I recently visited this McDonald's location and was very disappointed with the hygiene practices of some of the male employees. I noticed a few workers with visibly dirty hands and untrimmed, unclean fingernails while handling food. It’s unacceptable regardless of whether they're at the register or in the kitchen—cleanliness is essential when working in food service. It left me concerned about overall food safety and whether proper hygiene standards are being enforced. I hope management takes this seriously and addresses it promptly.
Atmosphere: 1
Food: 5
Service: 1
Nikhil chowdary
Stopped at this McDonald’s while traveling from Monterey to Santa Barbara — terrible experience. Restrooms were marked “out of service,” and staff didn’t bother helping us find alternatives. We returned 10 mins later, and suddenly the restrooms were working again. Clearly, they just didn’t want to clean them.
On top of that, our food was cold and the bread was burnt. Staff was unfriendly and unhelpful. Absolutely disappointing — would not recommend this location to anyone.
Atmosphere: 1
Food: 1
Service: 1
David Rangel
I ordered on the McDonald’s app and never again. I order the Minecraft movie meal and they forgot my nether flame sauce.
Atmosphere: 1
Food: 5
Service: 1
Shelby
visited this McDonald's in Williams Rd expecting the usual quick service. I ordered a Bacon Egg McGriddle and a bacon egg McMuffin, specifying that I wanted a round egg on the McGriddle and a folded egg on the McMuffin. Instead, I received round eggs on both. When I politely clarified that there must have been a misunderstanding, the manager dismissed my concerns and even returned the same incorrect order to get my attention. Instead of resolving the issue, she complained that I “always do this.” This unprofessional behavior and refusal to lcorrect a simple order error left me extremely disappointed she did correct it afterwardsbut was hesitant. I hope the management takes this feedback seriously and improves their customer service.
Atmosphere: 5
Food: 5
Service: 1
Hernan Oros
I was trying to get some lunch and dang .. how do you have no one at the drive thru, a bear empty dining and ignore the drive thru, I was the first one at the drive thru and then another car came ... No one to take the order, minutes had passed and I just had to give up and leave. It gets progressively worse as I come to this McDonald's, items being forgotten, long waits for food ordered on the app, and longer and longer waiting times at the drive thru. Whoever thought raising the minute age is an idiot, the employees here get progressively worse, as I glanced in whole leaving I can see them just slacking. C'mon McDonald's do something about this location .
Atmosphere: 1
Food: 1
Service: 1
Maritza Aguilar
The employees are very aggressive, they don't serve quickly
Atmosphere: 1
Food: 1
Service: 1
Letty Jimenez
They stay lying about the sauce. I got some chicken nuggets and more food. I said five ketchup two ranch and I even asked her when she handed me my food is the sauce in here cause my kids don’t eat without it and she said it’s at the bottom of the bag Lies all lies next time I’m gonna make sure to hold up the line until you give me my sauce they be so stingy…
Atmosphere: 2
Food: 3
Service: 1
JC Spotless Carpet Cleaning
I have been to this particular location a few times. Four times to be exact. On those times when I was at this location. They messed up my order. Every single time.
April Davis
You go through the drive thru just to go wait in the parking lot for your food for 20 minutes. The wait is ridiculous
Atmosphere: 5
Food: 5
Service: 1
Nicholas Ayala
They removed the 5$ meal deal participation from this location. This is a national deal and Salinas deserves to participate in savings. Fix this immediately!
Need to have more than 2-3 workers late night especially on weekends
Atmosphere: 1
Food: 1
Service: 1
EDWIN ALEXANDER SUAREZ
Delicious their exquisite products
Atmosphere: 5
Food: 5
Service: 5
Rudolpho Villagomez
Let me tell you a out the McDonald's near my home everytime I give them a chance they fail me idk how they have such high ratings this mc donalds must be the worst in salinas. Every time I order something they give me the wrong thing and when you tell the manager some how it's my fault I didn't get what i ordered please do yourself a favor don't eat here go anywhere else this place does not care nor will they make it right.
Lorans Albonny
You wait a long time for some potatoes, the service is very bad
Atmosphere: 1
Food: 1
Service: 1
Wilber Arevalo
Every person is true, but now look at a young woman who, with the towel, wiped the tables! She didn't wash her hands or anything, she just put them on the side and that's it, just like that, I took orders to serve, I didn't feel like going and l
I recently visited this McDonald's location and was very disappointed with the hygiene practices of some of the male employees. I noticed a few workers with visibly dirty hands and untrimmed, unclean fingernails while handling food. It’s unacceptable regardless of whether they're at the register or in the kitchen—cleanliness is essential when working in food service. It left me concerned about overall food safety and whether proper hygiene standards are being enforced. I hope management takes this seriously and addresses it promptly.
Atmosphere: 1
Food: 5
Service: 1
Stopped at this McDonald’s while traveling from Monterey to Santa Barbara — terrible experience. Restrooms were marked “out of service,” and staff didn’t bother helping us find alternatives. We returned 10 mins later, and suddenly the restrooms were working again. Clearly, they just didn’t want to clean them.
On top of that, our food was cold and the bread was burnt. Staff was unfriendly and unhelpful. Absolutely disappointing — would not recommend this location to anyone.
Atmosphere: 1
Food: 1
Service: 1
I ordered on the McDonald’s app and never again. I order the Minecraft movie meal and they forgot my nether flame sauce.
Atmosphere: 1
Food: 5
Service: 1
visited this McDonald's in Williams Rd expecting the usual quick service. I ordered a Bacon Egg McGriddle and a bacon egg McMuffin, specifying that I wanted a round egg on the McGriddle and a folded egg on the McMuffin. Instead, I received round eggs on both. When I politely clarified that there must have been a misunderstanding, the manager dismissed my concerns and even returned the same incorrect order to get my attention. Instead of resolving the issue, she complained that I “always do this.” This unprofessional behavior and refusal to lcorrect a simple order error left me extremely disappointed she did correct it afterwardsbut was hesitant. I hope the management takes this feedback seriously and improves their customer service.
Atmosphere: 5
Food: 5
Service: 1
I was trying to get some lunch and dang .. how do you have no one at the drive thru, a bear empty dining and ignore the drive thru, I was the first one at the drive thru and then another car came ... No one to take the order, minutes had passed and I just had to give up and leave. It gets progressively worse as I come to this McDonald's, items being forgotten, long waits for food ordered on the app, and longer and longer waiting times at the drive thru. Whoever thought raising the minute age is an idiot, the employees here get progressively worse, as I glanced in whole leaving I can see them just slacking. C'mon McDonald's do something about this location .
Atmosphere: 1
Food: 1
Service: 1
The employees are very aggressive, they don't serve quickly
Atmosphere: 1
Food: 1
Service: 1
They stay lying about the sauce. I got some chicken nuggets and more food. I said five ketchup two ranch and I even asked her when she handed me my food is the sauce in here cause my kids don’t eat without it and she said it’s at the bottom of the bag Lies all lies next time I’m gonna make sure to hold up the line until you give me my sauce they be so stingy…
Atmosphere: 2
Food: 3
Service: 1
I have been to this particular location a few times. Four times to be exact. On those times when I was at this location. They messed up my order. Every single time.
You go through the drive thru just to go wait in the parking lot for your food for 20 minutes. The wait is ridiculous
Atmosphere: 5
Food: 5
Service: 1
They removed the 5$ meal deal participation from this location. This is a national deal and Salinas deserves to participate in savings. Fix this immediately!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: World Famous Fries
Restaurantji Recommends
Need to have more than 2-3 workers late night especially on weekends
Atmosphere: 1
Food: 1
Service: 1
Delicious their exquisite products
Atmosphere: 5
Food: 5
Service: 5
Let me tell you a out the McDonald's near my home everytime I give them a chance they fail me idk how they have such high ratings this mc donalds must be the worst in salinas. Every time I order something they give me the wrong thing and when you tell the manager some how it's my fault I didn't get what i ordered please do yourself a favor don't eat here go anywhere else this place does not care nor will they make it right.
You wait a long time for some potatoes, the service is very bad
Atmosphere: 1
Food: 1
Service: 1
Every person is true, but now look at a young woman who, with the towel, wiped the tables! She didn't wash her hands or anything, she just put them on the side and that's it, just like that, I took orders to serve, I didn't feel like going and l
Atmosphere: 1
Food: 1
Service: 1
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