We have been very pleased with the Black Bear restaurants. We happened to see a Black Bear in Salinas ,ca. We were so disappointed! We went for Sunday Breakfast .The food , An Egg scramble was not good at all. The worst part were the Country Potatoes which were barely cooked and COLD! The wait staff was amazing but I honestly thing Management at the Black Bear Company should get the cooks up to speed at this specific location.
Kevin Alves
Had a really good breakfast here. It was a Sunday and they were super busy but the wait wasn't bad at all.
Service was excellent and everyone really enjoyed their breakfasts. All the food was hot, fresh, served fast and delicious.
Atmosphere: 4
Food: 5
Service: 5
Armida Duron
It’s a shame that customer service is not a skill that is taken seriously. Went to Black Bear to experience the lack of customer service. No greeting…had to wait until asking if there was a wait time..the said yes and she was getting time to help those waiting. I said ok. Keep in mind it definitely does not look busy. After the couple that was waiting was lead to their seat I asked again about the wait time the girl said it would be 15 to 20 minute wait. I decided not eat at a place that was rude and showed me that it was not busy yet it was. 15 to 20 minute wait on top of the 10 I waited prior to asking
Atmosphere: 2
Service: 1
TJ Trimble
Great food and the staff was extremely helpful and welcoming
Atmosphere: 5
Food: 5
Service: 5
E R
I have never been to this location since I am from San Jose but figured me and my family stop by for some delicious food since we were in the area . As soon as I got there, waitress Katie greeted me and my family. She was super kind and patient, as we took a bit of time to decide what we wanted to order. She gave great customer service, probably one of the best in awhile . She was a joy to talk too . If you are ever in the area , please visit .
Atmosphere: 5
Food: 5
Service: 5
Samantha Iglesias
My favorite place to eat. Been a regular for years. Bradley is my new favorite server.
Atmosphere: 5
Food: 5
Service: 5
Guide43968993556
Bathrooms dirty, no soap. Scary when the employees that are preparing your food use the facilities. Questioning the cleanliness of the kitchen
Heather Anne Thompson
Unfortunately not a good experience. It took 30 minutes to be seated which was fine but it took another 10 just to order drinks. The plates and silverware were dirty. The server didn’t come back to check on us and even after seeing we were done hadn’t brought us the check. We had to wait and then ask for the check.
The sandwich I ordered was a chicken avocado club and it had one tiny piece of chicken. Not what you would expect if it was featured in the name.
Depressing and disappointing. Not worth the our time to stop here. I do not recommend.
Atmosphere: 2
Food: 2
Service: 2
Brian Murillo
Lovely place with energetic and attentive servers. My breakfast was huge! Really great pancakes. Couldn’t recommend it more.
Atmosphere: 5
Food: 5
Service: 5
Martina Navarro
Anything is possible when Ed is your server! He is amazing Thank you ed for your service, we appreciate you!
As far as diners go I really like black bear diner. I ordered their taco salad. As you can see its absolutely massive and very affordable. All the veggies were fresh and the chicken was cooked nicely. Their ranch dressing is good and I enjoyed their taco shell as well
Atmosphere: 5
Food: 5
Service: 5
Catherine Anderson
Food was yummy!!
Atmosphere: 5
Food: 5
Service: 5
Jeremy Carll
Food was received 45 minutes after order many people served before us that arrived after us all because we had one to go order and food was cold to the touch.
Atmosphere: 1
Food: 1
Service: 1
Bobby Jones
First time there had breakfast was awesome and first time in CA, I'm born and raised in Eastern NC and a biscuit and gravy man.
Atmosphere: 4
Food: 5
Service: 5
jaime tijerina
This place is amazing, fantastic prices, and amazing food and service.
We have been very pleased with the Black Bear restaurants. We happened to see a Black Bear in Salinas ,ca. We were so disappointed! We went for Sunday Breakfast .The food , An Egg scramble was not good at all. The worst part were the Country Potatoes which were barely cooked and COLD! The wait staff was amazing but I honestly thing Management at the Black Bear Company should get the cooks up to speed at this specific location.
Had a really good breakfast here. It was a Sunday and they were super busy but the wait wasn't bad at all.
Service was excellent and everyone really enjoyed their breakfasts. All the food was hot, fresh, served fast and delicious.
Atmosphere: 4
Food: 5
Service: 5
It’s a shame that customer service is not a skill that is taken seriously. Went to Black Bear to experience the lack of customer service. No greeting…had to wait until asking if there was a wait time..the said yes and she was getting time to help those waiting. I said ok. Keep in mind it definitely does not look busy. After the couple that was waiting was lead to their seat I asked again about the wait time the girl said it would be 15 to 20 minute wait. I decided not eat at a place that was rude and showed me that it was not busy yet it was. 15 to 20 minute wait on top of the 10 I waited prior to asking
Atmosphere: 2
Service: 1
Great food and the staff was extremely helpful and welcoming
Atmosphere: 5
Food: 5
Service: 5
I have never been to this location since I am from San Jose but figured me and my family stop by for some delicious food since we were in the area . As soon as I got there, waitress Katie greeted me and my family. She was super kind and patient, as we took a bit of time to decide what we wanted to order. She gave great customer service, probably one of the best in awhile . She was a joy to talk too . If you are ever in the area , please visit .
Atmosphere: 5
Food: 5
Service: 5
My favorite place to eat. Been a regular for years. Bradley is my new favorite server.
Atmosphere: 5
Food: 5
Service: 5
Bathrooms dirty, no soap. Scary when the employees that are preparing your food use the facilities. Questioning the cleanliness of the kitchen
Unfortunately not a good experience. It took 30 minutes to be seated which was fine but it took another 10 just to order drinks. The plates and silverware were dirty. The server didn’t come back to check on us and even after seeing we were done hadn’t brought us the check. We had to wait and then ask for the check.
The sandwich I ordered was a chicken avocado club and it had one tiny piece of chicken. Not what you would expect if it was featured in the name.
Depressing and disappointing. Not worth the our time to stop here. I do not recommend.
Atmosphere: 2
Food: 2
Service: 2
Lovely place with energetic and attentive servers. My breakfast was huge! Really great pancakes. Couldn’t recommend it more.
Atmosphere: 5
Food: 5
Service: 5
Anything is possible when Ed is your server!
He is amazing
Thank you ed for your service, we appreciate you!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
As far as diners go I really like black bear diner. I ordered their taco salad. As you can see its absolutely massive and very affordable. All the veggies were fresh and the chicken was cooked nicely. Their ranch dressing is good and I enjoyed their taco shell as well
Atmosphere: 5
Food: 5
Service: 5
Food was yummy!!
Atmosphere: 5
Food: 5
Service: 5
Food was received 45 minutes after order many people served before us that arrived after us all because we had one to go order and food was cold to the touch.
Atmosphere: 1
Food: 1
Service: 1
First time there had breakfast was awesome and first time in CA, I'm born and raised in Eastern NC and a biscuit and gravy man.
Atmosphere: 4
Food: 5
Service: 5
This place is amazing, fantastic prices, and amazing food and service.
Atmosphere: 5
Food: 5
Service: 5
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