Sunright Tea Studio - San Bernardino

Horrible!!! They took forever for our drinks I got there before other people and o was the last one to leave. Last time I go to this place, o hope the manager sees this and trains there staff better. I only ordered two drinks why did they have to take half an hour when there not that many customers either. DONT SPEND YOUR MONEY HERE GO SOMEWHERE ELSE!!!!

Their drinks are really good

Drink was good, but one of the girl working may 20, around 2:45, the girl wearing glasses was rude

idk. i really like this spot especially their yakult drinks. but customer service has always been mediocre at best. probably cause they only do kiosk orders and never really interact with customers. but today i had placed an online order and they usually have it ready at the counter but today they didn’t and i asked if they had an order ready for me and the girl i asked seemed annoyed when i asked and placed it on the counter. no thank you or have a good day. all i remember is that she had a grey shirt and looked like a kid. then when i got to the car i realized my drink didn’t have boba so my girlfriend went to go get it fixed. she said that the barista acted like she was the one in the wrong.
being a barista myself, i understand it’s an inconvenience but that’s the job you signed up for. anyways, drinks are good! but prepared for the not so friendly service if you come by.

Some of the best boba in the area, definitely recommended

Really good drinks! We got the ceylon cheese foam, cream pudding Oreo drink and the mango yakult, honey Boba & cheese foam drink. The kids oreo chocolate Boba milk & the kids strawberry boba milk. I only got a picture of my drink

Crème Brûlée boba milk is really good

Saw the ad on Facebook and coincidentally found the place today. I ordered the pineapple and strawberry drink which had yakult in it. It was such a pretty drink and very enjoyable. Fast service!

Came today with this heat and they don’t have ac inside???? Feel bad for all the workers there. Owner at least give them a fan maybe or open the door??? Or get them emergency small AC that can stand.

My first time coming here and I had no idea you have to order at the kiosk. I was just standing there being ignored while waiting for someone to say “can I help you” then after two mins the employee decides to tell me that I have to place my order via the kiosk.
However, my watermelon cooler was good.

Tea was good. Didnt look anything like the picture advertised but overall flavor was good. Did not like the attitude and service from the girl making the drink. She didnt even say my name loud enough for me to hear my order. I was just standing there waiting for my order and she pretty much whispered the name. When i got my drink she didnt smile or anything. Overall didnt like the customer service. A lot of teenagers just standing in the store hanging out blocking the kiosks too.

Atmosphere: 2

Food: 4

Service: 2

My partner likes coming here.

Atmosphere: 4

Food: 5

Service: 5

I usually really like Sunright so when I heard one had opened in San Bernardino, I was excited to check it out. However, my experience wasn’t the best. One of my favorite things about Sunright were their self service kiosks, it makes it easy to visual what you want and adjust your drink accordingly. When I arrived, there was a group of people awaiting their drinks and no one in line for the kiosk so I quickly placed my order and waited on the side. There were no seatings available so I had to awkwardly stand next to the walls. After a couple of minutes, the group had left and another two customers walked in to wait for their drinks. They received their drinks within a reasonable time and I stood there still waiting.

After maybe 10 minutes of me awkwardly standing there, the staff finally started working on my drink. They didn’t really acknowledge me or look at me when they finished preparing my drink. I quickly thanked the guy and left but when I got to my car, I realized that my drink was missing the topping and it wasn’t even filled all the way to the top. However, after the long wait and the uncomfortable silence, I felt too unwelcome to return.

Atmosphere: 1

Food: 2

Service: 1

this place is amazing when it comes to boba. their menu is a bit limited however. you order on a kiosk and they call out your name and its fairly quick. its card or tap to pay only. a bit on the pricey side but they automatically give you a large size.

Atmosphere: 5

Food: 5

Service: 5

This place is so sterile. You walk in, no one greets you (im the only customer). Im looking at the menu from the counter, no one offers help. I turn around and see an order kiosk against the wall. I order there, pay, wait for my drink. Name called as they place it on the pickup counter. No eye contwxt no thank you, no enjoy. Walked out, no have a nice day. Ironically, the lid says, "Have a sunny day..." maybe I would have if the experience and ambiance wasn't ice cold. My Mango Coconut frosty was good but not that good to where I would think to come back.

Atmosphere: 1

Food: 3

Service: 1