Worst customer service I've encountered... honesty I hadn't been to this subway before but decided to give it a try because I was close by.. idk if putting one slice of meat on the sandwich is a rule or not but I couldn't taste the roast beef in my sandwich all i tasted was veggies, if I wanted a veggie sub I would have ordered one. When I told the guy making the sandwich to put more meat on it that one slice wasn't enough he simply stated it was gonna be an extra charge and all he put on there was 1 more slice of meat! Stay away from Subaway in Harden Ranch shopping center!! Zero star review but I had to put 1
Viviana Massa
I ordered my two sandwiches through the app. When I arrived at the restaurant the had given my food to someone else. (I know that happens no big deal) when they realized THEY MADE THE MISTAKE they refused to refund me and told me that “this time” they would remake my food. There were two girls and the young girl was rude the entire time like there was something that I had done wrong. When I told her she didn’t have to be like that with me she said well you already have your food. She had NO REASON to treat me that way. I wasn’t rude and I honestly would not have been too upset about the wait but she definitely did not care to be human at all.
Food: 5
Service: 1
Viviana Vargas
I ordered my two sandwiches through the app. When I arrived at the restaurant the had given my food to someone else. (I know that happens no big deal) when they realized THEY MADE THE MISTAKE they refused to refund me and told me that “this time” they would remake my food. There were two girls and the young girl was rude the entire time like there was something that I had done wrong. When I told her she didn’t have to be like that with me she said well you already have your food. She had NO REASON to treat me that way. I wasn’t rude and I honestly would not have been too upset about the wait but she definitely did not care to be human at all.
Food: 5
Service: 1
Viviana V.
I ordered my two sandwiches through the app. When I arrived at the restaurant the had given my food to someone else. (I know that happens no big deal) when they realized THEY MADE THE MISTAKE they refused to refund me and told me that "this time" they would remake my food. There were two girls and the young girl was rude the entire time like there was something that I had done wrong. When I told her she didn't have to be like that with me she said well you already have your food. She had NO REASON to treat me that way. I wasn't rude and I honestly would not have been too upset about the wait but she definitely did not care to be human at all.
Isaac Marquez
Nice and clean location. Love the employees there.
Ruby H.
Everytime I get subway it LEGIT doesn't matter the location, they mess up the order. How hard is it to make a sandwich?
Alex Costes
Why did you take away the chicken breast ?
Atmosphere: 5
Food: 4
Service: 5
조은영
Not good servaice and not fresh food ingredients.
Rebecca Rodriguez
I had a salad made with the many options Subway has for sandwiches. It was delicious and made to order! Service was prompt and friendly.
R B
My favorite place when it comes to roast beef sandwiches...peppers were extra spicy which I ?
Subway imo has gone downhill as far as food quality. Back when I was younger I used to love coming here for fresh sandwiches but now it's like everytime I go I end up making a deposit in the John immediately after I finish my food and that's not good. Brown avocado, day old tuna that has been sitting there for hours maybe even days. Yuck I'm good with that.
Autum Garner
I ordered a 6 in sweet onion teriyaki on white bread. Now I don't know what is going on with their bread but two bites into my whole sandwich crumbled and broke and everything fell out and I had to put it on my own bread
BROWN LADO
As I walked in the older lady came out of restroom, she gossiping for a bit ignoring the fact that I was there , as she turned and seen me said I’d be with u , walked up to the sink and rinsed her hands only with water . I just seen her come out of restroom and she just rinsed her hands no soap? I was grossed out was embarrassing to say no just payed for it and went to another restaurant ordered food and threw away the sandwich she made with her restroom rinsed no soap hands ???
Olga Orlova (O2)
Lovely overall, but the soap dispenser in the bathroom is broken and the hand sanitizer in the dining room is not working either. Way to go during COVID!
Raquel Martinez
Went around 12:00 n there were 6 different customers but one employee assisting while one was sitting on a table maybe taking her break??
Worst customer service I've encountered... honesty I hadn't been to this subway before but decided to give it a try because I was close by.. idk if putting one slice of meat on the sandwich is a rule or not but I couldn't taste the roast beef in my sandwich all i tasted was veggies, if I wanted a veggie sub I would have ordered one. When I told the guy making the sandwich to put more meat on it that one slice wasn't enough he simply stated it was gonna be an extra charge and all he put on there was 1 more slice of meat! Stay away from Subaway in Harden Ranch shopping center!! Zero star review but I had to put 1
I ordered my two sandwiches through the app. When I arrived at the restaurant the had given my food to someone else. (I know that happens no big deal) when they realized THEY MADE THE MISTAKE they refused to refund me and told me that “this time” they would remake my food. There were two girls and the young girl was rude the entire time like there was something that I had done wrong. When I told her she didn’t have to be like that with me she said well you already have your food. She had NO REASON to treat me that way. I wasn’t rude and I honestly would not have been too upset about the wait but she definitely did not care to be human at all.
Food: 5
Service: 1
I ordered my two sandwiches through the app. When I arrived at the restaurant the had given my food to someone else. (I know that happens no big deal) when they realized THEY MADE THE MISTAKE they refused to refund me and told me that “this time” they would remake my food. There were two girls and the young girl was rude the entire time like there was something that I had done wrong. When I told her she didn’t have to be like that with me she said well you already have your food. She had NO REASON to treat me that way. I wasn’t rude and I honestly would not have been too upset about the wait but she definitely did not care to be human at all.
Food: 5
Service: 1
I ordered my two sandwiches through the app. When I arrived at the restaurant the had given my food to someone else. (I know that happens no big deal) when they realized THEY MADE THE MISTAKE they refused to refund me and told me that "this time" they would remake my food. There were two girls and the young girl was rude the entire time like there was something that I had done wrong. When I told her she didn't have to be like that with me she said well you already have your food. She had NO REASON to treat me that way. I wasn't rude and I honestly would not have been too upset about the wait but she definitely did not care to be human at all.
Nice and clean location. Love the employees there.
Everytime I get subway it LEGIT doesn't matter the location, they mess up the order. How hard is it to make a sandwich?
Why did you take away the chicken breast ?
Atmosphere: 5
Food: 4
Service: 5
Not good servaice and not fresh food ingredients.
I had a salad made with the many options Subway has for sandwiches. It was delicious and made to order! Service was prompt and friendly.
My favorite place when it comes to roast beef sandwiches...peppers were extra spicy which I ?
Restaurantji Recommends
Subway imo has gone downhill as far as food quality. Back when I was younger I used to love coming here for fresh sandwiches but now it's like everytime I go I end up making a deposit in the John immediately after I finish my food and that's not good. Brown avocado, day old tuna that has been sitting there for hours maybe even days. Yuck I'm good with that.
I ordered a 6 in sweet onion teriyaki on white bread. Now I don't know what is going on with their bread but two bites into my whole sandwich crumbled and broke and everything fell out and I had to put it on my own bread
As I walked in the older lady came out of restroom, she gossiping for a bit ignoring the fact that I was there , as she turned and seen me said I’d be with u , walked up to the sink and rinsed her hands only with water . I just seen her come out of restroom and she just rinsed her hands no soap? I was grossed out was embarrassing to say no just payed for it and went to another restaurant ordered food and threw away the sandwich she made with her restroom rinsed no soap hands ???
Lovely overall, but the soap dispenser in the bathroom is broken and the hand sanitizer in the dining room is not working either. Way to go during COVID!
Went around 12:00 n there were 6 different customers but one employee assisting while one was sitting on a table maybe taking her break??