and we took it off your bill". Absolutely insane.
Atmosphere: 3
Food: 3
Service: 1
I took a buddy who had never been there before and bragged about the riblet and french fry lunch and it was super disappointing the portion sizes were ridiculous there was about 10 french fries on each one of our plates we were able to finish it within a couple of minutes and the artichoke dip had more cheese than artichoke dip and someone should never ask you if you want water when they see your water empty they should just fill it up however they were very nice and the barbecue sauce is always on point other than that it was funny how the manager handed us the two plates and seeing how they looked like they were for a toddlers and with a look of disbelief on my face he didn't seem to see a problem with it so crazy said two meals for 26 but it didn't say they were the Junior size kids meals
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