Los Altos Mexican Food San Bernardino

I literally drive 40 miles just to come here or look for any excuse to come eat here.

Get an all meat carne asada burrito wet. You are welcome. It's the most yum!

Paid over $37 for just two burritos. TWO.
I think there is something very wrong with how expensive just one single burrito is there.

So I love this place’s food, it is a 20 minute drive from my house to here. But for me customer service is huge. I work in CS so I know how to deliver great service and it matters. My rating goes down because of their service. I watched the same cashier that attended me, serve other clients and she did the same thing, not welcome, no sense of care to what I was requesting and demeanor is off. She then was talking with her guy coworker and I saw her smile! I know she has it in her, so she can definitely smile and be courteous to clients. After all you want clients to come back. She’s a lady with eye glasses. Also, I had mom ask for green sauce and the lady responded, ya le puse todas las salsas. There’s a different way of saying it. You can say, “most definitely, I placed some already, is that enough?” All the ladies are rude here, except for one. She does engage and calls me mijas when I come, es muy amable. :) I had posted a pic but I removed it for privacy, there was a kid running around in the pic. I am so disappointed with my food. I just opened my burrito and my meat is burnt. I asked for meat well done or dorada and they burned it. My mom’s food was burnt too. I always ask for this but this time they over did it. I always bring my family here, I am so sad. :( I really hope they do something about it, because this is not the only review like this. Food is not cheap, service is horrible and food is burnt. You would think it would be better, it’s not. Please work in this.

Food: 1

Service: 1

Some of the best Mexican food I've had. Very good meats, excellent flavors, great portions, and delicious fruit drinks.

Fun place for authentic Mexican food.

Rude and disrespectful

Service: 1

This was our third time out there. Our first visit was OK. Second visit was a second chance also OK third visit was for a early lunch graduation. My wife order a cocktail we found a piece of glass in her cocktail which cut her inside mouth. Me and my daughter got sick off the tacos. The lady at the cashier was very rude on customer service when my Wife found a piece of glass in her cocktail.

Atmosphere: 1

Food: 1

Service: 1

Best food ever

This place is great. Food is great. I got Taquitos.

Perfect

Atmosphere: 5

Food: 5

Service: 5

Great food

Atmosphere: 5

Food: 5

Service: 5

Staff was rude. I ordered a burrito with no onions they added extra onions. Food tasted rushed and not the same quality like before.

Atmosphere: 1

Food: 2

Service: 1

I have tried the location several times and rhe food is always good. Most recently I went to order lunch for take out. Price and the time it took to get our food wasn't too bad.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tacos De Asada, Carne Asada Burrito Wet Burrito, Chile Verde

Love the food but the area is a little sketchy.

Atmosphere: 3

Food: 4

Service: 4