This burger lounge has gone downhill. I used to love it and their specials and service was good. If something was wrong they were friendly and apologized and fixed the problem or gave you something free. Today I received a completely raw burger and they did not apologize at all or offer a refund or anything free. They brought another burger 10 mins later when the rest of my family was done eating and still did not apologize. The employees are apathetic and have terrible customer service skills.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Hamburger
Losiago
Placed an online order, food was pretty good. Burger was just very soggy and only ate it about 10 minutes after pick up.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Turkey Burger
Cory Rogge
Always fun to bring the family here for some real food and easy outdoor access
Atmosphere: 5
Food: 5
Service: 5
Isaiah Page
Overpriced for the low quality
Atmosphere: 2
Food: 1
Service: 2
Gregory Olson
Kinda expensive for what you get.
Food: 4
Aaron Bevan
Got the truffle mushroom burger got like 7 small slices of mushroom... The sob burger came with no grilled onions that's literally one of the only ingredients on the burger... Spent $50 on this garbage.... Do yourself a favor and go to "funky fries and burgers" in El cajon worth the drive and the price!
Atmosphere: 1
Food: 1
Service: 1
Kendis Isreal
First let me state that this was a delivered order, so I cannot speak as to the atmosphere or staff at the location. I ordered the S.O.B burger with 1/2 onion rings and 1/2 fries and tenders. The food was packaged nicely, good portion sizes, well cooked (i.e. the tenders weren’t dry and the burger wasn’t over cooked). HOWEVER, there was absolutely no seasoning to be found. I was actually really surprised given how nicely prepared it was. The batter for the tenders had no seasoning, the fries and onion rings were bland and the burger lacked any flavor. My food tasted like they were on a mission to save me from high blood pressure. The hibiscus lemonade was great though!
Food: 3
Recommended dishes: Hibiscus Lemonade
Rolf S
Great burgers and even better fries ... And the people watching is excellent as well !!
Atmosphere: 5
Food: 5
Service: 5
gabrielle lloyd
The Impossible Lounge Burger is simply delicious. This place has a very creative menu. A must try .....
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Burger
VI & Bars
First of all, I don't like burgers at all. However, there is one place in the United States where I actually crave them. Their burgers, made with grass-fed meat, are incredibly delicious. I love them. The service can be hit or miss—it depends on the staff. Sometimes I've met really great employees, and other times not so much. Overall, it's a good place.
This burger lounge has gone downhill. I used to love it and their specials and service was good. If something was wrong they were friendly and apologized and fixed the problem or gave you something free. Today I received a completely raw burger and they did not apologize at all or offer a refund or anything free. They brought another burger 10 mins later when the rest of my family was done eating and still did not apologize. The employees are apathetic and have terrible customer service skills.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Hamburger
Placed an online order, food was pretty good. Burger was just very soggy and only ate it about 10 minutes after pick up.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Turkey Burger
Always fun to bring the family here for some real food and easy outdoor access
Atmosphere: 5
Food: 5
Service: 5
Overpriced for the low quality
Atmosphere: 2
Food: 1
Service: 2
Kinda expensive for what you get.
Food: 4
Got the truffle mushroom burger got like 7 small slices of mushroom... The sob burger came with no grilled onions that's literally one of the only ingredients on the burger... Spent $50 on this garbage.... Do yourself a favor and go to "funky fries and burgers" in El cajon worth the drive and the price!
Atmosphere: 1
Food: 1
Service: 1
First let me state that this was a delivered order, so I cannot speak as to the atmosphere or staff at the location.
I ordered the S.O.B burger with 1/2 onion rings and 1/2 fries and tenders. The food was packaged nicely, good portion sizes, well cooked (i.e. the tenders weren’t dry and the burger wasn’t over cooked). HOWEVER, there was absolutely no seasoning to be found. I was actually really surprised given how nicely prepared it was. The batter for the tenders had no seasoning, the fries and onion rings were bland and the burger lacked any flavor. My food tasted like they were on a mission to save me from high blood pressure. The hibiscus lemonade was great though!
Food: 3
Recommended dishes: Hibiscus Lemonade
Great burgers and even better fries ... And the people watching is excellent as well !!
Atmosphere: 5
Food: 5
Service: 5
The Impossible Lounge Burger is simply delicious. This place has a very creative menu. A must try .....
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Burger
First of all, I don't like burgers at all. However, there is one place in the United States where I actually crave them. Their burgers, made with grass-fed meat, are incredibly delicious. I love them. The service can be hit or miss—it depends on the staff. Sometimes I've met really great employees, and other times not so much. Overall, it's a good place.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
The best burgers
Atmosphere: 3
Food: 5
Service: 4
The staff seem totally disinterested in serving the customers
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Hamburger
Amazing food and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Onion Rings, Fresh-Cut French Fries, Turkey Burger, Hibiscus Lemonade
Vegetarian options: You can get an impossible party for a few extra bucks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Burger
Welcoming and kind service. Food tasted great. Price was steep. *Me issue. Would go back when I make more.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Large Fries
Loading...